Menspharmacy Reviews 

3,794
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Item not received. Sent two messages, both have been ignored. I have screenshots of messages to prove. I am sure I will receive the generic "please contact us to resolve.." message which is... See more

Rated 5 out of 5 stars

I am a pensioner and enjoy a relatively quiet sex life. I would like to indulge a little more, but I need the stimulus that your products bring me. Unfortunately, I have limited financial resources w... See more

Company replied

Rated 5 out of 5 stars

So Simple and Easy to Use. Responsive, to the point, and incredibly user friendly site. Support is instant if required but otherwise you can complete your transaction in just a few minutes. Highly... See more

Company replied

Rated 5 out of 5 stars

Ordered on 25 July still waiting delivery After rapid response from MP they resent the order and was delivered next day fault is with Royal Mail who admitted they have lost the package

Company replied

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(3,794)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Item never arrived

Item never arrived

February 29, 2024
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Reply from Menspharmacy

I am sorry to see your 2* review. We rely on our customers to let us know if there is a problem with delivery of their parcel so we can look into it straight away. I have emailed you direct with further information.

Rated 2 out of 5 stars

Not worth next day delivery.

I paid the extra delivery charge for next day delivery in 29/02/24, but I did not receive my order until 04/03/24.

February 29, 2024
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Reply from Menspharmacy

I'm sorry to hear this. I have checked the tracking and it does show your parcel being delivered on 1st February so within the next day timescale. Please contact us on 0161 707 6800 or email us at hello@menspharmacy.co.uk if you wish to discuss further.

Rated 5 out of 5 stars
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Reply from Menspharmacy

Thank you for your positive feedback. We are pleased that you are happy with the service provided. Thank you for taking the time to share this with us.

Rated 4 out of 5 stars

All good and quick

All good and quick; no complaints

February 26, 2024
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Reply from Menspharmacy

Thank you for your positive feedback. We are pleased that you are happy with the service provided. Please let us know what we could do better to receive 5*. Thank you for taking the time to share this with us.

Rated 1 out of 5 stars

Not got my item and now on holiday with…

Not got my item and now on holiday with nothing to use !!! Please look into post please

February 19, 2024
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Reply from Menspharmacy

I am sorry that our courier has not delivered within their timescales and for any disappointment caused. We do offer next-day delivery that guarantees orders are received in time for special occasions (cost applies). If you do have any problems in the future please get in touch directly so we can look into it promptly.
If your item hasn't arrived when you return, please contact us so it can be investigated.

Rated 5 out of 5 stars

Happy and hard

Happy and hard

February 16, 2024
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Reply from Menspharmacy

Thank you for your positive feedback. We are pleased that you are happy with the service provided. Thank you for taking the time to share this with us.

Rated 1 out of 5 stars

To expensive for what you sent me…

To expensive for what you sent me /never again/ other companies a lot cheaper

February 14, 2024
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Reply from Menspharmacy

We are sorry you are disappointed with the prices we offer. As a repeat customer, you will see that our prices have not risen over the years and all our repeat customers do receive a discount. As we like to ensure our customers are getting the best deal we also offer a price match guarantee (terms & conditions apply).

Rated 5 out of 5 stars

Good value and great service

Good value and great service

February 13, 2024
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Reply from Menspharmacy

Thank you for your positive feedback. We are pleased that you are happy with the service provided. Thank you for taking the time to share this with us.

Rated 5 out of 5 stars

Very reliable

Very reliable. Very affordable prices. Easy to navigate the website. Quick Despatch and quick delivery. Excellent service and communication.

February 9, 2024
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Reply from Menspharmacy

Thank you for your positive feedback. We are pleased that you are happy with the service and communication provided. Thank you for taking the time to share this with us.

Rated 5 out of 5 stars

Hard to beat

Easy to order and quick discreet delivery.

February 9, 2024
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Reply from Menspharmacy

Thank you for your positive feedback. We are pleased that you are happy with the service provided. Thank you for taking the time to share this with us.

Rated 5 out of 5 stars

All Good

All Good. Multiple orders.

February 5, 2024
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Reply from Menspharmacy

Thank you for your positive feedback. We are pleased that you are happy with the service provided. Thank you for taking the time to share this with us.

Rated 5 out of 5 stars

Prompt efficient service & helpful…

Prompt efficient service & helpful advice given,promptly

February 7, 2024
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Reply from Menspharmacy

Thank you for your positive feedback. We are pleased that you are happy with the service provided. Thank you for taking the time to share this with us.

Rated 3 out of 5 stars

Sildenafil white tablets

Couldn't order on line as could not get to payment page for unknown reason just said page not available So rung to order 8 sildenafil tablets that was ok when arrived white tablets instead of blue anyway took one Saturday only to find it felt not as good as the blue I've had no problems at all disappointed

February 10, 2024
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Reply from Menspharmacy

We are sorry that you were disappointed with the tablets prescribed. All our medications are clinically the same so all have the same efficacy. Please contact us via hello@menspharmacy.co.uk or 0161 707 6800 and one of the team will be happy to discuss any concerns and offer a resolution going forward.

Rated 5 out of 5 stars
Menspharmacy logo

Reply from Menspharmacy

Thank you for your positive feedback. We are pleased that you are happy with the service provided. Thank you for taking the time to share this with us.

Rated 5 out of 5 stars

Efficient.

Fast, efficient great customer care.

January 24, 2024
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Reply from Menspharmacy

Thank you for your positive feedback. We are pleased that you are happy with the service provided. Thank you for taking the time to share this with us.

Rated 5 out of 5 stars

Good communication

Good communication. Fast delivery.

January 11, 2024
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Reply from Menspharmacy

Thank you for your positive feedback. We are pleased that you are happy with the service provided. Thank you for taking the time to share this with us.

Rated 5 out of 5 stars

You can’t go wrong with this company

They go out and be hound to sort your meds out for you and I recommend them 100% genuine

January 10, 2024
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Reply from Menspharmacy

Thank you for your positive feedback. We are pleased that you are happy with the service provided. Thank you for taking the time to share this with us.

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