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2.2
11 reviews
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Charged £45 for a charger that didn't work and will now take 7/30 days to get my money back .and to rub salt into my wounds operator on the phone could do nothing to help apart from saying try it again only to lose another £45 this is daylight robbery let alone your still in urgent need of power .so much for buying electric
I called the 24/7 support number yesterday at 16:30 to report that my charging batch was not working. I gave you all the details. I use this charger every day. The support guy told me that he can't do anything and that I have to call back tomorrow at 8am.
What kind of support is that when you have a problem??? I called you again this morning because I'm not working yet and your colleague told me that the entire customer support department is in training until 13:00. Is this a joke???
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