Mercedes-Benz Financial Services UK Reviews 

We were looked after so well and treated like valued customers should be. Everyone is so friendly, polite and considerate to your needs. The whole process of buying a new car was seamless and stress free, with everything being explained in a detailed and understandable way. The quality of the product goes without saying 👌

A very easy process from start to finish, the staff at mercedes ayr were helpful and always available, customer service was excellent

Excellent service, excellent sales manager Joseph Lewis-Phillips and an excellent brand

The way the sales executive Ryan the handed the deal from start to finish was the best a customer could expect

Very happy with all aspects of MB financial service. Very professional and helpful

Mercedes at Brooklands were a pleasure to deal with, start to finish. Great deal offered and totally professional. A special mention for Joe Lopez - an absolute delight to deal with.

Hannah made the sales process extremely smooth and was fantastic from start to finish highly recommend dealing with the staff at Mercedes Chichester along with reception and other staff. Always a pleasure visiting the premise everyone is very friendly. 10/10 as always. Got a new car good value and drove away very happy! Thank you. Sean

Excellent customer service, staff very friendly especially Kerrie. From start to finish she gave top quality service. Kerry was very attentive and catered to my needs.

I recently purchased my new Mercedes GLC and I couldn’t be happier with the experience.

A huge thank you to Nigel, who was absolutely fantastic from start to finish. He was professional, friendly, patient and extremely helpful throughout the whole process. Nothing felt rushed or pressured, and he made sure everything was explained clearly and that the purchase and part exchange of my previous Mercedes went smoothly.

Nigel kept me updated throughout and made collecting my beautiful new GLC a really special experience. It’s customer service like this that makes you want to stay with Mercedes.

I absolutely love my new car and would happily recommend Nigel to anyone looking to purchase a Mercedes.

Thank you again, Nigel, for looking after me so well! ⭐⭐⭐⭐⭐

Just had a brand new Mercedes CLE cabriolet from Mercedes Chesterfield.
They warned me that the made to order process can be frustrating as communication from the factory can be patchy at best. And it was true!!!!
The branch were very good and as the delivery of the car ended up being the beginning of August they held the car until September so I could have the new registration.
I did get the exact car that I wanted with the interior and roof colour I wanted which made it a special car.
There was also a deal on free servicing, so by the time we’d done I got exactly the car I wanted brand new at a very competitive price with free servicing at a price that was very close to the price second hand ones are fetching. Worth the wait!
I dealt with Sophie Ross who was exceptionally efficient and friendly, as was Julia the business manager.

Charles is a fantastic salesman and Megan/Ryan are very helpful regarding finance. We had a perfect experience buying our new car.

I had a great experience at Mercedes-Benz West London and wanted to give a special thank you to Raj and Fisnik for all their help.

They were both friendly, professional and genuinely helpful from start to finish. They took the time to help me choose the right car and made the whole experience easy and enjoyable, without ever making me feel rushed or pressured.

They were also extremely helpful with all the paperwork and explained everything clearly, which made the entire process smooth and stress-free. The level of customer service I received was excellent.

A big thank you to Raj and Fisnik for going above and beyond and making the experience of getting my new car such a positive one. I really appreciate all your help and would definitely recommend you both to anyone visiting Mercedes-Benz West London.

Excellent service and a very happy customer!

We have dealt with the same salesman for a number of years and cannot fault him.

Easy and pleasant experience

Really positive experience.
Jeremy and James were both very helpful. I had their full attention and information about my new car was given clearly.
The show room looked clean, bright and tidy.
The handover was in a more private area which was more relaxing.
The cover and ribbon are a sweet touch.

Extremely helpful and friendly service from start to finish.
Would highly recommend Robbie at Mercedes Benz Glasgow.

I would like to take a moment to share my appreciation for the outstanding service I received at Mercedes-Benz of Colindale.

From the moment I walked into the showroom, I was made to feel genuinely welcomed and valued. Niaz, the salesperson who assisted me, provided an exceptional level of customer service. He was professional, knowledgeable, patient and incredibly attentive throughout the entire experience. He took the time to understand what I was looking for and made the whole process feel relaxed, straightforward and enjoyable, rather than simply feeling like a sales experience.

I would also like to personally thank the manager for being so warm, welcoming and approachable. His professionalism and genuine hospitality really stood out and made a lasting impression.

It is refreshing to experience such a high level of service, where the team genuinely cares about the customer and goes the extra mile to make you feel valued.

A special thank you to Niaz and the management team at Mercedes-Benz of Colindale. You have set a fantastic example of what exceptional customer service should look like. I would have no hesitation in recommending the dealership to friends, family and anyone looking for a truly first-class Mercedes-Benz experience.

Thank you once again for making my visit such a memorable one.

Very easy to assess, consider and decide on the most appropriate approach for my needs and life stage. Supported by the local dealer and team throughout the process.

Very easy process when applying and received the decision quickly too.