A brilliant service that menopause care offer. The time for the appointment is brilliant as your story is listened to, and then a plan laid out (with back ups of things don’t quite go to plan!). Wor... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Finally a doctor who listened, validated and even diagnosed other issues I'd been having for years. Not rushed, not trying to get extra money. If you're considering using Menopause Care I would defini... See more
Company replied
After an initial assessment I scheduled an appointment with one of the doctor specialists. I felt listened to with empathy at last. My GP did not support my request for HRT because of my age and... See more
Company replied
I could be more please with my appointment with Dr Nightingale. This was the best decision I’ve ever made concerning my health. Dr Nightingale Listened very carefully and also taught me a lot. I am so... See more
Company details
Written by the company
Founded by Dr Naomi Potter, co-author of award winning 'Menopausing' with Davina McCall. We are a team of Menopause Specialist Doctors passionate about providing evidence based, holistic perimenopause, PMS, weight management and menopause care. We see patients via both online appointments and we have a face to face in clinic in London locations, plus Sheffield, Glasgow, Colchester, Wilmslow and Durham. All our doctors are British Menopause Society registered. In addition to their expertise in treating menopause. In addition they have special interest in Histamine, POI, PMS, PMDD, Anxiety, Migraine, Breast cancer, Thyroid disease, nutrition, lifestyle, weight loss including GLP1 medication (Mounjaro, Wegovy Ozempic) all in relation to hormone changes. We use body identical hormone therapy as recommended as gold standard therapy by the British Menopause Society. We are CQC registered so you can be reassured we are practicing according to guidelines for safety and efficacy. You can be seen in the comfort of your own home without the need for a referral. After your consultation you can expect a prescription to be couriered to you at home and we then provide ongoing care as much as you require. We also offer allied serviced in the form of a dietitian, nutritionist CBT , hypnotherapy and sleep therapy. Please visit our website for more information as well as a free comprehensive guide to menopause.
Contact info
Company HQ (note no clinics held here) : Bronze Building , Level 1 105 Sumner Street , SE1 9HZ, London, United Kingdom
- 0208 164 4090
- info@menopausecare.co.uk
- menopausecare.co.uk
Women's Health Clinic
4.8
Excellent
357 reviews
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Replied to 100% of negative reviews
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Absolutely wonderful efficient service…
Absolutely wonderful efficient service for the first time I felt heard totally listened to which as a menopausal woman it’s been a long journey Dr HF was kind and caring and extremely helpful as all communication has been just an exceptional service they provide I literally can not recommend them enough
July 28, 2026
Reply from Menopause Care
Thank you for your lovely feedback. It is wonderful to hear that Dr Helen Fleet made you feel genuinely heard and took the time to understand what you’ve been going through. We are also glad you found the communication from our team so helpful. Thank you for your recommendation.
Excellent care…restored my confidence!
I started using Menopause Care back in March when I’d lost confidence in the previous private clinic I had been using. From my first interactions with the team I could immediately tell the difference in the level of care and general interest & support in them wanting to be of help and assist. I’ve had two consultations now with Dr Kate Lethaby and have felt very appreciative of the help and guidance received. I have felt really listened too and had my confidence reinstated that I will find a route to feeling well again and gaining the right balance of treatment to get my hormones in a good place! I highly recommend anyone out there that is struggling to get their Menopause into a manageable state to contact Menopause Care!
August 3, 2026
Unprompted review
Reply from Menopause Care
Thank you for taking the time to share such thoughtful feedback. It’s lovely to hear that you felt a real difference from the outset and that Dr Kate Lethaby has given you the time and guidance you needed. Most importantly, we’re glad you’re feeling more confident about finding the right treatment for you. Thank you for recommending Menopause Care.
Reply from Menopause Care
Thank you for your kind feedback. We are pleased to hear you found our team friendly, caring and helpful. We really appreciate you taking the time to share your experience.
Menopause Care
After 6 years of trying to see doctors to help relieve my peri / menopause symptoms on the NHS and having a tough time I finally feel like I am getting the correct treatment. I am one month in to my new HRT regime and already feel a lot better now I am receiving individualised care.
July 2, 2026
Unprompted review
Reply from Menopause Care
Thank you for sharing your feedback. After trying to find the right help, it’s encouraging to hear that your new HRT regime is already making a difference. We hope this continues over the coming months and wish you all the best.
Dr Charlotte Gooding was amazing
Dr Charlotte Gooding was amazing. I felt listened to, she provided a holistic consultation looking at all aspects of my presenting symptoms. Acted quickly on the agreed outcome plan providing me with the support I needed. I couldn’t recommend her enough.
July 17, 2026
Unprompted review
Reply from Menopause Care
Thank you for your wonderful feedback. We are so pleased to hear that Dr Charlotte Gooding provided such a thorough and holistic consultation. It's great to know you left with a clear plan and the support you needed. Thank you for your recommendation
Solid practical advice
Solid practical advice . Felt listened to and tailored solutions for me
July 24, 2026
Reply from Menopause Care
Thank you for your kind feedback. We are pleased to hear you received individualised care and we really appreciate you taking the time to share your experience.
Best Menopause Service
After struggling for years being misunderstood by incompetent GPs, I was advised to reach out for help by a colleague who was already a patient. Being finally listened to and understood is literally life changing for someone who’s struggling with peri and/or menopause. The online appointment booking is easy, the doctors show empathy and provide valuable advice. The blood tests and prescription service are easy. It comes at a cost but it’s definitely worth it.
July 24, 2026
Reply from Menopause Care
Thank you for taking the time to share your experience. We are so pleased that you found the care and support you had been looking for. Feeling listened to and understood can make such a difference, and it is wonderful to hear that your consultations, booking process and ongoing support have all been positive. Thank you for your recommendation, we're grateful to have been able to help you on your journey.
A fantastic service
A fantastic service. Very efficient no long waiting times, practical and helpful individual tailored advice re menopausal and other health issues. I had an online video consultation which worked well. It was so convenient, from my own home. I was treated with understanding, respect and dignity and came away with new HRT treatment and useful advice which was well worth the consultation fee. It fixed my symptoms and returned my sense of well being. Highly satisfied.
July 15, 2026
Unprompted review
Reply from Menopause Care
Thank you for your lovely feedback. We are delighted to hear that you found the service efficient and convenient. It is fantastic to know that your new treatment has relieved your symptoms and helped restore your wellbeing. Thank you for your recommendation, we are so pleased we could support you on your menopause journey.
A fabulous company..I've been with them years!
I feel in safe hands with Menopause Care.
I have been having appointments with them for years now. I would never go back to my GP for this kind of care or help.
These are the pro's.
July 23, 2026
Reply from Menopause Care
Thank you for your continued trust and support over the years. It means so much to know you feel confident and well cared for by our team. We're grateful to be part of your journey and truly appreciate your kind words and recommendation.
Reply from Menopause Care
Thank you for your kind feedback. Knowing that you felt truly listened to and understood is exactly the experience we strive to provide. We’re so pleased we could support you, and we appreciate you taking the time to share your review.
If you want to be heard and not rushed…
If you want to be heard and not rushed when talking about things of such a sensitive nature then menopause care are the right team for you.
From the start everyone has been really helpful and given me all the support I could want. Unlike the GP who has very limited time you don't feel rushed which makes the consultation so much easier and you feel more relaxed or at least i will do on the next appointment.
I highly recommend the company and Kari is warm, kind, caring and friendly as well as being very knowledgeable and helpful. I was spoken to like I matter and my symptoms were taken seriously which in the world we live in that is difficult! If you're in doubt as to whether it's worth it I can confirm you are worth it and they will help you to see that.
July 11, 2026
Unprompted review
Reply from Menopause Care
Thank you for such a heartfelt review. We are delighted to hear that you felt listened to, supported, and never rushed throughout your experience with us. It's wonderful to know that Dr Nightingale's kindness, expertise, and compassionate approach made such a positive difference. Thank you for your recommendation, it means so much to our whole team.
Empathic and knowledgable service
Having someone take the time to listen to my full history. Show empathy and provide in depth knowledge with all options was an excellent experience.
June 24, 2026
Reply from Menopause Care
Thank you so much for your kind feedback. We so pleased to hear that you felt listened to and supported. Providing personalised care and ensuring our patients fully understand their options is at the heart of what we do. We really appreciate you taking the time to share your experience.
Understanding and Sympathetic Care
I was dealt with in a sympathetic way, and had a video call with a lovely doctor who listened to me and was very thorough. I felt looked after and cared for by everyone I dealt with
July 13, 2026
Reply from Menopause Care
Thank you for your lovely feedback. Knowing that you felt cared for from start to finish means a great deal to us. We are delighted that your doctor took the time to listen and provide such thorough, compassionate care, and we appreciate you taking the time to share your experience.
Wonderful experience - worth the expense.
Wonderful doctors, advise and service.
July 20, 2026
Unprompted review
Reply from Menopause Care
Thank you for your kind feedback. It is wonderful to hear that you found your experience with us worthwhile. We are grateful for your lovely comments about our doctors, advice, and service, and thank you for your recommendation.
I had a very good experience with Dr…
I had a very good experience with Dr Karen Aitken with my online appointment .very easy to talk to and highly experienced .and prescription for hrt delivered straight to my door .highly recommend
June 22, 2026
Reply from Menopause Care
Thank you for taking the time to share your experience. It is great to hear that your online appointment with Dr Karen Aitken was such a positive one and that you found her both approachable and highly knowledgeable. We are also pleased your prescription arrived quickly, and we truly appreciate your recommendation.
Informative
Answered all of my questions thoroughly. The Doctor was kind, helpful and understanding of my concerns. She gave me clear options on how to proceed and followed up with a letter documenting our conversation.
July 3, 2026
Reply from Menopause Care
Thank you for your kind review. We are delighted to hear that your doctor took the time to answer all of your questions and provided clear, supportive guidance. It is great to know you found your clinic letter helpful, and we appreciate you taking the time to share your experience.
Incredible service
Incredible service. Able to get an appointment same day. So knowledgeable and understanding with everything covered.
New medication prescribed and received within 48 hours. Feel so much better.
5 stars and highly recommend ⭐️⭐️⭐️⭐️⭐️
June 24, 2026
Reply from Menopause Care
Thank you for your wonderful feedback. It is fantastic to hear that you were able to be seen so quickly and that your consultation was both supportive and informative. We are delighted your treatment was arranged promptly and that you’re already feeling so much better. Thank you for your recommendation.
The consultation was thorough, professional and, most importantly, centred around me.
After spending far too much time trying to make sense of conflicting advice on social media and from well meaning friends, I decided to book a face to face appointment at this menopause clinic, and I’m so glad I did.
From the moment I arrived, I never felt rushed. The consultation was thorough, professional and, most importantly, centred around me. Every option was explained clearly, my concerns were listened to, and I felt involved in deciding what was right for my own situation rather than being given a one size fits all approach.
It was incredibly reassuring to have expert advice that cut through all the noise and misinformation. I left feeling informed, supported and much more confident about my next steps.
I would highly recommend this clinic to anyone looking for personalised menopause advice and support. If you’re feeling overwhelmed by conflicting information, this is absolutely the place to go.
July 1, 2026
Reply from Menopause Care
Thank you for sharing such a thoughtful review. It is wonderful to hear that you felt listened to, involved in your care, and supported in making decisions that were right for you. We are delighted that your consultation helped provide clarity and confidence, and that you left feeling informed about your next steps. Thank you for your recommendation, it means a great deal to our team.
I think my doctor was very non…
I think my doctor was very non judgemental and understanding and very thorough. I've knocked a star off because if you're on the monthly plan you only get 12 weeks of medication but can't book a review until after 12 weeks is up, which can leave you short, so I'm having to wait to start the treatment so I don't run out before my review. But I'd definitely recommend. It's very simple and straightforward and affordable if you do the monthly plan.
July 1, 2026
Unprompted review
Reply from Menopause Care
Thank you for your thoughtful feedback. We are delighted to hear that you found your doctor understanding, thorough, and non-judgemental, and that you would recommend our service.
We also appreciate your comments regarding the timing of follow-up appointments and medication supplies. This is something we are actively reviewing, and we are looking at ways to ensure patients have sufficient medication while waiting for their review. Thank you for bringing this to our attention.
Easy to access
Easy to access. Knowledgeable and empathetic doctor. Very useful write up of the consultation.
November 17, 2025
Reply from Menopause Care
Thank you for your kind review. We are delighted to hear that you found the service easy to access and that your consultation was both supportive and informative. It’s also great to know that you found the clinic letter helpful. We really appreciate you taking the time to share your experience.
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