They're an aliexpress dropship scam. Don't waste your time and money on them, just go buy it off aliexpress and skip the middleman
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I bought 4 bags and only 2 were delivered and I was like oh no! I sent them an email and they immediately answered and let me know the other two bags were out of stock and gave me alternatives, which... See more
Company replied
Ordered a shirt. Six weeks later, and tracking number still just says "Your package is waiting to be picked up by the carrier" (Processing time was stated to be 1-7 days, not more than 45 days!). Afte... See more
Company replied
My item arrived well within the estimated shipping time, early even! And the quality is definitely worth the price! I'm really happy with my purchase and my partner loves seeing me in it so all in... See more
Company replied
Company details
Written by the company
Shop Kawaii Cute Fashion Clothing, Bags, Shoes, Gifts, Accessories, Stationery, Plushies, and more.
Contact info
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
- hello@meowhiskers.com
- meowhiskers.com
3.0
Average
37 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Meowhiskers
Hi Ashley, thank you for reaching out to us. As we check the tracking number, the parcel have lost during transit. We offer you a reship or refund of the product. Kindly check your email. We apologize for the delay and inconvenience caused you. Have a great day!
Failed to mention it was child sized
Failed to mention it was child sized. 2 stars solely for quality.
March 16, 2024
Reply from Meowhiskers
Hi Myzja, thank you for your feedback. We apologize for any confusion regarding the size of the item. We strive for transparency in our product descriptions and will take your comment into account to improve our listings. If you have any further concerns, please don't hesitate to reach out to our customer service team. We appreciate your honesty and hope to serve you better in the future.
Good socks
Love design and material, bottom where sock comes together is slightly different than typical socks, but it doesn’t bother me, the top is a little snug (I got above average thighs), they go up around 1/3 of my thigh, they have a slight roll at the top, so might need garters, they also like to roll when taking them off, which I like
March 8, 2024
Reply from Meowhiskers
Hi Michael, thank you for your detailed feedback! We're thrilled to hear that you love the design and material of our socks. Your insights regarding the fit and functionality are incredibly valuable to us. We'll take your comments into consideration as we continue to refine our products. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!
Product was as advertised
Product was as advertised. Very cute. It did take longer than promised to arrive.
March 6, 2024
Reply from Meowhiskers
Hi Virginia, thank you for your feedback! I'm glad to hear that you found the product cute and as advertised. I apologize for the delay in delivery; we're continuously working to improve our shipping times. If you have any further concerns or need assistance, please don't hesitate to reach out.
Large is like a USA size medium, Incase you get a shirt or sweater
My GF loved the clothing I got her. The only thing was that one of the sweaters I ordered was like a crop top for her instead of fully going pass the waist. It fits her but she wanted it to be longer, should've gotten an xl instead of large my mistake. Other than that, she still loved the clothing and good material it's made of.
February 23, 2024
Reply from Meowhiskers
Hi Ivan, we're thrilled to hear that your girlfriend loved the clothing overall! We're sorry about the sizing issue with the sweater, but we're glad to hear it still fits her well. We appreciate your feedback, and we'll definitely take it into account for future improvements. If there's anything else we can assist you with or if you need help with sizing in the future, please don't hesitate to reach out. Thank you for your support!
Great product and arrived earlier than…
Great product and arrived earlier than expected!
January 26, 2024
Reply from Meowhiskers
Hi Trent, we're delighted to hear that you're pleased with our product and that it arrived ahead of schedule! Thank you for taking the time to share your positive experience with us. If you ever need assistance in the future or have any questions, please feel free to reach out. We appreciate your support!
Enhance shipping time.
I've received several positive comments related with the design of the clothing. Maybe the shipping should bee quicker, but definetly worths it.
January 29, 2024
Reply from Meowhiskers
Hi Alvarez, we're thrilled to hear that you've been receiving positive feedback about the design of our clothing! Thank you for sharing your experience with us. We appreciate your feedback regarding the shipping time, and we'll certainly take it into consideration as we strive to improve our services. We're glad to hear that you found our products worth the wait. If you have any further comments or suggestions, please feel free to let us know. Thank you for your support!
Absolute f***ing trash
This is the most poorly made clothing I've ever bought. I don't know what the material is (because the tags on the shirts literally had no info), but it felt cheap and crappy. And despite ordering a large hoodie and medium t shirt (the sizes I buy from every single other brand and have fit well), they both were FAR too small. The hoodie felt 2 sizes too small if not 3. What an absolutely f***ing terriblebrand. If I had known it was Chinese garbage I never would've ordered from the site.
January 27, 2024
Reply from Meowhiskers
Hi, we're genuinely sorry to hear about your disappointing experience with our clothing. Quality and accurate sizing are paramount to us, and it's disheartening to learn that we fell short of your expectations in both regards. We appreciate your candid feedback regarding the material and sizing issues you encountered.
Regarding the labeling, we'll certainly look into why the tags lacked information, as transparency is essential to us. We're dedicated to providing better clarity in our product descriptions moving forward.
Please contact our customer service team for assistance with a refund or exchange. We understand your frustration and hope to have the opportunity to regain your trust in the future.
Reply from Meowhiskers
Hi Marco, thank you so much! We're thrilled that you appreciate the original and humorous design of our product. If you have any other feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our products. Thanks again for your support!
Poor Quality Fabric
Socks were too small but then were shedding fabric right out of the packaging and have been falling apart by themselves since.
January 4, 2024
Reply from Meowhiskers
Hi Maria, we're truly sorry to hear about your experience with our socks. Your feedback is invaluable to us, and we'll investigate this issue immediately to ensure it doesn't happen again. Please reach out to our customer service team for a resolution. We appreciate your patience and the opportunity to make things right.
Beautiful charm
December 20, 2023
Reply from Meowhiskers
Hi Deb, thank you! We're delighted that you find our charm beautiful. If you ever need more charms or have any questions, feel free to reach out. We appreciate your kind words and support!
I ordered pajamas long pants and long…
I ordered pajamas long pants and long sleeve shirt and received shorts and and a short sleeve shirt
December 18, 2023
Reply from Meowhiskers
Hi Kevin, we have reached out to you via email for an exchange for the long pants pajamas but did not receive your response. We apologize the return date is due so we cannot exchange a new one for you. We apologize for the inconvenience caused you due to a mistake from our supplier. Have a great day!
bad quality all around
December 11, 2023
Reply from Meowhiskers
Hi Elise! Thank you for taking time to write us a review.
We apologize that the item couldn't meet your expectations. We have checked the product quality before shipping it out to you.
However, your kind opinion would be much appreciated. We will submit this to the manufacturer for further improvement.
Cheap product, overpriced
Product feels cheap, there are no tags on it, made in China but sold by a company from US. Same product is found on AllieExpress 10 times cheaper.
The size is bigger, adjusted to the European/ US market, but the sole is very narrow. So, they made it longer but not wider. Really strange feeling when wearing these.
Obviously there is the cute factor, the sole is rubber which feels like it will last some time.
Delivery was heavily delayed and communication with the seller to change details of the shipment is tiresome. As in, they do respond, but they don`t have much control over it.
It feels like they Meowhiskers is a third party which is not shipping these. These were shipped directly from China by the factory, dealt by a website located in US, I guess for PR and communication skills.
November 23, 2023
Reply from Meowhiskers
Hi Robert! Thank you for taking time to write us a review.
We apologize that the item couldn't meet your expectations. We have checked the product quality before shipping it out to you.
However, your kind opinion would be much appreciated. We will submit this to the manufacturer for further improvement.
Never received the item
Never received the item. Customer service was not much help. Consider ordering from a different site for your cat/kitten merch.
July 12, 2023
Reply from Meowhiskers
Hi Elizabeth, if you haven't received your items in due time. We will resend a new one for you assuming that your package was lost. We apologize for the inconvenience caused you. Update: Order delivered 21/7/2023
Just right, like it should be
True to size and colours and fast postage given it came from overseas.
May 28, 2023
Reply from Meowhiskers
Hi Lisandre, thank you for the support. We hope you like the shoes!😻
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