Mejuri Reviews 5,385

Great service & super friendly staff

Awful experience from start to finish. Ordered some items and was unsure on the sizing of them. Items are expensive, although you wouldn’t know it from the quality. Very disappointed when they arrived. Thought I’d give the items a chance anyway but the sizing was far too large. Tried to exchange the items but was told I wasn’t allowed because they were on some sort of sale? Not sure what they’re on about as nowhere on the product page did it say it was a special type of sale where the item could not be returned. From the pretty shocking customer service emails I got I got the impression they’d try and work their way out of anything. I would avoid Mejuri at all costs

Online shopping was simple and easy, size guides were accurate. Shipping fast and appreciated the option for less packaging.

I have been pleased with each of my purchases thus far. The jewelry is beautiful and exactly as described and pictured online. The communication throughout the process was also great.

The stacking rings I bought are unique, like interchangeable aspect. The craftsmanship is great. Time will tell tough how the metal holds up. The delivery was quick. I got timely messages about my delivery status. Packaging was done well while minimizing waste. Overall satisfied with my purchase.

Had to make a return never an issue. Always helpful in store

Such friendly and knowledgeable staff!

I ordered a pair of earrings and Im so pleased with it. Great Quality of product and fast delivery.

I have been a loyal customer for years, and have shopped from their stores in the US, Canada and UK and own MANY pieces of jewellery from them. However, I have found their quality to be steadily declining. Recently, a gold huggie got caught in a sweater and got totally deformed and they refused to cover under warranty. I have had gold jewellery that I have worn for decades with ZERO issue. I won't be buying from Mejuri again...

I really fell in love with gold in Dubai and wanted more after coming home. Mejuri has quality pieces and reasonable prices. I’ve been shopping for my jewelry at Mejuri for some years now, at least since 2022. The quality of the pieces is what keeps me coming back. No fumbling with earring backs that slip or come off. No snags on my brackets or necklaces that gets caught of my clothes. I also have sensitive skin and can only wear real gold jewelry otherwise my skin will change colors, never had that problem with Mejuri. I’ve never had to return anything. Me and my partner will be shopping her for our jewelry for the foreseeable future. xoxo

Great app, easy to use and found what I needed.

Prompt and helpful service

Got exactly what I ordered in a reasonable delivery time frame. I always feel like I get attractive product that is well made, at great value.

Great products - shopping interface and delivery is smooth and easy. Love that it’s a Canadian company too.

Great design, good quality, good value.

I’ve ordered several items from Mejuri. Pricing is fair, shipping is fast, quality is reasonable.

There are pretty but the lock of one of them doesn’t fit properly and i’m scared to loose one.

EDITED after speaking with Customer Service:
(TL;DR good products but misleading photos on website)
I am a long time customer & the products really do speak for themselves. That being said, I bought earrings for a friend & was very disappointed in how they showed up (the photo on the listing was VERY misleading, several other reviews say the same and I should have known better). They did follow up with me and say that would pass along the feedback on the advertisement. Great products otherwise...my friend ended up loving the earrings, but only because I didn't show her the before photo.