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Découvrez les dernières collections de chaussures pour homme exclusivement disponibles sur menandpanda.com. Livraison et retour gratuits en Tunisie. mocassins, sneakers, bottes, derbies, ...
Tunisia
3.1
6 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Honestly, I’ve ordered several times from men and panda and I’ve always been very happy! The shoes are great quality, comfortable, and exactly as shown in the pictures. I’m surprised to see some negative comments, because my experience has always been smooth, from delivery to customer service, everything went well. Maybe some people just had an isolated issue, but personally I truly recommend this brand
Poor-quality sneakers. They are uncomfortable, I mean unwearable. The seller won't answer. He's a scammer.
Reply from Men & Panda
We’re very sorry to hear that you’re unhappy with your sneakers. We never want any customer to feel disappointed or unheard.
All our products are crafted with care using quality materials, and what you describe is far from the standard we aim to deliver. Please reach out to us at ceo@menandpanda.com or by phone +21698702062 with your order number, we’ll make sure to respond promptly and find a fair solution.
Best regards
I ordered 2 pairs of shoes that looked lovely . The description in no way represented the actual items. Cheap plastic.
Trying to return, but no reply to 4 emails. Only tunisisian telephone number which I have no intention of calling. This is a very dodgy company, advise do NOT buy from them
Reply from Men & Panda
Hi,
We're truly sorry to hear about your disappointment with your recent order, and we sincerely apologize for the inconvenience you've experienced trying to reach us.
We take your feedback very seriously. All our shoes are made with high-quality materials, primarily cowhide leather, and we're surprised to hear your description of the products. We'd really appreciate the opportunity to understand more about what happened and to find a solution that works for you.
Please send us your order number to our dedicated customer service email: ceo@menandpanda.com. We will make your case a priority and get back to you within 24 hours.
We are a small independent brand based in Tunisia, and our team works hard to provide honest craftsmanship and service. Your satisfaction matters to us, and we are committed to resolving this as quickly and fairly as possible.
Thank you for your patience, and again, we’re sorry for your experience.
Warm regards
I bought a sneaker for 85€ and got one pair 45 and the other one 44, still waiting for more then five months nothing comes neither no one answered my request.
Reply from Men & Panda
Dear Medi,
Thank you for taking the time to share your feedback regarding your purchase. We sincerely apologize that you received the wrong pair of shoes. We understand your disappointment and are truly sorry for this error.
We experienced a temporary issue with our order processing system, which led to delays and errors in fulfillment. We are implementing measures to prevent this from happening again.
We want to correct this situation as quickly as possible. Please contact us directly at +216 56 56 89 49 so we can arrange for the return of the incorrect shoes and send you the correct pair you ordered, at no additional cost.
We appreciate your understanding and patience. We hope to have the opportunity to show you our commitment to customer satisfaction.
Sincerely,
Men & Panda
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