Men's Liberty Reviews 236

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Mens Liberty took all my personal information including Medicare because they claim Medicare will pay for it. My doctor's office never receives their fax. Never responds to phone calls from my docto... See more

Rated 1 out of 5 stars

I ordered a product that promised to reduce the amount of times. I have to get up at night to go to the bathroom and they send me tubing and a clamp to go on my penis! When I go to return it unopened,... See more

Rated 5 out of 5 stars

I've been totally incontinent for most of a year beginning immediately after radiation treatment for prostate cancer. I found Men's Liberty on line and it sounded too good to be true...it wasn't!... See more

Rated 3 out of 5 stars

I have used the external catheter for about a year combined with a calf catheter bag. Recently have had to go back to diaper because of design deficiency in the vacuum break valve. It does not provi... See more

Company details

  1. Medical Equipment Manufacturer

Information provided by various external sources

TAKE BACK YOUR FREEDOM & CONFIDENCE with Men's Liberty A Device Like No Other The discreet, dignified, dependable option. When it comes to bladder leakage, there are many different options out there. But how do they stack up against Men’s Liberty? Our life-changing, male external catheter was designed to help men with urinary incontinence—no matter how old or young, no matter what the cause—regain their freedom and dignity. Adult diapers can be uncomfortable or embarrassing but Men’s Liberty effectively directs urine away from the skin keeping you dry 24/7. Unlike certain prescription drugs that promise to control your UI at the expense of possible side effects, Men’s Liberty is comfortable and sanitary. Condom catheters can potentially cause irritation or infection, especially if there is already broken or irritated skin, Men’s Liberty is gentle and safe. The benefits speak for themselves: -Fits most male anatomy -Effectively directs urine away from the skin, which reduces the risk of urinary tract infections -Uses a latex-free adhesive that is safe and hypoallergenic -Forms a complete seal without “pop-offs” -Can be easily removed with our FreeDerm product -Wearable for up to 24 hours -Replaces diapers and saves caregivers from changing diapers multiple times a day -Covered in U.S. by Medicare, over 3,000 private insurances, workers compensation and VA/TRICARE Our Customers are the proof Hear what others are saying about our life-changing device. “I have been using Men’s Liberty for one-and-a-half years. Men’s Liberty has given me my freedom back.” ~ A. Nieto, diagnosed with ALS and an activist for an ALS cure “Men’s Liberty has been a lifesaver. Wearing an indwelling catheter is not an optimal solution for a spinal cord injured person because of the great potential to contracting urinary tract infections. Men’s Liberty is not an invasive product, and it has allowed me to maintain my lifestyle with my work and family. It’s a wonderful option to have.” ~ John C “I have ALS, and I didn’t think there was a bladder control device on the market that would enable me to have the quality of life I have with Men’s Liberty. Thank you!” ~ Glen in Colorado “Men’s Liberty is terrific. I can keep doing what I want to do, without having to worry about running to the bathroom or changing my clothes. It’s a Godsend.” ~ John in Michigan “Men’s Liberty saved my husband’s life.” ~ Mrs. B in Arizona “Liberty helps me keep up my work pace. Before Liberty, if I had to go to the bathroom, it was a production. Liberty has taken a major problem and made it nonexistent. Now I can still brief dignitaries around the world or whatever I need to do.” ~ J. Wright, Air Force Engineer with Multiple Sclerosis “I would recommend Liberty to anybody who is active in life and wants to get out. Just because you’re in a chair doesn’t mean you have to be tied down to your house. Liberty lets you get out and do the stuff you enjoy.” ~ D. Duncan, T7, T8 Paraplegic and avid sportsman “I have been using Liberty’s for two years now. The Liberty has given me a life back. I almost lived in the bathroom, not any more! I feel so secure knowing I won’t leak.” ~ D. Keil, Illinois


Contact info

2.7

Poor

TrustScore 2.5 out of 5

236 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Service was greatBad experience

Service was great. My issue is with the product. Too much hassle for how effective it was. Wash, wipe, put sticky stuff on and hook everything up. And it still fell off. Maybe I was too impatient or I just wasn’t doing it right but after a couple weeks I just went back to Depends.

August 14, 2018
Unprompted review
Men's Liberty logo

Reply from Men's Liberty

Dear Barry,

We are sorry to hear that you had issues with the product. We are continuing to work on improving the quality since the launch of the new version in April 2018. After three years of working on the next generation product, we released a version with a new micro-vent for improved flow and comfort, and a longer tube for easier caregiver application. These revisions were included in our program to onshore jobs and manufactured and assemble the product in the USA. We continue to work on ways to improve the product experience. Please reach out to our nursing team if we can be of any assistance to help you apply the product 1-888-920-9363.


Best regards,
Customer Service
Men's Liberty
1-800-814-3174

Rated 5 out of 5 stars

Everything is just as good as it can…

Everything is just as good as it can get. I love how comfortable men's Liberty are to feel them and to empty them is a very good feeling. I would not even think about not telling someone about this product. I told and showed my cardio nurse about them and she will let me know if someone tells her he is looking.

August 13, 2018
Unprompted review
Rated 5 out of 5 stars

This product has given me freedoms and…

This product has given me freedoms and comfort that I have not experienced in many years. Battling prostrate cancer has left me with inconstancy issues that prior to Men's Liberty left me with few satisfactory options.

My previous product was prone to failures (coming off), and irritation from method of application.

I have had few failures (mostly my application fault) and no irritation.

August 13, 2018
Unprompted review
Rated 3 out of 5 stars

Appliance attached well and stayed in…

Appliance attached well and stayed in place. There was no leakage. All good. But at my level of activity it was awkward, always reminding me it was there. Psychologically, I didn’t like it because I always had to spend the time to put it on and take it off, making me feel that I was more of an invalid than I think of myself. I am totally incontinent following prostatectomy, using 5 pads per day with occasional leak thru if I’m not careful, but I prefer that to the Men’s Liberty appliance. As I get older and more sedentary , my thoughts may change.

August 13, 2018
Unprompted review
Men's Liberty logo

Reply from Men's Liberty

Hello John,

We are so sorry for the awkward moments that you are experiencing with our products, rest assured we are continuing to work on improving the quality since the launch of the new version. After three years of working on the next generation product, we released a version with a new micro-vent for improved flow and comfort, and a longer tube for easier caregiver application. If you need assistance please don't hesitate to call our customer care hotline and we will be glad to assist you at 1-800-814-3174.

Best regards,
Customer Service
Men's Liberty
1-800-814-3174

Rated 3 out of 5 stars

I had a lot of leaks

I had a lot of leaks. Since I have stopped using Mens liberty I haven’t had to change my pants because of leaks but I have to change pads often.

August 13, 2018
Unprompted review
Men's Liberty logo

Reply from Men's Liberty

Hello Richard,

We are so sorry to hear that you are having issues with the Men's Liberty product, We are continuing to work on improving the quality since the launch of the new version in April 2018. After three years of working on the next generation product, we released a version with a new micro-vent for improved flow and comfort, and a longer tube for easier caregiver application. These revisions were included in our program to onshore jobs and manufacture and assemble the product in the USA. We continue to work on ways to improve the product experience. Please reach out to our nursing team at 1-888-920-9363 or customer service if we can be of any assistance to help you apply the product.

Best regards,
Customer Service
Men's Liberty
1-800-814-3174

Rated 1 out of 5 stars

FROM THE SUBLIME TO THE RIDICULOUS... I am an ALS patient and have been…

I am an ALS patient and have been using MENS LIBERTY external catheters every day 24/7 for over 1 year and I found them to be a wonderful ‘liberating’ product that has given me Confidence to be out and about in public I have recommended the product to many people. Of the perhaps 500 applied. I had only three or four failures/leaks the entire time. HOWEVER, they just changed the design with a smaller air relief valve, which have been a compete and utter DISASTER. urine stays in the tube from the head of the penis all the way down the 4 inches or so to the entry of the bag even when the bag is empty, The bag does not empty on its own when sitting in my wheel chair with leg bag or while in bed with bedside bag. I think the back pressure causes the seals around the head of the penis to get penetrated and leak, to the to the extent that they frequently slip all the way` off. I had three complete failures in the last 24 hours and I am positive the problem is not human error on my part as I have been scrupulous about following application protocols and never had a problem before this batch ( # D 15001) cursed my doorstep

It is not a good thing when you pee your pants in pubic. Since this was their first batch of the newly designed product, I hope it was a manufacturing problem and not a design defect. If the next batch has the same problems, I will return them and never use their products. PS. There was no bad or rude conduct involved. The nurse was very nice and helpful.

August 9, 2018
Unprompted review
Men's Liberty logo

Reply from Men's Liberty

Dear Mr. Malone,

We are sorry to hear that you had issues with the product. We are continuing to work on improving our quality of the product. After three years of working on the next generation product, we released a version with a new micro-vent for improved flow and comfort, and a longer tube for easier caregiver application. These revisions were included in our program to onshore jobs. Everything is manufactured and assembled here in the United States. We continue to work on ways to improve the product experience. Please reach out to our nursing team if we can be of any assistance to help you apply the product 1-888-920-9363.


Best regards,
Customer Service
Men's Liberty
1-800-814-3174

Rated 5 out of 5 stars

Easy Application and Revolutionary Freedom!

I have personally tried this revolutionary product and it works!!! It gave me the confidence and freedom I needed to enjoy life to the full! The ease of application and removal was amazing too. I strongly recommend this wonderful product and its great design!

August 9, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent product

This product has helped many guys get out of the house and start living life again!!!

August 8, 2018
Unprompted review
Rated 5 out of 5 stars

Works for me

Men’s Liberty help me get out of diapers. While you have to be very precise with your application once I got the hang of it I’m very happy with the results.

August 8, 2018
Unprompted review
Rated 5 out of 5 stars

Men’s liberty product

Love the product Wish I found it before I did .my husband totally in continent this saves me a lot of wet clothes and laundry . When traveling large bag can be connected to avoid frequent stops. I would recommend to any one with incontient problems. I am send reminders when I can order. Everyone has been very helpful in trying to meet our needs and work through problems of getting supplies. Thanks

August 5, 2018
Unprompted review
Rated 3 out of 5 stars

Somewhat difficult to apply

Somewhat difficult to apply. Somewhat prone to come loose and/or leak. Unstated whether multiple day use is appropriate. Personal experience suggests not for more than two days. They work but there are better alternatives in the "Texas catheter" category.

August 1, 2018
Unprompted review
Men's Liberty logo

Reply from Men's Liberty

Dear Ken,

We are sorry to hear that you had issues with the product. We are continuing to work on improving the quality since the launch of the new version in April 2018. After three years of working on the next generation product, we released a version with a new micro-vent for improved flow and comfort, and a longer tube for easier caregiver application. These revisions were included in our program to onshore jobs and manufactured and assemble the product in the USA. We continue to work on ways to improve the product experience. Please reach out to our nursing team if we can be of any assistance to help you apply the product 1-888-920-9363.


Best regards,
Customer Service
Men's Liberty
1-800-814-3174

Rated 2 out of 5 stars

would not fit correctly.

July 31, 2018
Unprompted review
Men's Liberty logo

Reply from Men's Liberty

Dear Mr. Garrison,

We are sorry to hear that you had issues with the product. We are continuing to work on improving the quality since the launch of the new version in April 2018. After three years of working on the next generation product, we released a version with a new micro-vent for improved flow and comfort, and a longer tube for easier caregiver application. These revisions were included in our program to onshore jobs and manufactured and assemble the product in the USA. We continue to work on ways to improve the product experience. Please reach out to our nursing team if we can be of any assistance to help you apply the product 1-888-920-9363.


Best regards,
Customer Service
Men's Liberty
1-800-814-3174

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