Merchant Maverick Reviews 71

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Merchant Maverick has been a blessing to my business by offering the opportunity to apply for grant funding for small businesses. I’m a single mom who closed the doors to my salon business of 10 years... See more

Company replied

Rated 5 out of 5 stars

Thorough and decent. A google search found Jason Vissers' writing on credit/debit card transactions for me. Pleased to find such thorough work saw me check out further. I find Merchant Maverick's edit... See more

Rated 5 out of 5 stars

Merchant Maverick has been a gold mine of clear and unbiased information regarding the labyrinth of credit cards and how they work.While we have been in business for many years we only recently decide... See more

Company replied

Rated 2 out of 5 stars

merchant maverick.com review of PayPal gives it 4 stars, yet almost every comment is 1 star. Two major issues are not addressed. 1-PayPal is not regulated by the government as a bank or credit card c... See more

Company replied

Company details

  1. Review Site
  2. Media Company

Written by the company

Merchant Maverick makes small business easy for business owners, no matter their experience level. Offering in-depth reviews and expert business advice, Merchant Maverick guides entrepreneurs to the best products and software solutions available. Since its inception in 2009, Merchant Maverick has empowered over 1 million businesses to thrive through its blog and YouTube channel.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

71 reviews

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1-star

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Rated 5 out of 5 stars

LOVE THIS CARD

LOVE THIS CARD! CASHBACK

November 16, 2021
Unprompted review
Merchant Maverick logo

Reply from Merchant Maverick

Hi T! Thank you so much for taking the time to leave us a Trustpilot review. Perhaps one of our credit card reviews helped you find a great cash back card for your small business? We’d love to know more!

And we hope you continue to find our content helpful in making big decisions for your small business. Thanks again!!

Rated 5 out of 5 stars

Great experience and wonderful staff

Great experience and wonderful staff, very satisfied with the outcome

November 16, 2021
Unprompted review
Merchant Maverick logo

Reply from Merchant Maverick

Hi Tamica,

Thank you so much for the kind feedback. We'd love to know more about your experience!

Rated 5 out of 5 stars

I came to know about Lendio from…

I came to know about Lendio from Merchant Maverick which helped me in applying for my PPP 2nd round back in May 2021 . Everything went well with Lendio & I finally received my PPP loan in June 2021. Thanks Merchant Maverick for showing me the way to success. When I needed it most I got it from you guys .

November 16, 2021
Unprompted review
Merchant Maverick logo

Reply from Merchant Maverick

Chandan, that is the BEST news!! Thank you so much for sharing -- And congratulations on getting your funding too!

Rated 4 out of 5 stars

Trusted

Trusted. Consistent. Regular contact & updates.

November 16, 2021
Unprompted review
Merchant Maverick logo

Reply from Merchant Maverick

We really appreciate hearing this Jeffrey. Thank you so much for taking the time to share your feedback!

Rated 5 out of 5 stars

Merchant Maberick does good bussiness

I like this company because they explane every thing that is going on with your sba. I also like the honesty and they treat you fair. Thanks for your sopport.

June 26, 2021
Unprompted review
Merchant Maverick logo

Reply from Merchant Maverick

Thank you so much for sharing your kind feedback Heriberto!!

Rated 5 out of 5 stars

Amazing resource for this industry, it's my go-to site!

Awesome site. Thought they sold out for a second due to sudden lack of merchant reviews but they looked into it as you'll see below and now it's back to 100% again. It was just a bad piece of coding in their site. Whew... Thought my amazing and only main resource for this industry was ruined but they fixed it right up. Thanks again guys!! You're the best!!

May 7, 2021
Unprompted review
Merchant Maverick logo

Reply from Merchant Maverick

Thanks so much Joshua!!

Update #2-- 5/14/2021: Okay, the bug has been fixed! We had some old code in there that had created all sorts of errors across multiple categories, but it has been fully deactivated and we should be back to our normal 100+ processor reviews. Thanks again for bringing this to our attention!

Update #1--5/14/2021: Hi Joshua, you are right! We just tested that link incognito and it displays exactly as you describe, which is definitely not how it should display. It's some kind of bug. We've reported it to our web development team and will update here once it's fixed. Thank you for catching and reporting it!


Hi Joshua,

We definitely appreciate your loyalty to us over the years, and we can assure you that we are still the same honest, dependable, and transparent small business resource that you've relied on in the past.

Would you mind linking to the page that you are referring to on our site that leads you to believe that we only feature 8 merchant account processors? That is certainly not the case. We actually have 110 different credit card processor reviews on our website which you can find here:

https://www.merchantmaverick.com/review-category/merchant-accounts/

All the high-value information that you've relied on in the past is still very much available at no charge--ever. We don't pay processors (never have and never will). That's just not part of our vision here. So, if you've found a page that gives the impression that we've whittled down our reviews to just a handful, we would love the opportunity to take a look at it so that we can correct it!

Thank you so much for taking the time to bring this to our attention (and hopefully point us to the error)! We truly hope you'll continue to find value in our small business content. Best wishes!

https://www.merchantmaverick.com/about/

Rated 5 out of 5 stars

Thank you for reaching out to keep us…

Thank you for reaching out to keep us inform, I am very excited to know who the winners will be and will congratulate everyone in advance. Thank you for giving us this opportunity to take advantage of such a huge life changing experience. Thank you for caring.

April 7, 2021
Unprompted review
Merchant Maverick logo

Reply from Merchant Maverick

Jacqueline, this was an unforgettable experience for our grants team. Thank you so much for your participation and gratitude!

Rated 5 out of 5 stars

Good articles, responsive to feedback

They have some good articles, but also seriously contribute to inbox clutter. I filter the newsletter and have it marked as read, then go back through when I have time to read.

EDIT: Based on the updated reply from Merchant Maverick, I've adjusted the stars accordingly. You guys rock, thank you!!!

March 29, 2021
Unprompted review
Merchant Maverick logo

Reply from Merchant Maverick

Update 03/30/2021:
Hi again Mara,
As promised, we discussed your feedback and as a direct result, we've successfully added weekly, bi-weekly, & monthly frequency options! If you click the update preferences link, you can select the frequency that you prefer. Thank you again for voicing your concerns to give us the opportunity to improve.

Original reply 03/29/2021:
Hi Mara,

Thank you for the constructive feedback. If you ever want to update your email preferences you can always find a link at the bottom of every email, or you can even reply to the email and let us know--we can update for you as well! Currently we send a general weekly newsletter, as well as options to subscribe to several industry-specific newsletters and promotional offers. We don't yet have a frequency option, but hope to have that functionality in the future.

Our team will absolutely consider your feedback and discuss. Thanks again!

Rated 2 out of 5 stars

limited companies reviewed

Merchant maverick only reviews a few merchant services companies and leaves out the rest. It seems like they only recommend the ones that advertise with them. To be a truly transparent company they need to expand their horizons.

March 29, 2021
Unprompted review
Merchant Maverick logo

Reply from Merchant Maverick

Hi Lee, 

Thank you for your candor. The truth is that we've reviewed somewhere around 500 different credit card processors over the years, and there are hundreds, if not thousands more. When our company first started, we utilized search engines to determine who the most popular processors were, and we reviewed each of them, one by one, from the top down. But at some point we had to set a limit so that our editorial team could keep them all up-to-date with the latest features, pricing, etc. Like every small business, we are limited by the stretch of our resources, and we don't ever want to compromise the quality and depth of our content, for quantity. The initial decision to review a company is based on its search popularity and reputation. You've probably heard the saying "energy flows where the attention goes" and that is true for us. We focus our attention on the processors that our readers are most interested in, meaning the reviews that get the most traffic on our website are our priority. It's completely reader driven. Currently we have over 100 of our most widely used merchant account reviews published on our site. https://www.merchantmaverick.com/review-category/merchant-accounts/

In terms of paid partnerships--We only partner with companies that have a star-rating of 4 or above. Partnerships are created only after the company has been independently reviewed by our editorial team, and must have received a rating of 4 or above for talks to even commence.
We un-partner with vendors if their star-rating drops below that threshold. Our post, "How This Site Makes Money" explains all this in much more detail. https://www.merchantmaverick.com/merchant-maverick-money/

With all that said, we are always listening, and accepting review requests, so if there is a particular CCP (or even several) that you believe our readers should know about please let us know! We'd love to hear any suggestions you have. https://www.merchantmaverick.com/about/contact/

Thanks again Lee. We appreciate your time immensely, and if you'd like any additional info, please feel free to reach out.

Rated 5 out of 5 stars

This is my first time applying for any…

This is my first time applying for any type of grant and it was very straight forward. Not to overwhelming and very easy to navigate. To receive an email to remind you of the announcement date is a wonderful gesture. Especially for those of us that are juggling an wearing many hats.

March 5, 2021
Unprompted review
Merchant Maverick logo

Reply from Merchant Maverick

Thank you so much for the feedback on the grant application process. We are thrilled that you found the process to be clear and easy to navigate. (This was a first for us too!)

Rated 5 out of 5 stars

Merchant Maverick has provided a great…

Merchant Maverick has provided a great experience. I appreciate the updates regarding the grant and offering resources to all applicants.

March 5, 2021
Unprompted review
Merchant Maverick logo

Reply from Merchant Maverick

Thank you Cassandra; we appreciate your time and this wonderful review. Best wishes!

Rated 5 out of 5 stars

Great communication

Great communication via email to keep everyone in the loop of what’s going on!

March 5, 2021
Unprompted review
Merchant Maverick logo

Reply from Merchant Maverick

Thanks Kerrie! We appreciate your feedback very much.

Rated 5 out of 5 stars

Merchant Maverick has been a blessing…

Merchant Maverick has been a blessing to my business by offering the opportunity to apply for grant funding for small businesses. I’m a single mom who closed the doors to my salon business of 10 years due to the financial crisis caused by COVID-19. When everyone else closed the door for even a chance to help someone like me, Merchant Maverick opened one. I don’t know what the future holds, but because they have provided an opportunity of hope, no matter what it takes I will push through.

March 4, 2021
Unprompted review
Merchant Maverick logo

Reply from Merchant Maverick

We believe that too. This process has been deeply inspiring for all of us as well. Thank you for this thoughtful review. We are rooting for you!

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