Meribel Chalet & Apartment Rentals Reviews 

225
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great company to deal with. Excellent property i Mottaret, accurately described. Sales team could not have done enough to help. I would definitely use again. Thoroughly trustworthy! Jonny

Rated 5 out of 5 stars

Fantastic stay in Meribel. Definitely recommend booking through this company. Communication was very quick and informative. The chalet (Chalet Martin - Le Raffort) was exactly as described and had... See more

Rated 4 out of 5 stars

Have rented an apartment in Meribel from this company twice now. First time was absolutely perfect. Second time was close, but fell short because the bed linens and towels were quite worn and stained... See more

Company replied

Rated 5 out of 5 stars

Méribel Chalet & Apartment Rentals we’re so helpful and accommodating when we were booking our holiday. We stayed in the Meri-suites which were absolutely stunning. Everything brand new and in emmacul... See more

Company replied

Company details

  1. Vacation Rental
  2. Ski Holidays

Information provided by various external sources

Ski accommodation specialists based in the Three Valleys. We have a wide range of properties to suit all budgets and tastes meaning we have something for everyone. We give you honest advice, so you can choose the best rental property for your holiday.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(225)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a great holiday

What a great holiday! The chalet was lovely, really quaint but well equipped, just round the corner from an excellent restaurant bar and convenient for both the 10 minute free bus service to Meribel and the free gondola. We met the Meribel Chalet and Apartment Rentals team who were extremely helpful with arranging transfers, ski passes and ski hire as well as recommending places to eat and apres-ski. Highly recommended.

February 3, 2019
Unprompted review
Meribel Chalet & Apartment Rentals logo

Reply from Meribel Chalet & Apartment Rentals

Hi Tom,

Thank you very much for your nice feedback, we are delighted you had a nice time in Chalet Symphonie and enjoyed apres at LDV. We look forward to welcoming you back to the Three Valleys in the near future.

Many thanks,
Chalets and Apartments team

Rated 5 out of 5 stars

Home from home

Home from home. Accommodation was everything we hoped for and more. Will be using them again.

February 1, 2019
Unprompted review
Meribel Chalet & Apartment Rentals logo

Reply from Meribel Chalet & Apartment Rentals

Hi Nicky,

Thank you very much for your nice feedback we are delighted that you liked Apartment Proveres, we look forward to welcoming you back to the Three Valleys in the near future.

Many thanks,
Chalets and Apartments team

Rated 5 out of 5 stars

Excellent Team

This was our second year we booked our accommodation through Méribel Chalet & Apartment Rentals and we cannot fault the service these guys provide.
The team were attentive from the moment we booked our accommodation ensuring we had everything we needed to make our stay as enjoyable as it was. We stayed at the MeriSuite I property.
Thanks to Sophie, Emily and Callum for helping us to make our ski trip a memorable one!

January 31, 2019
Unprompted review
Meribel Chalet & Apartment Rentals logo

Reply from Meribel Chalet & Apartment Rentals

Hi Kyle,

Thank you very much for your nice feedback, we look forward to welcoming you back to Meribel on 23rd February.

Many thanks,
Chalets and Apartments team

Rated 5 out of 5 stars

Great company, hassle free and a great holiday had by all!

Fantastic holiday with a hassle free company, swift communication and made it a great break! Will be booking again !

January 27, 2019
Unprompted review
Meribel Chalet & Apartment Rentals logo

Reply from Meribel Chalet & Apartment Rentals

Hi Jane,

Thank you very much for your nice feedback, we look forward to welcoming you back to the Three Valleys in the near future.

Many thanks,
Chalets and Apartments team

Rated 5 out of 5 stars

Great apartment with superb location at…

Great apartment with superb location at the side of the slope.

January 27, 2019
Unprompted review
Meribel Chalet & Apartment Rentals logo

Reply from Meribel Chalet & Apartment Rentals

Hi David,

Thank you very much for your nice feedback, we look forward to welcoming you back to the Three Valleys in the near future.

Many thanks,
Chalets and Apartments team

Rated 5 out of 5 stars

Very professional service

Very professional service, helpful answers to questions, clear directions and instructions and prompt return of deposit. We'll be back next year.

January 26, 2019
Unprompted review
Meribel Chalet & Apartment Rentals logo

Reply from Meribel Chalet & Apartment Rentals

Hi Charles,

Thank you very much for your nice feedback, we look forward to welcoming you back to the Three Valleys in the near future.

Many thanks,
Chalets and Apartments team

Rated 4 out of 5 stars

Nice, but with room for improvement

We had a lovely holiday, however a few things could have been better. First of all, the agency could have been more proactive ahead of time to provide us with the detailed information for the apartment, secondly the information did then not have the detail about the parking so had to follow up again. However it was nice that we got vouchers for free drinks and discount on lunch, though we could not use these as it was in another village. The apartment itself was nice, but without any ceiling lights so very dark in the evening. Also, it is only heated with electrical wall heaters that make it very warm if on... we could not get the temperature right.

January 26, 2019
Unprompted review
Meribel Chalet & Apartment Rentals logo

Reply from Meribel Chalet & Apartment Rentals

Dear client,

Thank you for your feedback we really appreciate it and have taken your comments on board.

We can't send our pre arrival information any further in advance for security purposes and as it was a newly listed property we sorry for the delayed information regarding the parking.

You can access the restaurant where the drinks vouchers are valid by skis or on bus. Going forward we will provide instructions on how to access it to make it clearer for our clients, thank you for bringing this to our attention.

We will pass the feedback regarding the lighting and heaters on to the owner.

Many thanks,
Chalets and Apartments team

Rated 5 out of 5 stars

Fab location

Fab location, accommodation and great staff to assist with queries.

January 26, 2019
Unprompted review
Meribel Chalet & Apartment Rentals logo

Reply from Meribel Chalet & Apartment Rentals

Hi Libby,

Thank you very much for your nice feedback, we look forward to welcoming you back to the Three Valleys in March.

Many thanks,
Chalets and Apartments team

Rated 5 out of 5 stars

Excellent Service, Very high standard accommodation

This is the second time we have used Meribel Chalet & Apartment Rentals. Again, excellent service. Always respond to any questions, and my initial enquiries promote. The accommodate has been to a very high standard on both occasions, clean and very well equipped. Les Colleys was exceptionally well equipped, with the added bonus of a few essentials on arrival. We used the bakery delivery service which was great. Would highly recommend this company. We will definitely be using them again, next year.

January 26, 2019
Unprompted review
Meribel Chalet & Apartment Rentals logo

Reply from Meribel Chalet & Apartment Rentals

Hi Deborah,

Thank you very much for your nice feedback and continued custom, we look forward to welcoming you back to the Three Valleys in the near future.

Many thanks,
Chalets and Apartments team

Rated 5 out of 5 stars

Excelent service!!!

January 26, 2019
Unprompted review
Meribel Chalet & Apartment Rentals logo

Reply from Meribel Chalet & Apartment Rentals

Hi Catalina,

Thank you very much for your nice feedback, we look forward to welcoming you back to the Three Valleys in the near future.

Many thanks,
Chalets and Apartments team

Rated 5 out of 5 stars

Really fantastic service

Really fantastic service. Highly recommended!

January 26, 2019
Unprompted review
Meribel Chalet & Apartment Rentals logo

Reply from Meribel Chalet & Apartment Rentals

Hi Rosamund,

Thank you very much for your nice feedback and continued custom, we look forward to welcoming you back to the Three Valleys in the near future.

Many thanks,
Chalets and Apartments team

Rated 1 out of 5 stars

Failed service and dusty apartment

Apartment was a bit dusty. Vacuum cleaner smelled so bad that I could not use it.Shower walls dirty. Apartment lockers were full of stuff and messy. Shower flooded on the floor. Internet stopped working and it took seven days to fix it. All attempts to fix internet was delayed 1 to 3 hours from agreed, so I did never had possibility to look at the problem together with service manager or Meribel Chalet & Apartment Rentals employees (expect after seven days complaint and waiting). Finally I got only 20€ compensation while I had a lot of inconveniences and paid 40€ for open internet services.

January 26, 2019
Unprompted review
Meribel Chalet & Apartment Rentals logo

Reply from Meribel Chalet & Apartment Rentals

Hi Jari,

Many thanks for your feedback, sorry about the issues that you encountered. As soon as you reported the issue with the wifi we tried to resolve this, we had two people go up to the property whose devices connected immediately. As per your text we were all unsure where the issue lay with your devices however when a third team member went up there when it was reported a week later we were luckily able to get your devices connected.

As for the other cleaning issues, these were not reported so we therefore had no opportunity to resolve them.

We are sorry for these inconveniences and will pass the feedback on to the owners and cleaners of this property.

Thanks,
Chalet and Apartments team

Rated 5 out of 5 stars

The experience was great

The experience was great, the chalet was exactly as we expected, clean, tidy and I would also say cheap for a week including new year. Also the staff of the agency dealing with our request has always promptly replied to all our questions.

January 26, 2019
Unprompted review
Meribel Chalet & Apartment Rentals logo

Reply from Meribel Chalet & Apartment Rentals

Hi Carlo,

Thank you very much for your nice feedback, we look forward to welcoming you back to the Three Valleys in the near future.

Many thanks,
Chalets and Apartments team

Rated 4 out of 5 stars

Great place to stay

Great place to stay, easy company to deal with

Found Meribel Chalet and Apartment rentals by chance. They were always very helpful and easy to deal with. Joining instructions were clear and detailed. Deposit was returned very quickly after the holiday.

We stayed at Le Trappeur apartment, which was great - a generous size for French mountain accommodation, with a nice living/dining area and a log fire. Small shower but with plenty of hot water. It had everything we needed. It was very close to the Tsaretta (bar and restaurant) and just a couple of minutes to the excellent village shop. The only slight drawback was the lack of assigned parking but even in the half term week, we managed to find parking spaces nearby every day.

March 4, 2018
Unprompted review
Rated 3 out of 5 stars

Enjoyed our Stay- Would have been Super Great if:

Location worked perfectly, walked to lift, easy walk. The apt was clean and tidy. The the door lock was not working right and initially took us 5-10 min to jiggle the key just right to open the door. Never worked right through the entire trip. Very frustrating. Something that should be fixed immediately. We called and was advised to just go slow with the key and wiggle/turn it gently. Great Wifi connectivity. No dvd player or way to hook computer to TV for streaming. Kitchen was a good size, refig. and stove worked well. Limited cooking utensils and dull knives. We would consider staying there again if the fixed the lock and addressed the DVD/TV and kitchen utensil shortage. Meribel Chalet and Apt was very professional and efficient in working with me in planning this trip, if it we not for the issues above they would get 4 stars. r

March 1, 2018
Unprompted review
Rated 5 out of 5 stars

Great apartment

Great apartment, on the slopes, all amenities. Great communication from the company. Had a fab holiday would book again!

February 28, 2018
Unprompted review
Rated 5 out of 5 stars

Perfect ski holiday

We had a fabulous time at apartment Perdix in Meribel Mottaret. The apartment was beautifully decorated, had all the luxuries (thick towels, lovely bedding, coffee machine) and lovely welcoming gifts for the children and adults. Easy access to the ski run outside the apartment complex, and very convenient supermarket downstairs. Sophie our contact was super helpful and can arrange ski passes, ski hire etc.

February 27, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look