Memory Lane Reviews 15

TrustScore 3.5 out of 5

3.7

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Company details

  1. Media Company

Written by the company

Exclusive gifts inspired by times gone by. If you’re looking for products that shout originality and flair, discover a unique selection inspired by the colourful styles, events and personalities of Britain’s past. From tableware to story books, from posters to playing cards, Memory Lane takes you back in time with eye-catching product ranges lovingly adapted from authentic archive content. All our products are developed in the UK and exclusive to us!


Contact info

3.7

Average

TrustScore 3.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Just returned from our 2nd trip to…

Just returned from our 2nd trip to Babbacombe staying at the Babbacombe Hotel. Really enjoyed it , the hotel is in a lovely position.very homely good food,
and good evening entertainment.,Our driver Dave was excellent,kept us entertained with some good music , movie , and quiz .He gave us plenty time to have lunch
and always helpful and pleasant . Look forward to next trip .

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

Unable to reach customer service

It has been three weeks since I submitted my order. Shipping is via FedEx. FedEx wouldn't allow for redelivery booking, errors both times that we tried. Prints were returned to Memory Lane and I haven't been able to reach them since. I've sent three emails not trying to track my order. The print was a gift so this ruined the entire experience.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Celebrating our Diamond Wedding Anniversary with Memory Lane

We had a five day trip with Memory Lane to Paignton and stayed at the Queens Hotel celebrating our Diamond Wedding Anniversary,Just to say what great time we had. Firstly may l say how good our coach driver DAVE was,he was so funny and nothing was too much trouble for him.l would say l would certainly recommend him.We have been to Paignton before but didn’t stay at the Queens Hotel,so we had no idea what it would be like. We needn’t of been concerned.The room we had was on the third floor and even though it wasn’t sea view it overlooked the hills and the town.The staff in the hotel were so good, they made our Anniversary so special.The food and
entertainment was really good . Would l go there again? Yes definitely.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service.

I can't praise Amie & her team highly enough. Over the last two years we have sadly had three family funerals. We have ordered flowers from Memory lane each time, & were very confident & happy to recommend to family abroad as well.
The floral tributes on each occasion were so beautiful, the range of colours & types of flowers, the creative displays, themes, were of outstanding design & quality.
The kindest & personal service from Amie, her team is so appreciated at these sad times.
Amie is also a big part of her local community, she takes time to talk to customers, and even ones passing by, who may not have others to talk to them. Amie makes their day. Amie & team did the flowers for my dear cousins service recently, she knew him & was genuinely sad for him & our family, & went the extra mile. This made the day less sad, as the care & kindnesses from Amie & the community she brought out on that day, was so special. This service is more than 5 stars. Your in safe, professional, caring hands with Amie & the team, what ever the occasion may be. Thank you so much Amie. From the Savage & Heneghan families.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

I recently bought a framed print from…

I recently bought a framed print from Memory Lane and unfortunately it was not exactly what I wanted!

The Customer Service was wonderful and I will have no hesitation in both re-ordering from the Company in the future, or indeed in highly recommending them. Thank you. Sue Buckley.

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service . Would highly recommend this company .

June 18, 2021
Memory Lane logo

Reply from Memory Lane

Dear Kathleen
Thank you for your kind endorsement. We always try our best to ensure customer satisfaction - even when things go a bit wrong! We appreciated your custom and understanding and hope to be of service again, soon. The ML Team.

Rated 5 out of 5 stars

Quick efficient service.

Quick efficient service.
Happy Customer.

May 4, 2021
Memory Lane logo

Reply from Memory Lane

There's nothing we love more than a happy customer, Sally. Thank you for your positive feedback! We hope to be of service to you again, soon. The ML Team.

Rated 5 out of 5 stars

A very fine product of superior quality...

A very fine product of superior quality. I made use of the framing service and can highly recommend it; the process was completed to the highest of standards. Unbeatable customer service with excellent communication and a conscientious approach to answering every query that I had. Very happy – Many thanks.

April 23, 2021
Unprompted review
Memory Lane logo

Reply from Memory Lane

Dear Rob
Thank you for your glowing review! We are thrilled that you are pleased and that our service met with your expectations. We hope to welcome you back soon.
Very best wishes,
Andrew and the ML Team

Rated 5 out of 5 stars

Excellent

excellent service, arrived on time, lovely quality product.
Highly recommend Memory Lane....a hidden gem.

February 10, 2021
Unprompted review
Memory Lane logo

Reply from Memory Lane

Thank you for your review, Kevin, and your recommendation. We aim to please ... and hope that Memory Lane is soon enjoyed by the many.

We look forward to being of service to you again, soon.

Rated 5 out of 5 stars

Great quality

Great quality, beautifully designed products. Loved the posters the most.

February 9, 2021
Unprompted review
Memory Lane logo

Reply from Memory Lane

Thank you for such a glowing review, Mr Mijakowski. We're especially pleased to hear you loved the posters - they're one of our favourites, too! Quality product is just as important as quality service.

Rated 5 out of 5 stars

Books

Bought the Winston Churchill book and The WW2 book in the offer - great little additions to my collection. Thanks 😊

February 5, 2021
Unprompted review
Memory Lane logo

Reply from Memory Lane

Great choices, Lionel ... and grabbed yourself a bargain as well!

We are delighted with your review. As the great man once said, "What is adequacy? Adequacy is no standard at all.”

We look forward to being of further service.

Rated 5 out of 5 stars

Really good quality

Good service - they were very helpful when I had a few questions about products - and they were really good quality when they arrived. I would recommend

January 29, 2021
Unprompted review
Memory Lane logo

Reply from Memory Lane

Thank you for your kind words and positive review. We look forward to being of further service.

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