Excellent speedy service. The Candy flavour EAA s make drinking water super easy when on prep. And the little extra gifts you receive for free are great. Will definitely be ordering more products to t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was a great experience to buy online and the delivery was increíble fast however they could improve their website design. I found per4m protein flavors i couldn’t get anywhere else. I already place... See more
Company replied
Prompt order updates and dispatch. Delivery time was impacted by bank holiday, so can’t comment on speed of delivery. But this is not on them. Overall great service
Very helpful, great customer service and swift delivery! One item turned out to be out of stock, so got an email with options on a Thursday evening and got the order delivered on a Saturday morning -... See more
Company replied
Company details
Written by the company
Discount Supplements & Sports Nutrition Online Store. We Offer Protein Powders, Creatine, Amino Acids, Weight Loss Products, Pre Workouts, Vitamins, BCAAs. Premium Quality Brands, Low Prices and Great Customer Service.
Contact info
Unit 5, Demesne SC, A91 RY16, Dundalk, Co Louth, Ireland
- megapump.customerservice@gmail.com
- megapump.ie
4.6
Excellent
440 reviews
Replied to 37% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from megapump.ie
Thank you very much Averil for your valuable feedback :)
Reply from megapump.ie
Thank you Gavin for your valuable feedback :)
Reply from megapump.ie
Thanks Kevin for your review! We're delighted that you're happy with both our product quality and delivery speed. We appreciate your business and look forward to serving you again soon! :)
Reply from megapump.ie
Thank you Dean for your kind words! We're glad you had a great experience and appreciated our staff. Hope to see you again soon! 😊
I recently ordered from megapump
I recently ordered from megapump, its over a week and still no update, they say an post have package but the tracking says they dont have package, wont be using this supplier again, lots of competitors are way faster with delivery and customer service!
February 6, 2025
Unprompted review
Top notch service
Top notch service, good prices and great staff.
Always happy with my experiences here
February 13, 2025
Unprompted review
Reply from megapump.ie
Thank you Steven :) Really appreciate the kind words! Glad to hear you’re happy with the service and our team. Looking forward to seeing you again soon! 😊
1st Class Service and Prodcts
I ordered from Austria, because some of those Supps are currently not available in my country. Had a question and got a perfect customer support. Shipment Was very fast and carefully packed. Will deffo order again. Cheers Mario
January 26, 2025
Reply from megapump.ie
Thanks so much, Mario! 🙌 We're glad we could help and that everything arrived quickly and safely. Appreciate your support, and we’ll be happy to serve you again anytime. Cheers! 💪😊
Best Company
Fair price & good promotion, fast delivery, good variety. Never had an issue with 5 purchases so far ( can not say the same about other companies in Ireland or UK).
One time they were out of the product and contacted me before placing the order for how we could sort this out. Great service
I recommended to all my friends already
January 27, 2025
Reply from megapump.ie
Thank you Nicolas. Really appreciate the support! It’s great to hear you’ve had such a good experience with us. Thanks for recommending us to your friends—we look forward to your next order! 💪😊
Absolutely fantastic customer service
Absolutely fantastic customer service! An item I ordered was out of stock and Megapump sorted the issue and got my items to me quickly!
January 25, 2025
Reply from megapump.ie
We're thrilled to hear about your positive experience! Thank you Ally for the great review!
Reply from megapump.ie
Fantastic! We're so glad you were happy with the fast delivery. Thanks Tyler for the great review!
Reply from megapump.ie
We appreciate your repeat business and this fantastic review! We're always striving to provide smooth transactions and fast delivery. Thank you Darren again!
Reply from megapump.ie
Thank you Alin for your great feedback :)
Time of waiting for parcel is to long
Time of waiting for parcel is to long, your competition deliver much more quicker and gratis are poor but the rest is ok.
December 31, 2024
Reply from megapump.ie
Thank you Maciej for your feedback regarding your recent order. We understand your frustration with the delivery time of your parcel. Since your order was placed on December 31st, it coincided with the New Year holiday period when postal services operate on reduced hours and schedules. This temporary disruption in normal postal operations likely contributed to the longer waiting time you experienced.
We strive to provide competitive delivery times throughout the year, though service during major holidays can be affected by factors outside our control.
We appreciate your positive comments about other aspects of our service and will continue working to improve our delivery options.
Best regards
Megapump
Great service & free sample
Great service and quick delivery. One of the very few supplements distributors that provide a free sample in your order!
December 30, 2024
Reply from megapump.ie
Thank you Kieran for your wonderful review! We're delighted to hear about your positive experience with us.
Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Best regards
Megapump
Reply from megapump.ie
Thank you so much Janine for your wonderful review!
Megapump always delivers on time
Megapump always delivers on time, everything comes very well packaged, you can follow the delivery right by coming, and they always send some extra gifts that I love!
December 28, 2024
Reply from megapump.ie
Thank you for such a wonderful review! Your satisfaction means a lot to us! :)
Best regards,
Megapump Team
Always reliable
I’ve ordered from here a bunch of times. Always dispatched quickly, and to date never had any issue with any order..
December 30, 2024
Reply from megapump.ie
Thank you Ian for your kind words! We're thrilled to hear that you've had a positive experience with us :)
Good products and fast order processing
December 28, 2024
Reply from megapump.ie
Thank you Karolina for your positive review! We truly appreciate your support and look forward to serving you again soon! :)
Always a great experience.
December 27, 2024
Reply from megapump.ie
Thank you for your continued support! We’re so happy to hear that you always have a great experience with us. We look forward to serving you again soon! :)
Reply from megapump.ie
Dear Niall,
Thank you for sharing your feedback. We wanted to clarify that according to our records, your parcel was successfully delivered on January 2nd, one day after you posted this review on January 1st.
As you ordered during the Christmas period, delivery times were slightly longer than usual due to postal service holiday schedules. We always strive to be transparent about potential delays during peak holiday seasons.
We're glad that your parcel has now reached you, and we hope you are satisfied with your purchase. If you have any other concerns, please don't hesitate to contact our customer service team directly.
Would you consider updating your review to reflect that the item was delivered? We value accurate feedback as it helps other customers make informed decisions.
Best regards,
Megapump
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.