The template to use was easy to follow. The quality of the cards is to a high standard and clarity of picture and text is perfect. Kept informed of the timeline for production and delivery and card... See more
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The team were on hand to answer all our questions and were incredibly fast at coming back to us. We are very happy with the beautiful bookmarks that were printed to honour the passing of our wonderful... See more
Exceptional customer service! When there was a very slight issue that needed attention, they were absolutely brilliant. They not only replaced the order in record time, but provided more than doubl... See more
I ordered memorial cards re: my late father I sent & wanted specific photo of my dad, which was edited beautifully by the team & looks amazing The pictures I chose for the front & back of the... See more
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Company details
Written by the company
Memorial Card Shop specialise in Memorial Cards, Memorial Bookmarks & Wallet Cards and it's easy to order online with an email proof copy.
Contact info
Kemp House, 152 - 160 City Road, , EC1V 2NX, London , United Kingdom
- 03450542861
- info@memorialcardshop.co.uk
- memorialcardshop.co.uk
4.7
Excellent
124 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Memorialcardshop.co.uk
Memorialcardshop.co.uk. I used this company when my mother passed away recently. They printed the memorial card and deleted a very sentimental verse but they say it’s my fault. I checked the first proof and corrected their errors, they sent the second proof and I only checked the amendments unaware that they had deleted the verse. They have behaved in a very rude, unsympathetic and unprofessional manner. Customer services has caused me so much upset and stress at a time when I’m already upset about losing my mother. Do not use this company, they are terrible to their customers and will not admit when they are in the wrong but they’re happy to take your money. Don’t be fooled by the 4 & 5 star reviews on their website, they obviously don’t show any of the poor reviews.
July 23, 2020
Unprompted review
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