Been using memocasino for a while now and they do pay out big wins once you have passed the checks needed, only issue is that they take there time if it says 24hr to process it will be 24hr but they h... See more
Company replied
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See what reviewers are saying
Scatter bonus activated then froze. Unable to complete game. 9th day and still no luck. Ignored for ladt 3 days. What memo fails to remember is we are customers abd customer service is paramount.... See more
Company replied
After seeing the reviews i was sceptical on using the casino, I spoke to Magnus on live chat and he was very helpful. I deposited £25 on Friday, and withdrew £600 on Saturday, the money was in my acco... See more
Company replied
Great site with lots of bonuses. What makes this site stand out though, is it's hard working employees who are always willing to assist when they can. Have had some wins, some losses, the usual when g... See more
Company replied
4.0
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Memocasino
Hey there,
Your support means the world to us! We're thrilled to hear you're enjoying the experience—keep having fun, and we’ll see you at the tables!
Warm regards,
Memocasino Team
Good mix of games and actual wins
Good mix of games and actual wins. Quick withdrawals too. Good over all experience, just a little disappointed that NoLimit city games were removed hence the 4 stars.
March 13, 2025
Unprompted review
Reply from Memocasino
Hello,
We truly appreciate your rating and kind words! It’s great to have you with us, and we’re delighted that you’re enjoying our services. Your support means a lot, and we can’t wait to continue bringing you more amazing experiences.
Best regards,
Memocasino Team
Money dont last on this site no win at…
Money dont last on this site no win at all to last to enjoy the games. No bonuses and dont know what happens next on the games. I wont be playing on these sites again.
March 12, 2025
Unprompted review
Reply from Memocasino
Hi,
We're sorry to hear that your experience didn't reach your expectations. Please keep in mind that while we try to provide our players generous bonuses, each bonus has its unique set of wagering conditions. Once you have completed these steps, you will be able to claim your bonus prizes.
It's crucial to note that winning combinations are decided completely at random, so it may take a little longer to get a win. We'd also want to remind you that winning is not guaranteed, so play sensibly and within your means.
Best Regards,
Memocasino Team
Wouldn't even give this site 1 star…
Wouldn't even give this site 1 star it's corrupt and I've taken complaints a lot further
So basically when I deposit money like 200 pound I didn't realise they charge money to deposit so when I would deposit 200 and be charged 217 ...and if 100 It was 135
When I questioned memo and spoke to support (which I have proof of conversation) they told me that they had no control over that due to diffrent people they use for transfers surley that is illegal? They don't even warn u before u deposit money that 15 to 30 pound is charged for deposit fees surley that's against the law.
Then to top it off I deposited 3 x 200 which didn't show on the account but also got took from my bank account plus 1x50
Absolutely shocking this company should not be trading .
When I realised they'd hooked me once and for all I tried to take some time away and clicked on the button self exclusion of which it doesn't give u a time limit etc so clicked on it literally 24 hours later self exclusion period over on email in my opinion is bait! I'm taking this all the way this is not fair they know exactly how to hook line and sinker there customers but what they've done is illegal...
March 2, 2025
Unprompted review
Reply from Memocasino
Hi,
We’re really sorry to hear about your experience, and we understand how this might feel. We always strive to provide a positive experience for our customers, and we truly regret that we haven’t met your expectations in this case.
Please note that we do not charge any fees for deposits, and any extra charges are usually not done on our end.
Regarding the self-exclusion process, we take responsible gaming seriously and encourage players to reach out directly if they wish to adjust their settings or need further assistance. We’re here to support you and help you through any issues you may face.
Best Regards,
Memocasino Team.
Reply from Memocasino
Hi Shayne,
Thank you for your feedback! We're glad to hear you enjoy the variety of games on our site. We understand that winning more would make it even better, and we’re hoping the luck will turn in your favor soon!
We appreciate you being part of our community, and we look forward to bringing you more great experiences.
Best regards,
Memocasino Team
Good luck with win
December 13, 2024
Unprompted review
Reply from Memocasino
Dear player,
Thank you for your review! We appreciate your feedback. Good luck with your wins, and we hope to see you again soon.
Best regards,
Memocasino Team
Reply from Memocasino
Dear player,
Thank you for your review! We appreciate your feedback. Good luck with your wins, and we hope to see you again soon.
Best regards,
Memocasino Team
Reply from Memocasino
Dear player,
Thank you for your kind words! We’re glad to hear that you’ve experienced fast and friendly service. We truly appreciate your support!
Best regards,
Memocasino Team
Great experience
Great experience. Customer service are great. Amazing games. Fast withdraws absolutly great casino
March 9, 2025
Unprompted review
Reply from Memocasino
Dear Tammy,
Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had a great experience with our customer service, games, and fast withdrawals. Your support means a lot to us!
We hope to see you back soon for more great experiences!
Best regards,
Memocasino Team
Reply from Memocasino
Dear player,
Thank you for your kind words! We’re glad to hear that you’ve experienced fast and friendly service. We truly appreciate your support!
Best regards,
Memocasino Team
Great service
March 8, 2025
Unprompted review
Reply from Memocasino
Hi there,
Thank you for your feedback! We’re glad to hear you’re satisfied with our service. We truly appreciate your support and hope to see you again soon!
Best regards,
Memocasino Team.
Reply from Memocasino
Hi,
Thank you for your kind words! We're so happy to hear that you're enjoying the games and the friendly atmosphere. It’s our goal to provide a fun and welcoming environment, and we’re thrilled to have you with us! 😊🎮🌟
Best Regards,
Memocasino Team.
Decent site with good selection of…
Decent site with good selection of games. Not had any issue with speaking to people and been able to withdraw
March 7, 2025
Unprompted review
Reply from Memocasino
Hi,
Thank you for your feedback, Trevor! We're glad to hear you're enjoying the selection of games and haven't faced any issues with our customer service or withdrawals. We strive to provide a seamless experience, and your support means a lot to us. Happy gaming! 😊🎰🌟
Best Regards,
Memocasino Team.
Really good site helpful customer…
Really good site helpful customer service
March 4, 2025
Unprompted review
Reply from Memocasino
Hi there,
Thank you for your feedback! We're happy to hear that you had a great experience with our site and customer support. Wishing you the best of luck! 😊
Memocasino Team.
I had a problem "Bradley very helpful…
I had a problem "Bradley very helpful and even rewarded me with free spins for my inconvenience. THANKS BRADLEY!
March 4, 2025
Unprompted review
Reply from Memocasino
Hi there,
Thank you for sharing your experience! We're thrilled to hear that Bradley was able to assist you and that you were rewarded with free spins. We truly appreciate your kind words! If you need any further assistance, don’t hesitate to reach out. 😊🎉
Memocasino Team.
Very good experience 🤩❤️❤️
March 3, 2025
Unprompted review
Reply from Memocasino
Hi there,
Thank you for your feedback! We're happy to hear that you had a great experience with our site and customer support. Wishing you the best of luck! 😊
Memocasino Team.
Reply from Memocasino
Hi there,
Thank you for your feedback! We're happy to hear that you had a great experience with our site, bonus system and customer support. Wishing you the best of luck! 😊
Memocasino Team.
Quick responses my issue was dealt with…
Quick responses my issue was dealt with ..agent went out of her way for me...
March 3, 2025
Unprompted review
Reply from Memocasino
Hi there,
Thank you for your feedback! We're happy to hear that you had a great experience with our site and customer support. Wishing you the best of luck! 😊
Memocasino Team.
Stay clear.
Stay clear.
I've spent so much money on this site and usually payouts are ok. But Thursday I won a large amount and they declined the withdrawal and then blocked my account....if you win too much they don't allow you to have an account wtf?
February 27, 2025
Unprompted review
Reply from Memocasino
Dear Player,
Thank you for sharing your experience. We take all player feedback seriously and are committed to maintaining transparency and fairness. We could not find your account as no contact details were provided. For further assistance, please email us directly with the subject "Trustpilot," and we will investigate the matter promptly.
Best regards,
Memocasino Team
Great games to play
February 28, 2025
Unprompted review
Reply from Memocasino
Hi there,
Thank you for your feedback! We're happy to hear that you had a great experience with our site and the games we offer. Wishing you the best of luck! 😊
Memocasino Team.
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