Been using memocasino for a while now and they do pay out big wins once you have passed the checks needed, only issue is that they take there time if it says 24hr to process it will be 24hr but they h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Scatter bonus activated then froze. Unable to complete game. 9th day and still no luck. Ignored for ladt 3 days. What memo fails to remember is we are customers abd customer service is paramount.... See more
Company replied
After seeing the reviews i was sceptical on using the casino, I spoke to Magnus on live chat and he was very helpful. I deposited £25 on Friday, and withdrew £600 on Saturday, the money was in my acco... See more
Company replied
Great site with lots of bonuses. What makes this site stand out though, is it's hard working employees who are always willing to assist when they can. Have had some wins, some losses, the usual when g... See more
Company replied
4.0
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Casino
Great range of games, friendly and helpful customer service and good withdrawal times. Great casino!
April 22, 2025
Unprompted review
Reply from Memocasino
Hello, Sarah!
Thank you for your kind feedback. Knowing that you had a great time brings us so much joy. Your support encourages us to keep delivering exceptional service. We can’t wait to welcome you back!
Best regards,
MemoCasino Team
What an amazing support service that’s…
What an amazing support service that’s available. Louie is by far the most helpful support staff I’ve ever dealt with. He is easy to talk to, happy to help with anything and enjoys a laugh late at night. He also is empathetic to the customers feelings, in particular how saddened I am that the Pope has gone to meet his maker. What a great guy!
April 22, 2025
Unprompted review
Reply from Memocasino
Hello, Zoe!
Thank you for sharing your wonderful experience with us! We’re thrilled to know you had a great visit. Your support and feedback inspire us to keep delivering exceptional service. We’re looking forward to your next visit!
Best regards,
MemoCasino Team
Was great to play good selection of…
Was great to play good selection of games , support very helpful too
April 21, 2025
Unprompted review
Reply from Memocasino
Hello, Owen!
We truly appreciate you taking the time to share your experience with us. It means the world to know you had such a positive visit. Your support motivates us to continue offering top-quality service. We can’t wait to welcome you back soon!
Best regards,
MemoCasino Team
Worst online casino ever keep losing…
Worst online casino ever keep losing all time
April 19, 2025
Unprompted review
Reply from Memocasino
Hello!
We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform on our site are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means. We strongly encourage responsible gaming and advise you to play within your means.
Best regards
MemoCasino Team
Great service and very quick to resolve…
Great service and very quick to resolve any issues
April 18, 2025
Unprompted review
Reply from Memocasino
Hello, Rob!
We’re so grateful for your feedback! It’s wonderful to know you had a great time with us. Your support drives us to keep improving and providing the best service possible. We look forward to your next visit!
Best regards,
MemoCasino Team
Reply from Memocasino
Hello, Sarah!
Thank you for taking the time to share your experience! It means so much to us to know you had a great visit. Your support and encouragement drive us to continue providing outstanding service. We look forward to serving you again soon!
Best regards,
MemoCasino Team
worst casino website with many stupid…
worst casino website with many stupid terms and conditions
first limit minimum 100£ to withdraw and have to win some amount money very complicated system. Next if you luck and you win and finally you want withdraw money they will ask lots documents ID proof, bank statements, other details your drive license what other casino don’t ask they just check your credit history and job done. Memocasino will do everything do not let you withdraw money they will say we need because term and condition bla bla bla.
All customers chat will say how we can help you, but if they see your situation complicated they just switch off and pass to other colleagues and you circle with your problems. Very not professional. and finally can’t believed when finally you lucky and they let you withdraw money they will use bank or way how to charge you some fees for this withdrawal nearly 10£ for 180£. No excuse no sorry they say this is normal process with term and condition. Very disappointing not professional and complicated casino web. don’t trust and avoid if you don’t want loos all your money.
April 15, 2025
Unprompted review
Reply from Memocasino
Hello, Raimondas!
We’re sorry that your experience on our website didn’t meet your expectations.
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
In line with our policies, withdrawals can only be processed after successful verification.
As soon as the verification of your account was complete, your withdrawal was processed.
The minimum withdrawal amount is specified in our rules, and we are sorry that it did not exceed your expectations.
As outlined in Clause 7.11 of our Withdrawal Terms, you acknowledge that bank transfer withdrawals may, in exceptional cases, incur additional charges imposed by intermediary banks. These charges are beyond the control of The Casino.
By registering on our website, you acknowledge that you have read and accepted our Terms and Conditions.
While we regret that the verification process has caused you frustration, please understand that we operate in accordance with our established rules and regulations, which we strive to uphold consistently.
Best regards,
MemoCasino Team
Great site...lots of bonuses fast…
Great site...lots of bonuses fast payments and good customer service
April 15, 2025
Unprompted review
Reply from Memocasino
Hello, Emma!
We truly appreciate you taking a moment to share your experience with us! It means a lot to know you had a great visit. Your support and kind words inspire us to keep delivering excellent service. We can’t wait to welcome you back again soon!
Best regards,
MemoCasino Team
Good guidance from Nora
Good guidance from. NORA, ON Memocasio, carefully understood my issue, hopefully,( tehnical "problems.. Delays"... It will be sort it) Operator Nora.... did a. Good job, happy owth the service! 5 stars!
April 13, 2025
Unprompted review
Reply from Memocasino
Hello, Love Alinutza!
Thank you for your thoughtful feedback! Knowing that you had a great experience means a lot to us. Your encouragement motivates us to maintain our high standards, and we’re excited to have you back with us again in the near future!
Best regards,
MemoCasino Team
Rigged games
Any time after a large withdrawal or win the “random” games like mines or chicken etc issue loss after loss at first hit
April 11, 2025
Unprompted review
Reply from Memocasino
Hello, Paul!
We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform on our site are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means. We strongly encourage responsible gaming and advise you to play within your means.
Best regards,
MemoCasino Team
Have some issues but hopefully have…
Have some issues but hopefully have then sorted now
April 9, 2025
Unprompted review
Reply from Memocasino
Hello, Jenny!
Thank you for taking the time to share your experience! It means so much to us to know you had a great visit. Your support and encouragement drive us to continue providing outstanding service. We look forward to serving you again soon!
Best regards,
MemoCasino Team
Very good site easy to use good service
Very good site easy to use good service
April 9, 2025
Unprompted review
Reply from Memocasino
Hello, Joe!
We truly appreciate you sharing your experience with us. It’s wonderful to hear that you had a great time. Your kind support motivates us to keep striving for excellence. We look forward to having you back again soon!
Best regards,
MemoCasino Team
Very helpful regarding my issue
April 9, 2025
Unprompted review
Reply from Memocasino
Hello, Rio!
Thank you for taking the time to share your experience! It means so much to us to know you had a good visit. Your support and encouragement drive us to continue providing outstanding service. We look forward to serving you again soon!
Best regards,
MemoCasino Team
I really like this casino it gives you…
I really like this casino it gives you loyalty free spins and the online staff are really friendly quick response all the time
April 8, 2025
Unprompted review
Reply from Memocasino
Hello, Nasir!
Thank you for your thoughtful feedback! We're so glad to know you had a positive visit. Your encouragement means a lot and pushes us to continue delivering top-quality service. We can’t wait to serve you again soon!
Best regards,
MemoCasino Team
Rhea was very helpful and quick in…
Rhea was very helpful and quick in responding to my questions. I really like her and I would like to speak again with her if I will need some help from the Platform .
April 7, 2025
Unprompted review
Reply from Memocasino
Hello, Daniel!
We’re grateful you took the time to share your experience. It’s always rewarding to hear when our guests enjoy their visit. Your support inspires us to keep improving every day. We look forward to welcoming you again soon!
Best regards,
MemoCasino Team
Good
Good, fair and honest casino. Easy to resolve issues and no messing around with withdrawals.
April 7, 2025
Unprompted review
Reply from Memocasino
Hello, Josh!
Thank you for leaving such a kind review. Knowing you had a great experience means the world to us. Your continued support encourages us to go above and beyond. We hope to see you again very soon!
Best regards,
MemoCasino Team
Great site with lots of bonuses
Great site with lots of bonuses. What makes this site stand out though, is it's hard working employees who are always willing to assist when they can. Have had some wins, some losses, the usual when gambling but always have fun with the variety off slots available. Would recommend
April 5, 2025
Unprompted review
Reply from Memocasino
Hello, William!
We truly value your feedback and are thrilled to hear about your positive experience. Your satisfaction drives everything we do, and your words inspire us to keep raising the bar. We look forward to having you with us again!
Best regards,
MemoCasino Team
Reply from Memocasino
Hello, Maciej!
Thank you for taking the time to share your experience! It means so much to us to know you had a great visit. Your support and encouragement drive us to continue providing outstanding service. We look forward to serving you again soon!
Best regards,
MemoCasino Team
Friendly support big wins and nice…
Friendly support big wins and nice bonuses
April 3, 2025
Unprompted review
Reply from Memocasino
Hello, Piotr!
Thank you for taking the time to share your experience! It means so much to us to know you had a great visit. Your support and encouragement drive us to continue providing outstanding service. We look forward to serving you again soon!
Best regards,
MemoCasino Team
Very good customer service loads of fun…
Very good customer service loads of fun games to choose from Very good experience all round
April 2, 2025
Unprompted review
Reply from Memocasino
Hello, Kiwi!
Thank you for taking the time to share your experience! It means so much to us to know you had a great visit. Your support and encouragement drive us to continue providing outstanding service. We look forward to serving you again soon!
Best regards,
MemoCasino Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.