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Rated 1 out of 5 stars

Placed my order 11 days ago and I’ve emailed for tracking as it’s a split package but no one has gotten back to me, please if staff see this can you email me back? Parcel still not arrived!!! After a... See more

Rated 4 out of 5 stars

Order 323931 23-Jan-23 No email confirmation. Order awaiting fulfilment. Have sent internal message 25-Jan-23 09:24 asking to confirm when I can expect delivery. Can you please provide an up... See more

Company replied

Rated 5 out of 5 stars

I placed an order on the 2nd December, Ricco emailed regularly to let his customers know the current business situation, and true to his word my order arrived, yes it was quite late but I was kept inf... See more

Company replied

Rated 1 out of 5 stars

Have used this company many times over recent years and have never had a problem.. order always received within a few days. But placed an order on march 6th, still nothing.. no reply to 4 emails no... See more

Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler
  3. Health and Beauty Shop

Written by the company

MEGATAN is Europe's #1 supplier of the highest grade of Melanotan 2 tanning injections, but unlike other greedy competitors will not charge you a premium...


Contact info

2.7

Poor

TrustScore 2.5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

It's a month now and didnt recieve the…

It's a month now and didnt recieve the tanning injections. And now they are ignoring my messages too. Very unreliable. Stay away from this company!

Update. Its been a further 3 months and I have sent messages and been ignored and still have not received the products. Shameful carry on stealing money from people now a days. Avoid this fake company at all costs

February 26, 2023
Rated 1 out of 5 stars

Disappointed

Ordered this time last year no problem, however ordered on 6th March and still nothing. Can't get any money back from bank unless it's 20 days so not long to wait. Not replying to messages which is very frustrating. Does anyone know where I can order from instead?

March 6, 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from these cowboys..

Have used this company many times over recent years and have never had a problem.. order always received within a few days.
But placed an order on march 6th, still nothing.. no reply to 4 emails now..
This company has seriously gone downhill recently and appear to be now running some kind of scam going off these recent reviews.
Refund requested through bank and will never order through them again.

March 6, 2023
Unprompted review
Rated 1 out of 5 stars

I have used these guys a few times over…

I have used these guys a few times over the years, and previously had positive experiences.
However I placed an order on the 9th of march, (10 days) and have had absolutely no communication at all with my order stuck as pending.
I have tried to communicate with them using every email address, social media, and messaging facility on there site with no reply.

Hopefully they can turn this around if they look at there trust pilot, let's see!

March 9, 2023
Unprompted review
Rated 1 out of 5 stars

Missing order

Placed an order,payment was taken,nearly 2 week later no order,no refund.Sent several msgs via my account and email,not 1 single response.Account just says awaiting fulfilment.This firm needs to seriously get there act together or close for good

March 8, 2023
Unprompted review
Rated 1 out of 5 stars

Do not use

Do not use
Placed order made payment money was taken and my order was never sent. 4 emails where unanswered and had to report the company to the bank don't bother they are a complete waist of time.

March 10, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM SITE - STAY AWAY!

These thieves deserve zero stars. Terrible customer service. No product received, nor my refund as requested. Scam website. They need to be investigated, shut down, dragged before the courts and prosecuted. Stay away!

January 2, 2023
Unprompted review
Rated 1 out of 5 stars

Totally untrustfull

Totally untrustfull company. Placed an international order at hem end of January. Still no parcel received as we speak now, 23th February. I have sent multiple messages about the status, and I was told that Royal mail had issues. Then after two weeks I got a message that the Royal mail problem was solved, but still no parcel received. I sent some more message to check on the status, but I simply don't get any message in return. I am now fed up with this useless company and will file a refund request (dispute) request through my credit company.
I will never ever place another other with these cons.

January 27, 2023
Unprompted review
Rated 2 out of 5 stars

Have waited for a month now and they…

Have waited for a month now and they still have not even managed to send me my tracking nr. They have had an issue with their delivery service but supposedly its fixed now. I have gotten answers to most of my messages on the website and Rico is very polite and apologetic but he needs to actually follow through with the promises he makes. I was promised 20£ storecredit giftcard that i have not gotten.

February 20, 2023
Unprompted review
Rated 1 out of 5 stars

Worst company I have ever used

If I could give 0 stars I would - this review is in reference to the updated review I previously posted as I STILL haven't received any response from Megatan regarding my order. I've emailed Megatan with details about my order and screenshots of the proof of order and money going out of my account. I am demanding I receive an immediate response and also am fully refunded. If I don't hear anything in the next 24 hours I will just keep posting negative reviews as this company is a disgrace. This is getting ridiculous now.

February 13, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible service!

Paid! Did not receive my order emailed the company several times. They didn’t even have the courtesy to respond. Had to go through my bank to claim a refund.

January 27, 2023
Rated 5 out of 5 stars

TANNING PERFECTION

QUALITY
RELIABILITY
TRUSTWORTHY
Easy to navigate site, simple and secure to order and receive.
A wealth of information about everything from product uses, usage, to mixing and administration.
Polite, helpful, knowledgeable and respond to enquiries/questions.
The products are great and I personally have NEVER had such AMAZING results before.
Deeper, darker more intense (natural) looking tan than any other method I have tried previously (and I tried them all)
Naturally I'm white ISH blue
I got instant results that increased and improved every day

June 30, 2022
Rated 5 out of 5 stars

I was initially hesitant because of the…

I was initially hesitant because of the recent bad reviews. However I have used MegaTan for years now. A little slow to get the product shipped but it all arrived as expected so I have placed another order for more.

February 2, 2023
Rated 2 out of 5 stars

Il take it back when i said this…

Il take it back when i said this company is a scam as i finally got my order, minus my free 10mg starter kit that was supposed to get with the 30mg starter kit. If you had just let your customers know when they ordered that there was delays a lot of people wouldn’t of been pi**ed off thinking that they had been scammed. Hope the deivery speed picks up.

February 3, 2023

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