Mersey Rod - Drain Unblocking, Surveying and Repairs Reviews 

Becky was very pleasant and easy to talk to, she arranged the survey very quickly. On the day the engineer, Andy, rang me to let me know when he was on his way which was within the agreed time frame. He was very efficient on site, showed on screen and clearly explained the defects to assist with a decision regarding a house purchase. The report was sent to me 4 working days later together with a quote for repairs. A very professional service.

I had a same day repair with a next day camera diagnosis .The guys were quick and professional.
All prices were agreed upfront.
Andy even obliged me with different options.

This service is absolutely amazing, I cant thank them enough, I honestly mean that sincerly.

They came out late Thursday after an emergency call then came back again early morning, Justin kept me completely informed on when he was calling and rang me to tell me how long he would be, he constantly gave me the updates of his progress which is stress relieving.

He was polite curtious, professional and do not rip you off.

He found it was a blockage from seemingly a joint neighbours drains and informed me I needed to contact united utilities to check the main drains.
He is also sending me a report to contact the united utilities to enable them to come out and check the drains.
They charge £220 and if they cant fix it they only keep £30!

Nothing appears to much trouble which helps alleviate with the stress of the situation.
I dont think they would not fix it because they are so thorough and not fazed by the situation.

What an amazing service, I have already told everyone how amazing this company is.

Thank you Becky and especially Justin.

Eileen A

Really prompt response and has sorted the problem with our drain.

Very efficient company. They turned up at the exact time they quoted and the guy was so helpful would highly recommend this company

Fast and efficient

Arrived within an hour of my phone call. Drain cleared immediately. Excellent service. Would definitely recommend.

The operative, Justin, arrived within the given time slot. He was pleasant and worked efficiently to clear the drain. He ran a camera check and gave me his opinion what had caused the back-up/blockage which should enable me to prevent further occurrences. Once finished he cleaned the working area. Overall a highly satisfactory service. Thank you.

From phone call to completion in under 2 hours. Superb service and the 2 guys who attended were professional and friendly.

Quick, efficient, clean, clear pricing - highly recommend

I have found this company to be professional and efficient. The engineers have been extremely helpful on both occasions I have had them out.

Quick service, friendly and Dave explained the process as he was working. I would highly recommend :)

The man that came was very polite and helpful with hints and tips of what to do that will hopefully not happen again. He even cleaned up after himself even though the drain that was blocked was outside. Becky was very polite and friendly on the phone. Thank you Mersey Rod, you do a wonderful job.

excellent next day service having booked an appointment on line - could not fault the engineer who attended my house and fixed both problems within 30 minutes. HE was knowledgeable and very professional - 100% would use them again!

Very quick and efficient, great customer service

During building work, we found that drain in our garden was blocked which was impacting our downstairs toilet. I was recommended Mersey Rod by a neighbour and I’m so glad I followed their advice. I filled in the online form at approx 6.30am and by 8.30am they had contacted me to organise someone to come the same day. The engineer arrived around 11am and sorted the problem really quickly, and even investigated further for us to see if there were going to be any recurring issues. They were respectful of our property and the ongoing building work, offered advice going forward and resolved our issue effectively. Really happy and would recommend them in a heartbeat!

Can't fault your service in any way. The engineer communicated perfectly prior to arriving and carried out the job quickly and efficiently. He also gave some really helpful aftercare advice.

Responded the same day. Excellent, efficient and professional service. No hesitation in recommending this company.

On contacting Mersey Rod I was given a ( same day) estimated time of arrival and a price . The engineer arrived well within the E.T.A and unblocked the drain quickly and effectively and with no mess, at the agreed price. I would recommend this company to anyone with a blocked drain!

In response to our drain blockage, Mersey Rod agreed a time and date we requested and attended promptly. After our guidance, the engineer fully understood the situation, resolved the blockage and cleaned up. Further root work was agreed.