They're an aliexpress dropship scam. Don't waste your time and money on them, just go buy it off aliexpress and skip the middleman
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I bought 4 bags and only 2 were delivered and I was like oh no! I sent them an email and they immediately answered and let me know the other two bags were out of stock and gave me alternatives, which... See more
Company replied
Ordered a shirt. Six weeks later, and tracking number still just says "Your package is waiting to be picked up by the carrier" (Processing time was stated to be 1-7 days, not more than 45 days!). Afte... See more
Company replied
My item arrived well within the estimated shipping time, early even! And the quality is definitely worth the price! I'm really happy with my purchase and my partner loves seeing me in it so all in... See more
Company replied
Company details
Written by the company
Shop Kawaii Cute Fashion Clothing, Bags, Shoes, Gifts, Accessories, Stationery, Plushies, and more.
Contact info
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
- hello@meowhiskers.com
- meowhiskers.com
3.0
Average
37 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They're an aliexpress dropship scam
They're an aliexpress dropship scam. Don't waste your time and money on them, just go buy it off aliexpress and skip the middleman
December 3, 2025
Unprompted review
The product recieved was not only late…
The product recieved was not only late by a week but absolutely NOT what I was expecting to have paid for. The cheapest little piece of what looks like plastic. The necklace clasp was also broken.
December 11, 2025
Amazing customer service & products
I bought 4 bags and only 2 were delivered and I was like oh no! I sent them an email and they immediately answered and let me know the other two bags were out of stock and gave me alternatives, which were 1: a refund for the two other bags, or 2: a duplicate of the other two bags I got. I decided on the refund and I immediately got my money back. Literally best customer service I’ve gotten for an online store. They answered all my questions and were very polite !! The two bags that did deliver are SOO cute and the delivery was around 2 weeks.
August 25, 2025
Reply from Meowhiskers
Thank you so much for your kind words and for sharing your experience with us! 💖 We’re so glad we could resolve the stock issue quickly for you and that you loved the bags that arrived. Customer happiness is our top priority, and it makes us so happy to know you felt taken care of. We can’t wait to serve you again and bring you even more cute finds in the future! ✨
Kind regards,
Team Meowhiskers
Product was never delivered and…
Product was never delivered and customer service never answered our queries about delivery
August 3, 2025
Reply from Meowhiskers
Hi Customer,
Thank you for reaching out. We’ve carefully checked your order and the tracking details confirm that the package was successfully delivered to the shipping address provided at checkout.
If you’re unable to locate the parcel, we recommend checking with household members, neighbors, or your local post office in case they accepted it on your behalf. Sometimes parcels are also left in a safe spot near the property.
Please let us know if you’re still unable to find the package after checking, and we’ll be happy to guide you on the next steps.
Kind regards,
Team Meowhiskers
Reply from Meowhiskers
Thank you so much for your feedback! 🌟 We’re glad you’re happy with the fast delivery and the product. Hope to serve you again soon!
Warm regards,
Team Meowhiskers
Biiiig pandy omgoshhh I LOVE him!!
June 26, 2025
Reply from Meowhiskers
Aww thank you so much! 🐼❤️ We’re so happy you love your biiig pandy! He was so excited to meet you too! 🦊✨ Thanks for choosing us and giving him a loving home. 🥰
Warm regards,
Team Meowhiskers
the quality of the materials is terrible
the quality of the materials is actually outstandingly awful, its very scratchy and unwearable. DO NOT BUY ITS SOO CHEAP.
June 8, 2025
Reply from Meowhiskers
Hi Mila,
Thank you for your feedback — we're truly sorry to hear that you’re disappointed with the quality of the item you received. We always aim to deliver cozy and comfortable pieces, so it's disappointing to learn that we missed the mark this time.
We’d love to make this right. Please reach out to us with your order number and a photo of the item, and our team will assist you with a return, refund, or exchange.
Your satisfaction is very important to us, and we appreciate you giving us the chance to improve.
Warm regards,
Lily
Team Meowhiskers
We got the wrong item of clothing after…
We got the wrong item of clothing after waiting a while for delivery. The material is not what I expected. The three piece outfit is only one piece with two pieces missing.
June 6, 2025
Reply from Meowhiskers
Hi Deborah Storey,
I'm truly sorry to hear that you received the wrong item and that parts of your order were missing — especially after waiting for it to arrive. I completely understand how disappointing this must be.
Please send us a photo of the item you received, and we’ll look into this right away. Once we confirm the issue, we’ll be happy to send you the correct item.
We sincerely apologize for the inconvenience and appreciate your patience while we make this right.
Warm regards,
Lily
Team Meowhiskers
Cat slippers
I really like these slippers. I like to wear them around the house. They’re very comfortable and love the design. Also the color. Meowhiskers make great slippers.
February 16, 2025
Reply from Meowhiskers
Aww, thank you so much! 🥹💖 We're so happy to hear you're loving your slippers—from the cozy comfort to the cute design and color! Your kind words made our day 💕 Hope they keep your toes happy for a long time! 😸✨
—The Meowhiskers Team 🐾
I get my money back 👍
I get did get the refund after few emails to the seller.
I returned the items in time, I sent the info to seller as it was asked to and I think that I’m not responsible if the carrier fails.
Well I got my money back after all 👍
December 12, 2024
Reply from Meowhiskers
Hi Kari,
Thank you for reaching out regarding your return. We have checked the return tracking details, and it appears that the item has not been delivered to us.
This is the tracking number >JJFI64138000002318062, the tracking link is https://www.posti.fi/en/tracking#/lahetys/JJFI64138000002318062. The latest tracking mile show the items is still in transit and does not delivered back to us. Kindly check with your shipping carrier for any updates. If you have any proof of delivery or additional details, kindly share them with us so we can further investigate the issue.
Our team has proposed a refund for your case, kindly check your email.
We appreciate your cooperation and look forward to resolving this matter as soon as possible.
Best regards,
Lily
Team Meowhiskers
The boots were exactly as described and…
The boots were exactly as described and fit well. Both the quality and the price were very good, and they were delivered right on time. Zero complaints. I would buy from them again.
October 25, 2024
Reply from Meowhiskers
Thank you so much for your kind words! We're thrilled to hear that the boots met your expectations in quality, fit, and timely delivery. It's always our goal to provide excellent products and service. We truly appreciate your support and look forward to serving you again in the future!
Kind Regards,
Team Meowhiskers
Great gift ideas,
I ordered it was a gift for my sister, she loves it and other people who’ve seen it love it also. It’s what she’s been wanting. Thank you greatly. Plus this email isn’t James Baldridge, it’s his wife only. He doesn’t have an email address, I’m the one that ordered item.
August 25, 2024
Reply from Meowhiskers
We are so glad to hear that your sister loves it, and it's wonderful that others appreciate it too! Knowing it was exactly what she wanted makes it even more special. Thank you so much for sharing this lovely feedback!
Kind Regards,
Team Meowhiskers
Shipped fast from overseas to the US
Shipped fast from overseas to the US. We’re in Florida and it arrived on time even though we were in the middle of a hurricane when it was delivered. The item is good quality. Would definitely purchase again from this seller.
September 26, 2024
Unprompted review
Reply from Meowhiskers
Thank you for your kind review! We're glad to hear your order arrived on time. It's great to know you're happy with the quality of the item. We look forward to serving you again in the future!
Kind Regards,
Team Meowhiskers
Great Gift !
The T Shirt was a gift to our new first time home owner and his cat, Lucy..they both loved it !
August 11, 2024
Reply from Meowhiskers
That's wonderful to hear! we are so glad the new homeowner and Lucy loved the gift. It's always nice when a thoughtful gesture is appreciated by both humans and their furry friends!😻
Kind regards,
Team Meowhiskers
Great Service!
My item arrived well within the estimated shipping time, early even!
And the quality is definitely worth the price!
I'm really happy with my purchase and my partner loves seeing me in it so all in all, very well done!
August 3, 2024
Reply from Meowhiskers
Thank you so much for your kind words! We're thrilled to hear that your item arrived early and that you're happy with the quality. It's always great to know when our customers and their loved ones enjoy their purchase. We appreciate your support and look forward to serving you again!❤️
Best regards,
Team Meowhiskers
Never received my package
Its been about 3 months since I put my order in never received updates its been sitting in an area for almost a month and I still haven't received it never buying from here again
May 15, 2024
Reply from Meowhiskers
Hi Benjamin, your order may have lost during transit. We have email you for a reshipment or a refund. We apologize for the inconvenience caused you.
Six weeks later and nothing was ever shipped, email support was useless
Ordered a shirt. Six weeks later, and tracking number still just says "Your package is waiting to be picked up by the carrier" (Processing time was stated to be 1-7 days, not more than 45 days!). After one month, sent email to Meowhiskers support asking about shipping issue: got no response whatsoever from them, absolutely zero communication. A complete waste of time and money. I will speak to my bank regarding the scam charge.
April 11, 2024
Reply from Meowhiskers
Hi Milton, I'm sincerely sorry for the inconvenience you've experienced with your order from Meowhiskers. We understand how frustrating it must be to have such a delay and lack of communication regarding your shipment.
We take full responsibility for this oversight and apologize for falling short of your expectations. Your satisfaction is incredibly important to us, and we're committed to resolving this matter promptly.
Please provide us with your order details, including your order number, and we will investigate the issue with our shipping partner immediately. Additionally, we'll ensure you receive regular updates on the status of your shipment going forward.
If you have any further concerns or questions, please don't hesitate to reach out to us directly. We're here to assist you every step of the way and regain your trust in our service.
Note: After checking with our logistics, the package is lost during shipment. We have resend a new one for you. We apologize for the inconvenience and delay.
Thank you for your patience and understanding.
Warm regards,
Lily
Meowhiskers Customer Support Team
Your merch was very poor made and not…
Your merch was very poor made and not what I ordered and to return I would have had to pay $30.00 just to return an item. Your company is a SCAM so therefore I am out of $60.00 thanks to u and plus my son was so dissapointed
April 10, 2024
Reply from Meowhiskers
We are truly sorry to hear about your disappointing experience. It's understandable to feel frustrated when expectations aren't met, especially when it involves something as special as a gift for your son. Could you please provide us with more details about your order to our support email? We would like to help you resolve this issue and see what options we have for making things right.
Reply from Meowhiskers
Hi Maria, thank you so much for your kind words! We're delighted to hear that our product exceeded your expectations. If you ever need assistance or have any questions, please feel free to reach out. We're here to ensure your satisfaction with our products. Thanks again for your support!
Good dress...
March 30, 2024
Reply from Meowhiskers
Hi Zachary, thank you for the compliment! We're glad you liked the dress. If you have any further feedback or questions, feel free to let us know. We're here to help!"
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