Banner for Test & Tag Training

Test & Tag Training Reviews 2,683

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and extensive knowledge, making the learning process engaging and easy to understand. The user experience, particularly with instructions and product information, is frequently highlighted as clear, well-structured, and easy to follow. However, some people were dissatisfied with aspects of the service, noting that the online modules could be frustrating and lengthy. A few reviewers also mentioned issues with customer service interactions, describing some staff as rude or unhelpful, and experienced delays in receiving their certificates.

What people talk about most

Staff

Users describe positive interactions with staff, praising their knowledge, patience, and helpfulness. Many... See more

User experience

Clients share positive opinions on user experience, highlighting that online materials are comprehensive,... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the excellent online and... See more

Instructions

Customers consistently note positive experiences with instructions. Reviewers praise the instructors for... See more

Product

Consumers find the product to be positive, highlighting the overall great program and good quality machines... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark our trainer was awesome. He kept us focused and engaged while sharing important information. I really loved his style. He was approachable, very well prepared, patient. He created a very good atm... See more

Company replied

Rated 5 out of 5 stars

Was such a great experience. I signed up for Welshpool, as I saw there was a sale. I’m glad that I did. I had Nathan as my trainer. He made everything easy to understand, even with my limited unders... See more

Company replied

Rated 5 out of 5 stars

The trainers were knowledgeable, helpful and patient. They gave every trainee the attention they needed. The class sizes were perfect. Not too large that the trainer could not give their full at... See more

Company replied

Rated 5 out of 5 stars

Knowkedgable training. The hands on in classroom with trainer is excellent. Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the t... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization
  3. Education Center
  4. Electrical Appliance Wholesaler
  5. Electronics Store

Written by the company

Test & Tag Training is Australia's leading provider of Test and Tag courses, delivering online and face-to-face training for individuals and businesses nationwide. As a Registered Training Organisation (RTO), we ensure that every course meets the highest industry standards, equipping students with the confidence and expertise to test and tag safely and effectively. What sets us apart? Unmatched post-course support. We don’t just train- we empower. Our commitment extends beyond the classroom, offering lifetime technical support to every student, ensuring they have the knowledge and guidance they need for success. Plus, we’re a one-stop shop, supplying premium test and tag equipment through Appliance Testing Supplies, with exclusive student discounts available. We measure our success by the success of our students. That’s why we focus on practical, hands-on learning, ensuring you walk away job-ready with the skills to Test and Tag independently from day one. Whether you're a business looking to upskill staff or an individual seeking certification, we provide a streamlined, nationally recognised training experience that meets AS/NZS 3760:2022 standards. At Test & Tag Training, we’re not just delivering a course - we're improving workplace safety and supporting you every step of the way. With over 18 years of experience and 2,500+ positive reviews, we’ve been the highest-rated provider for five years running. That’s our guarantee.

Australia's Original & Largest Test & Tag Training Provider

Written by the company

Full Lifetime Support Provided
Once you have completed the course, we place an emphasis on giving you free lifetime support. We'll be there to provide any technical help you might require, whether it's by phone, email or by coming into our store.
Nationally Recognised Training
As we've grown to become the largest Test and Tag training provider in Australia, we pride ourselves on our courses that meet the highest industry standard. As a Registered Training Organisation, our main focus is ensuring that every student of ours is ready to Test and Tag on their own. After all, we measure our success based on the success of our students.
Test & Tag Industry Experts
Having trained thousands of individuals and businesses across Australia, we're proud to be an industry leader at providing helpful guides and tips in testing and tagging correctly to Australian Standards. Likewise, all of our trainers are test & tag experts that provide unrivaled knowledge in this field. They'll ensure your training is both enjoyable and interactive.

Lifetime Support

We offer lifetime technical support for all students. Guaranteed.

Once you've completed a course with Test & Tag Training, you'll receive full ongoing support from our team of test and tag experts via phone, email or in-store.

Contact info

Promotion box for Test & Tag Training

#1 Rated Test & Tag Course in Australia

Face-to-Face & Online Training with Lifetime Support. Guaraneed.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 69% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great overall presentation

Great overall presentation. Trainer was very helpful through the course ensuring all students had a thorough understanding of their learnings. Great facilities too.

March 19, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Brenton,

Thanks for your review. We’re glad the trainer kept things clear and thorough, and that the facilities supported a good learning experience. And just so you know, you’ve also got lifetime support from us if you need guidance later on!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

The instructor knew what he was talking…

The instructor knew what he was talking about, the class size was nice and small and the equipment was the latest model

July 1, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Corey,

We appreciate your feedback. It's great to hear the small class size, experienced instructor, and modern equipment all made the training worthwhile. And our lifetime support means you’re never on your own if questions come up later!

All the best,
Den - Test and Tag Training Team

Rated 1 out of 5 stars

I booked a 3 phase course on Monday 21…

I booked a 3 phase course on Monday 21 July to take place on 25 July from 1pm until 4pm which suited me perfectly because I had an online telehealth appointment at 11am. On Thurs 24 July I got a message reminding me of the course at 11am ???. I rang your office and they told me they got confused with New Zealand time ????? and it was at 11am. I thought that was an absolute load of crap and I had to cancel and reschedule for next month. If your staff can not differentiate Australian time for New Zealand time I guess you have big problems. Not Happy Jan. Cheers Shane Jackson

July 22, 2025
Rated 5 out of 5 stars

Everything about this course was truly…

Everything about this course was truly professional and exceeding expectations. From the sales experience over the phone to the incredible teacher (Peter) and the wonderful conference room (Caroline springs)

I confidently recommend this organisation to anyone interested in acquiring testing and tagging competency.

Cheers

Rob

July 16, 2025
Rated 4 out of 5 stars

The course fully met my requirements

The course fully met my requirements. The instructor was excellent, knowledgeable, helpful and friendly.
The course material was comprehensive.
The correspondence from the company was timely and consistent.
2 issues marred the experience slightly
No mention of lunch being provided so brought my own, would not have of I had known
Access to building at the Caroline Springs location proved to be stressful. It was mentioned in one of the phone conversations, but I did not take sufficient note of the instructions. To assist it would be helpful to have this detailed in the course acceptance email
Apart from this all went very well

July 24, 2025
Rated 5 out of 5 stars

What made my experience great was The…

What made my experience great was The patience and the simple English that the trainer has and used to explain everything.(English is my 2nd language)
The clarity on how she explain things when we had a question to make sure that we understood what needed to be done and how to do it right.

July 2, 2025
Rated 1 out of 5 stars

Please provide help...

I completed my test and tag course some weeks ago now and still haven't received my confirmation of completion yet. I would either like my money back or to be sent my letter of completion.

May 13, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Lachlan,

Thanks for your review. We’ve looked into your course status, as we take all student concerns seriously, and it stood out because we’ve never had a student miss out on receiving a certificate after successfully completing all required components.

You enrolled in the UEESS00174 Skill Set, which includes two separate units. The face-to-face session you attended covered the first unit, but the second unit UEECD0007, needs to be completed online. This online component has been available to you since you booked the course and must be finished before we can issue your Statement of Attainment, as per national training requirements.

Our system shows you’ve accessed the online course four times since receiving the link, and most recently on the same day this review was submitted. Despite this, the required online unit hasn’t been started yet.

Once the online component is completed, your Statement of Attainment will be issued immediately. If you’re unsure how to get started or need a hand, our team is here to support you any time. But just to be clear, we’re not allowed to issue certificates until both parts of the course have been successfully completed.

Kind regards,

Josh

Rated 2 out of 5 stars

Too much information to grab within…

Too much information to grab within short time.

June 25, 2025
Test & Tag Training logo

Reply from Test & Tag Training

Hi Passang,

Thanks for your feedback—we really appreciate you taking the time to share it.

We know everyone learns differently, and this is always a tricky one to balance. Some students feel the course is too short, others feel there’s a lot to take in, so over time we’ve aimed to strike a middle ground that works well for most.

That said, your comments are genuinely helpful, and we’re always reviewing how we deliver content to make it clearer and easier to absorb.

If there are any specific parts of the course you found overwhelming or think we could improve, we’d love to hear your thoughts—every bit of feedback helps us get better.

And don’t forget, we offer lifetime support. So if you ever need help while out testing and tagging, or just want clarification on anything, our team of experts is always here to help.

Regards,

Josh

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look