I found lovely bargains on this website, they arrived well packaged,in first class condition, also very reasonable prices. Shipping costs vary on weight of items but even these are fair, even after ad... See more
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Review summary
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Quick delivery, good price however some bottles of shower foam had leaked due to top popping up. Some bottles less than half left in bottle. Contacted customer support with photos. Customer support go... See more
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Everything about buying from MegaRetailer is excellent. The website is well set out, easy to order from and communications are great once you place your order. Delivery is always very speedy with good... See more
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When I ordered first time from Megaretailer I was a bit afraid as it looked too good to be true - I ordered something that was not available anywhere else due to manufacturer discontinuing it, so not... See more
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Company details
Written by the company
MegaRetailer, for all your online nationwide, soft drinks, beers wines and spirits, confectionery, crisps and snacks, groceries, toiletries, household goods, pet care products and so much more… From crisps to chocolate, beer to biscuits, cleaning products to cat food, you’ll want for nothing at MegaRetailer. Forget the supermarket and other online retailers; we’ve made it our mission to get you your favourite brands at the best prices; that’s our promise. At MegaRetailer we take the stress out of shopping with our home delivery service. We deliver direct to your door throughout the UK, with fully recyclable packaging, all for just £4.99. For top top-class service and top-rated products at the best prices, why not give us a try.
Contact info
United Kingdom
- 0800 012 9098
- megaretailer.com
4.6
Excellent
3K reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Megaretailer
Thank you for your wonderful review. We're delighted to hear that your order arrived quickly and that you're happy with your purchase. If you ever need any assistance, our team is here to help on 0800 012 9098 or orders@megaretailer.com. We look forward to serving you again soon!
I ordered some orange drinks,these were…
I ordered some orange drinks,these were past their sell by date,on opening,they looked nothing like orange and were thrown away.Apart from this instance,I have always been very happy with the products and prices this company offers.
August 3, 2026
Reply from Megaretailer
Thank you for your feedback. We're sorry to hear the orange drinks weren't as expected. We haven't previously been made aware of this issue, but we appreciate you taking the time to mention it in your review. It's good to hear that, aside from this experience, you've been happy with our products and pricing over the years.
If you ever need any help, please contact us on 0800 012 9098 or email orders@megaretailer.com.
Reply from Megaretailer
Thank you for your wonderful review. We're delighted to hear that you found our ordering process easy, our prices competitive and that your order was delivered quickly. If you ever need any help, please contact us on 0800 012 9098 or email orders@megaretailer.com.
Reply from Megaretailer
Thank you for your positive review. We're so pleased to hear you were happy with our prices and level of service. If you ever need any help, please contact us on 0800 012 9098 or email orders@megaretailer.com.
Only used twice
Only used twice , but both times orders have been packed really well and arrived really quickly. Anything out of stock they have refunded before I’ve even notice they have sold out of items . Definitely will use again
July 28, 2026
Reply from Megaretailer
Thank you for your lovely review. We're delighted to hear that your order was well packed and delivered quickly. If you ever need any help, please contact us on 0800 012 9098 or email orders@megaretailer.com.
Reply from Megaretailer
Thank you for your lovely review. We're delighted to hear that your order was well packed and delivered quickly. If you ever need any help, please contact us on 0800 012 9098 or email orders@megaretailer.com.
Very impressed
Very impressed. I ordered bulk buy monster energy and it came the next day. Cheapest place for them to atm. Definitely recommend them..
July 17, 2026
Reply from Megaretailer
Thank you for your wonderful review. I'm delighted to hear that your order arrived the very next day and that you found our prices competitive. If you ever need any help, please contact us on 0800 012 9098 or email orders@megaretailer.com. 😊
The boxes were abit broken and one of…
The boxes were abit broken and one of the 5 boxes I got were ruined as they leaked. Can only guess at heavy handling.
July 14, 2026
Reply from Megaretailer
Thank you for your review. We're sorry to hear that one of the boxes arrived damaged and had leaked.
We believe you did not contact us directly regarding this issue. If a parcel arrives damaged, please don't hesitate to get in touch with us as soon as possible. We will always investigate the matter and, once we receive the required evidence, we can arrange a suitable resolution.
If you need any assistance, please contact us on 0800 012 9098 or email orders@megaretailer.com and our team will be happy to help.
Discontinued product was cheap. Fast delivery
Ordered product which was impossible to find in the supermarkets since it was probably being discontinued. Paid a lot less and was received 2 days later and very well packed. One month later ordered again at low price and was received next day! Well packed again. I strongly recommend this company
July 24, 2026
Unprompted review
Reply from Megaretailer
Thank you for your wonderful review. We're delighted to hear you found the product at a great price and that both orders arrived quickly and well packed. If you ever need any help, please contact us on 0800 012 9098 or email orders@megaretailer.com.
Excellent
Excellent, everything was straight forward and simple to navigate from picking the items I wanted to paying for it, I would highly recommend them.
July 9, 2026
Reply from Megaretailer
Thank you for your wonderful review! We're delighted to hear that you found the whole process straightforward and easy to navigate. Making shopping simple and hassle-free for our customers is our goal. If you ever need any help, please contact us on 0800 012 9098 or email orders@megaretailer.com.
Great company
Great company. Great value and brilliant foodstuffs. Quick dispatch and well packaged. Will definitely use again
July 15, 2026
Reply from Megaretailer
Thank you for your great review. We're so pleased to hear you were happy with our prices, food products, quick dispatch, and packaging. We really appreciate your support. If you ever need any help, please contact us on 0800 012 9098 or email orders@megaretailer.com.
Great products- arrived quickly
Great products- large size margarita mix- great value and arrived quickly.
July 7, 2026
Reply from Megaretailer
Thank you for your great review. We're delighted to hear you were happy with the large Margarita Mix, found it to be great value, and that your order arrived quickly. If you ever have any questions, please don't hesitate to contact us on 0800 012 9098 or by email at orders@megaretailer.com.
Great price, seriously no complaints.
Great price. Very speedy delivery. Secure and well packaged.
July 2, 2026
Reply from Megaretailer
Thank you for your fantastic review. We're delighted to hear you were happy with our prices, speedy delivery, and secure packaging. Your kind words mean a lot to our team, and we're so pleased we could provide you with a great shopping experience. If you ever have any questions, please don't hesitate to contact us on 0800 012 9098 or by email at orders@megaretailer.com.
Zero Stars
Zero Stars – Extremely Disappointing Service
⭐ 0/5 (if possible)
I had a very disappointing experience with Megaretailer. I paid extra for Express Delivery, expecting my order to arrive much faster. Instead, it was delivered even later than the standard delivery time.
Charging customers an additional fee for express delivery and then failing to provide the service is unacceptable. It feels like I paid extra for nothing.
This experience has been frustrating and has completely undermined my confidence in the company. I would not recommend Megaretailer based on my experience, and I hope they improve their delivery service and treat customers more fairly.
If the review site allows only star ratings, I would give 1 star, since many platforms don't support a 0-star rating.
July 7, 2026
Reply from Megaretailer
Hi, thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We would like to clarify that your order was placed on Saturday, 4 July. As stated on our website, we do not process or dispatch orders over the weekend, so your order entered processing on the next working day and was packed within the first two working days of processing.
Unfortunately, based on the tracking information, your parcel was delayed while in transit with the courier. We sincerely apologise for this unexpected delay and the inconvenience it caused. While this was outside of our direct control, we understand how frustrating it must have been, especially after selecting Express Delivery.
As a gesture of goodwill, we have already provided a discount to help make up for the inconvenience.
If you have any further questions or concerns, please don't hesitate to contact us on 0800 012 9098 or by email at orders@megaretailer.com
Reply from Megaretailer
Thank you for your wonderful review. We're delighted to hear that you've had two great experiences with us and that your orders arrived quickly. If you ever have any questions, please don't hesitate to contact us on 0800 012 9098 or by email at orders@megaretailer.com.
Did my first order which was expensive…
Did my first order which was expensive for the postage because of the amount.
It was 4 boxes. Took a few days to come with I received 2 boxes, had to email which wasn’t easy to get across the point I’d only received 2 boxes, then they came a few days later.
Items were drinks so a few were damaged but not bust, some of the bags of crisps were stale or at least like they’d been exposed to oxygen so had to throw them away.
After paying £20-£30 for the postage not incredibly impressed with everything, prices were okay but not fantastic.
Just a honest review.
July 13, 2026
Reply from Megaretailer
Hi, thank you for taking the time to leave an review and for placing an order with us.
We're sorry to hear that your experience didn't fully meet your expectations. We appreciate your feedback regarding the split delivery and the condition of some of the items, and we'll certainly take your comments on board as we continue to improve our service.
Regarding the delivery cost, we understand your concerns. Shipping charges reflect the cost of using a courier service, particularly for larger and heavier orders such as drinks.
We appreciate your feedback. If you have any questions or concerns, please don't hesitate to contact us on 0800 012 9098 or by email at orders@megaretailer.com.
Great prices
Couldn't find my father in laws shandy in stock anywhere then came across Mega Retailer who had them in stock and delivered a few days later. Great price, delivery a bit steep but not as bad as some.
July 13, 2026
Reply from Megaretailer
Thank you for your lovely review. We're so pleased we had your father-in-law's favourite shandy in stock and that your order arrived safely within a few days. If you ever have any questions, please don't hesitate to contact us on 0800 012 9098 or by email at orders@megaretailer.com.
Reply from Megaretailer
Thank you for your positive review. We're delighted to hear you had a great experience and that you'll be ordering from us again soon. If you ever have any questions, please don't hesitate to contact us on 0800 012 9098 or by email at orders@megaretailer.com.
Mega retailer
Good service from this company,cheap prices,quick to refund if goods not available, recommended.
July 6, 2026
Reply from Megaretailer
Hi, thank you for your positive review and recommendation. We're pleased to hear you were happy with our prices and service. We appreciate your understanding when an item is unavailable, and we're glad the refund was processed quickly. If you ever need any assistance, please don't hesitate to contact us: 0800 012 9098 and orders@megaretailer.com. 😊
Waste of time
What is the point of taking an order and then cancelling it the next day ? What a waste of my time and so I'll shop elsewhere.
July 15, 2026
Unprompted review
Reply from Megaretailer
Hi, thank you for your feedback. We sincerely apologise for the inconvenience caused. Unfortunately, your order had to be cancelled because the item was out of stock. While we work hard to keep our website inventory updated, there can occasionally be a slight delay before stock availability is reflected online.
We understand how frustrating this can be and appreciate your feedback. Please be assured that our team always aims to provide the best possible customer experience and processes orders as quickly and accurately as possible.
If you have any questions or concerns, please don't hesitate to contact us: 0800 012 9098 and orders@megaretailer.com
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