Richard at Ossington location was amazing. So caring, and his attention to detail was above average. My only feedback is that Mejuri discontinues items way too frequently. It's disappointing to have b... See more
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Review summary
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Reviews shaping this summary
Excellent products, craftsmanship is spot on. The diamond initial charm is fantastic. The chain is really nice too, however, when the chain arrived it was quite tangled. It was on a little square th... See more
I have been a loyal customer since 2019. I purchased an item to commemorate the death of a dearly loved family pet, it was to be a Christmas gift. Upon opening of the item I was shocked, it was not w... See more
There isn't a Mejuri store in the city where I live (Dallas). So, if I'm in a city that has one I always go in and get something for myself to remember the trip. My experience in Chicago was the worst... See more
Company details
Written by the company
Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100
Contact info
64 Ossington Ave, M6J 2Y7, Toronto, Canada
- contact@mejuri.com
- mejuri.com
4.3
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 2 weeks
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Quality is consistent bought here…
Quality is consistent bought here before. Very affordable. The customer service was exceptional . All coming back here for other jewelry
May 9, 2026
Unprompted review
Lovely pieces
Lovely pieces, good quality, great price, fast shipping! What more can you want?
April 28, 2026
Unprompted review
The service is in the store is always…
The service is in the store is always wonderful. However, I was exchanging a chain that broke 3 times for another which just broke after wearing it for only 3 weeks. Very disappointed in the quality of these gold chains.
April 27, 2026
Reply from Mejuri
Hi Robyn, thank you for getting in touch. We're sorry to hear about your experience with your chains, that definitely shouldn't be happening. We will be sure to flag this to our team for further review, and in the meantime, we'd like to take a closer look at your pieces and learn more about your experience. If you're open to it, please reach out to us at contact@mejuri.com. We hope to hear from you.
Beautiful, well-made jewelry
I always know I can find well-made, quality jewelry pieces at Merjuri. They are lovely gifts and personal pieces. The website is informative and provides much additional information if needed. On the single occasion I needed to contact customer service, I had prompt and appropriate support and my question was answered quickly.
April 17, 2026
Unprompted review
Great experience
Great experience! thank you for the further discount when we review and rate on the purchases!
April 25, 2026
Quick shipping and quality product
April 25, 2026
I love my necklace
I love my necklace. Very delicate but beautiful. Shipping was super fast (couldn’t believe I got it in time for Mother’s Day!).
May 8, 2026
Unprompted review
The experience and interaction in store…
The experience and interaction in store is good.overall design of the jewelry is cool and modern. I would still be a customer if it wasn’t for the the bad quality of the clasps on your bracelets and necklaces. I have lost 3 total so I can’t waste my money anymore
May 2, 2026
Reply from Mejuri
Hi Cheryl, thank you for getting in touch. We're sorry to hear about your experiences, this isn't the standard we strive for. While our two year warranty does not typically cover lost pieces, our Customer Experience Team would love to take a closer look at your pieces and assist further. If you're open to it, please reach out to us at contact@mejuri.com. We hope to hear from you.
Excellent quality and customer service
Excellent t quality and customer service
May 8, 2026
Unprompted review
Always enjoy your jewellery
May 1, 2026
Reply from Mejuri
Hi Lesley, thank you for reaching out. We'd love to get more details about your experience to share with our Leadership Team. If you're open to it, please reach out to us at contact@mejuri.com. We hope to hear from you.
Mini Heart Pave Diamond Necklace
I was looking for a small gold heart necklace but when I saw this pave diamond one I just had to have it. It’s beautiful and delicate and the length is adjustable which is so useful for wearing with different chains and outfits. The quality is really good (as per usual with Mejuri jewellery) and I’ve received quite a few compliments. It’s my favourite necklace!
April 17, 2026
Unprompted review
Amazing quality and elegant designs
Mejuri as a company stands behind the quality of their products in a way many jewelry companies don’t, while making me feel beautiful and luxurious through their effortlessly simple, elegant designs.”
May 7, 2026
Unprompted review
Super nice piercer
Super nice piercer, everything healing really well and lovely jewelry selection :))
April 30, 2026
I gave Majuro a try and it exceeded my expectations!
Very good quality for the money. Beautiful design. Great customer service.
May 6, 2026
Unprompted review
Stunning Quality & Luxurious Experience — Obsessed!
Mejuri completely exceeded my expectations! The jewelry is absolutely stunning in person — the quality is exceptional, the designs are timeless and elegant, and everything feels so luxurious. Shipping was fast, the packaging felt like a high end boutique experience, and the customer service was wonderful. I get compliments every single time I wear their pieces. Mejuri has officially become my favorite jewelry brand and I will 100% be a returning customer!
May 1, 2026
Unprompted review
Mejuri made a lovely and beautiful…
Mejuri made a lovely and beautiful stuff . I really love it . I'm buying earing for my newly born baby girl . Its my first gift for her . I realy thankfull of all mejuri family . Mejuri made a lifes first gift of my princess . Im realy thankfull of u .. ❤️ * mejuri * ❤️... . ♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡ God bless
May 6, 2026
Unprompted review
The staff is always super friendly
The staff is always super friendly, attentive and helpful. I always leave with a smile on my face and a hole in my wallet ;)
April 28, 2026
bad customer support after i've been a…
bad customer support after i've been a long time customer
April 25, 2026
Reply from Mejuri
Hi Kyla, thank you for getting in touch. We're sorry to hear your experience has been anything but positive. We will be sure to share your feedback with our internal teams, and in the meantime, our team is always here to help at contact@mejuri.com should you wish to chat further.
I had so much fun with the team in…
I had so much fun with the team in Holts - they really helped me with my selections and went out of their way to make sure it was a perfect shopping experience for me.
I love shopping at Mejuri in Holts, and will be back soon
Maureen
April 27, 2026
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