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Melbury&Appleton Reviews 2,608

•
TrustScore 4.5 out of 5

4.6

Restaurants & Bars
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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the quality and unique selection available. Many reviewers also commend the efficient order process and the prompt, well-packaged delivery service, which ensures items arrive in perfect condition. However, some customers expressed dissatisfaction with specific aspects. A few people reported issues with damaged items upon arrival, such as caved-in tins or broken biscuits. There were also concerns about the short best-before dates on some products, with one reviewer finding an item tasted rancid. Additionally, a small number of customers were unhappy with the non-recyclable packaging used for deliveries.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers praise the delicious and authentic Italian items,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and quick delivery,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent Italian pasta,... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight that placing an order is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good website, easy to use, great range of unusual, quality products. Quick delivery, a happy repeat customer. Only one complaint and that is the non recyclable packing used to ensure products arrive i... See more

Rated 5 out of 5 stars

The lemon marmalade is heaven in a jar. The bristots are a present. They look delicious. I hope I get one when they are open. Package arrived on time, well packed and excellent ongoing communicatio... See more

Rated 5 out of 5 stars

Nothing much to say. I ordered something; Melbury and Appleton shipped the correct product to me very quickly. The product was breakable, but was well packaged and the quality is superb. Have used... See more

Rated 5 out of 5 stars

The parcel was very well packaged (individual jars wrapped in bubble wrap). The marinara and puttanesca sauces were absolutely delicious. They also have a large selection of Mediterranean food. Easy... See more

Company details

  1. Restaurants & Bars

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Not as described

Order arrived promptly but was not the advertised product weight which was disappointing. Wrote to highlight this and was promised a partial refund which has, as yet, not been forthcoming. Would probably shop elsewhere next time as a result of this.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great item

Great item, not had these in years!! Delivery was quick and reliable, thank u very much

March 23, 2024
Unprompted review

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