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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent and swift service, highlighting the ease of ordering and the remarkably fast delivery. Many people appreciate the good value, product selection, and the helpfulness of the staff, often noting the inclusion of free gifts with their purchases. However, some customers were dissatisfied with specific issues, such as receiving expired products or items with damaged packaging. There were also occasional concerns about delivery times, with some experiencing delays or issues with tracking and communication regarding their orders.

What people talk about most

Product

Users describe positive interactions with product, often praising the wide selection, good prices, and fast... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering and the quick delivery,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the great,... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the good quality products, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent speedy service. The Candy flavour EAA s make drinking water super easy when on prep. And the little extra gifts you receive for free are great. Will definitely be ordering more products to t... See more

Rated 5 out of 5 stars

It was a great experience to buy online and the delivery was increíble fast however they could improve their website design. I found per4m protein flavors i couldn’t get anywhere else. I already place... See more

Company replied

Rated 5 out of 5 stars

Prompt order updates and dispatch. Delivery time was impacted by bank holiday, so can’t comment on speed of delivery. But this is not on them. Overall great service

Rated 5 out of 5 stars

Very helpful, great customer service and swift delivery! One item turned out to be out of stock, so got an email with options on a Thursday evening and got the order delivered on a Saturday morning -... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

Discount Supplements & Sports Nutrition Online Store. We Offer Protein Powders, Creatine, Amino Acids, Weight Loss Products, Pre Workouts, Vitamins, BCAAs. Premium Quality Brands, Low Prices and Great Customer Service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

440 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Maybe if it actually arrived

Maybe if it actually arrived, nothing so far

November 26, 2025
megapump.ie logo

Reply from megapump.ie

We’re really sorry your order hasn’t arrived yet. 🙏 It looks like the parcel may have been lost in transit. We’ve been in contact with the courier several times and have opened a claim, but unfortunately there is a processing time involved.

Please rest assured we’re doing everything we can to resolve this issue as quickly as possible.

Rated 3 out of 5 stars
megapump.ie logo

Reply from megapump.ie

We’re really sorry Vadim for the delay with your delivery. 🙏 Your order was placed during Black Friday week, which was an extremely busy period for us. We truly appreciate your patience and are working hard to ensure faster service next time. Thank you for understanding!

Rated 5 out of 5 stars

Best value around

Placed order and paid online that morning, ready to collect by lunch.
Best value and great service.

November 25, 2025
megapump.ie logo

Reply from megapump.ie

Thank you Padraic for the fantastic review! 🙌

Rated 5 out of 5 stars

Fast Shipping

Fast Shipping, good products and reliable

November 25, 2025
megapump.ie logo

Reply from megapump.ie

Thank you Joseph for the fantastic review! 🙌

Rated 1 out of 5 stars

Horrible customer service and Faulty Product

Bought protein and it came without a seal and white substance in the protein. I emailed them immediately with pictures and was genuinely really nice saying I’ll send this back and just send out a new one. Wasn’t pushing for a refund, told them I wouldn’t write a bad review, wanted to support Irish businesses, etc, just wanted a correct product.

Didn't get a reply. Emailed again and the reply said the seal was checked and the product wasn’t faulty. That’s completely against Irish law because I took clear pictures of how it arrived without a seal on it and the white substance in it, which is not a part of this product.

Since then I’ve told them how wrong they are with regards to consumers rights and I haven’t heard a thing back. All I wanted was a good product for the money I spent on it. Extremely disappointed and angry.

October 9, 2025
Unprompted review
Rated 2 out of 5 stars

They didn’t have a product I wanted and…

They didn’t have a product I wanted and called me to check if they could replace it for another. So far so good. I received a message it would be delivered on Thursday. I waited in my house. It was tried to deliver on Friday when I was not in my house. Then I had to collect it Monday on an post

October 27, 2025
Rated 5 out of 5 stars

Super quick

Super quick! A product was out of stock and I received a call to be informed and choose a different flavor. Package was delivered the next day. Always amazing service

October 26, 2025
Rated 5 out of 5 stars

Excellent speedy service

Excellent speedy service. The Candy flavour EAA s make drinking water super easy when on prep. And the little extra gifts you receive for free are great. Will definitely be ordering more products to try from here.

September 25, 2025

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