I found lovely bargains on this website, they arrived well packaged,in first class condition, also very reasonable prices. Shipping costs vary on weight of items but even these are fair, even after ad... See more
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Review summary
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Quick delivery, good price however some bottles of shower foam had leaked due to top popping up. Some bottles less than half left in bottle. Contacted customer support with photos. Customer support go... See more
Company replied
Everything about buying from MegaRetailer is excellent. The website is well set out, easy to order from and communications are great once you place your order. Delivery is always very speedy with good... See more
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When I ordered first time from Megaretailer I was a bit afraid as it looked too good to be true - I ordered something that was not available anywhere else due to manufacturer discontinuing it, so not... See more
Company replied
Company details
Written by the company
MegaRetailer, for all your online nationwide, soft drinks, beers wines and spirits, confectionery, crisps and snacks, groceries, toiletries, household goods, pet care products and so much more… From crisps to chocolate, beer to biscuits, cleaning products to cat food, you’ll want for nothing at MegaRetailer. Forget the supermarket and other online retailers; we’ve made it our mission to get you your favourite brands at the best prices; that’s our promise. At MegaRetailer we take the stress out of shopping with our home delivery service. We deliver direct to your door throughout the UK, with fully recyclable packaging, all for just £4.99. For top top-class service and top-rated products at the best prices, why not give us a try.
Contact info
United Kingdom
- 0800 012 9098
- megaretailer.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Second time ordering
Second time ordering. First order was missing an item but was very quickly refunded. Second time I ordered it came within 2 days and was kindly given a free energy drink. Will definitely be ordering again
July 3, 2026
Reply from Megaretailer
Hi, thank you for your continued support. We're delighted to hear that your order arrived quickly and that you enjoyed the complimentary energy drink. If you ever need to get in touch, please email us at orders@megaretailer.com or call us on 0800 012 9098.
Wrong item sent
Wrong item sent. Despite multiple attempts unable to arrange a return. Company completely ghosting me. Also uses an invalid number on their website. Best to avoid as this could be a scam
Below are my order details. The email you've provided no one replies to. You only reply to reviews on trustpilot.
Order #5646
July 6, 2026
Unprompted review
Reply from Megaretailer
Hi. We're sorry to hear about your experience. We'd like to investigate this matter and help resolve it as quickly as possible. Unfortunately, we have been unable to identify your order from the information provided in your review.
Could you please share your order number or contact us directly at orders@megaretailer.com? Once we have your details, we'll look into the issue straight away and work to find a resolution.
Reply from Megaretailer
Hi, thank you for your positive review. We're delighted to hear that everything went smoothly and that your order arrived quickly. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com.
Half of my order was unfulfilled and…
Half of my order was unfulfilled and these were the main items I wanted. So disappointing that it happened just before shipping so I couldn't cancel the order.
July 9, 2026
Reply from Megaretailer
Hi, thank you for your feedback. We're sorry that some of the items you wanted were unavailable and for the disappointment this caused. If you have any questions or concerns about your order, please contact us and we'll be happy to help:
- 0800 012 9098
- orders@megaretailer.com
Reply from Megaretailer
Hi, thank you for your wonderful review. We're delighted to hear that you found our ordering process easy, our prices competitive, and that your delivery arrived quickly. We really appreciate your feedback and look forward to serving you again soon.
Very good quick service thnx
June 30, 2026
Reply from Megaretailer
Hi, thank you for your kind review. We're delighted to hear that you were happy with our quick service. Your feedback means a lot to us, and we really appreciate you taking the time to share your experience.
First time using this company
First time using this company, and it didn’t disappoint! Managed to find a product that’s becoming harder to find locally. Great prices and fast delivery.
July 6, 2026
Reply from Megaretailer
Thank you so much for your wonderful review. We're delighted to hear that your first experience with us was a positive one and that you were able to find a product that was difficult to source locally. It's great to know you were happy with our prices and fast delivery. We really appreciate your support and look forward to serving you again soon.
Great prices on many items
Great prices on many items
They sorted a carriage charge problem out and phoned me back promptly.
Good service
Especially the Corona Beer, Southern Comfort, Blossom Hill wine and Reeces Trees, yum
January 21, 2026
Reply from Megaretailer
Hi, thank you for your lovely review. We’re really happy to hear that you’re pleased with our prices and service. Although there was an issue initially with the carriage charge, we’re glad we were able to resolve it for you promptly. If you ever need any help, please feel free to get in touch with us at orders@megaretailer.com. Thanks again for your support.
Impressed
I use these guys regularly and I am always impressed with their availability and amazingly prompt lead times
July 2, 2026
Reply from Megaretailer
Thank you for your continued support. We're delighted to hear that our stock availability and quick turnaround times continue to meet your expectations.
If you ever need any assistance, please feel free to email us at orders@megaretailer.com.
Second time crisps have been smashed…
Second time crisps have been smashed and popped open , poorly packed bottles on top off crisps and chocolate
July 2, 2026
Reply from Megaretailer
Thank you for your feedback.
Hi. We're sorry to hear that some of your items were damaged during transit. As you previously contacted us about this, we processed a refund for the damaged items, which was confirmed with you.
We always take great care when packing our orders, but unfortunately, damage can occasionally occur while parcels are being handled by the courier. We appreciate your feedback and will continue working to improve our packaging wherever possible.
Prices very reasonable
Prices very reasonable. Wide variety of choice. Very happy with purchases.
July 2, 2026
Reply from Megaretailer
Thank you for your feedback. We're delighted to hear that you were pleased with your purchases and enjoyed shopping with us. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com.
Fast and efficient service
Fast and efficient service, very helpful staff when I went to collect my order
June 30, 2026
Reply from Megaretailer
Thank you for taking the time to leave us a review. We're delighted to hear that your experience with us was a positive one.
If you ever need to get in touch, please feel free to email us at orders@megaretailer.com
Ordered twice and will order again for sure
When I ordered first time from Megaretailer I was a bit afraid as it looked too good to be true - I ordered something that was not available anywhere else due to manufacturer discontinuing it, so not only they still had it, but also the price was soooo much lower than what it used to cost at shops. I received the parcel with everything in it, well packed and promptly. I just received another order not so long ago and had a good experience once more. I definitely recommend.
June 29, 2026
Reply from Megaretailer
Thank you for your wonderful review! 😊 We're delighted you've had a great experience with both of your orders. Your support and recommendation mean a lot to us, and we look forward to serving you again soon! ⭐If you ever need to get in touch, please feel free to email us at orders@megaretailer.com.
Reply from Megaretailer
Thank you for your wonderful review! 😊 We're so pleased to hear you were happy with both the speedy service and your purchase. We appreciate your support and hope to serve you again soon! If you ever need to get in touch, please feel free to email us at orders@megaretailer.com.
Great store
Great store, lots of deals/bargains
100% happy with purchases.. would happily buy from again 😀
May 26, 2026
Reply from Megaretailer
Thank you for your great review! 😊 We're delighted you're happy with your purchases and found some great deals. Your support means a lot, and we look forward to serving you again soon! If you ever need to get in touch, please feel free to email us at orders@megaretailer.com.
I found lovely bargains on this…
I found lovely bargains on this website, they arrived well packaged,in first class condition, also very reasonable prices. Shipping costs vary on weight of items but even these are fair, even after adding costs to the two packs of 24 bottles still worked out cheaper than the cost of a regular supermarket. Highly recommend. Thankyou x
June 25, 2026
Reply from Megaretailer
Thank you for your lovely review! 😊 We're so pleased you were happy with our prices, packaging, and delivery. Your support and recommendation mean a lot to us. We look forward to serving you again soon! If you ever need to get in touch, please feel free to email us at orders@megaretailer.com.
Will order again in the future
Delivered on time. Great communication with Customer Service - very helpful. Good product, very pleased. Good value for money.
June 17, 2026
Reply from Megaretailer
Hi, thank you so much for your lovely review. We're delighted to hear that your order was delivered on time, that you found our customer service helpful, and that you were pleased with the product and value for money. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com.
Placed another order with this company…
Placed another order with this company on monday afternoon and it came today. Very good service all round thank you.
June 25, 2026
Unprompted review
Reply from Megaretailer
Hi, thank you so much for your continued support and for placing another order with us. We’re delighted to hear your delivery arrived so quickly and that you were happy with the service. If you ever need anything, please feel free to email us at orders@megaretailer.com.
Guys you done great with my order i…
Guys you done great with my order i cant fault the value however your choice of courier is a problem these idiots have lost half my order and will not communicate with me please do not use dpd they are thieving bastards apart from that i had no problems from you but i wont be using you again thanks to dpd
June 17, 2026
Reply from Megaretailer
Thank you for your feedback. We're pleased to hear you were happy with the value of your order.
We're very sorry for the inconvenience caused. We investigated this with DPD, and they confirmed that one of your parcels was unfortunately damaged in transit. We sincerely apologise, and we'll be processing a refund for the damaged parcel.
We also noticed this is the first time you've contacted us about the issue. If you ever experience a problem with an order, we recommend contacting us as soon as possible so we can investigate and put things right.
If you ever need anything, please feel free to email us at orders@megaretailer.com. We always strive to provide the best possible service and will do our best to resolve any issues as quickly as possible.
Reply from Megaretailer
Hi, thank you for your kind review. We’re really pleased to hear you were happy with the quick delivery and service. We pride ourselves on providing exceptional service, so it’s great to know we met your expectations. If you ever need anything, please feel free to email us at orders@megaretailer.com.
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