Mersey Stoves Reviews 40

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Alan and George were absolutely spot on, friendly, efficient and cleaned up well afterwards. Stove hasn’t been off for a single day since having it installed, we love it! Paddy was fantastic with his... See more

Rated 5 out of 5 stars

Fantastic service and cheap. Being an online shop you get a bit weary but the price was good so I gave them a go. Paddy was very helpful, right through the process offering advice. Workers were brilli... See more

Rated 4 out of 5 stars

Patrick was very professional in his dealings with me. Emails were replied to promptly and questions answered fully. The guys who did the work turned up on time and carried out the installation as... See more

Rated 5 out of 5 stars

Mersey staff are all professional, efficient and effective. This is my first time to install a multifuel stove, the team arrived early put-up the protectors to avoid my house dusty. Opened the... See more

Company details

  1. Fireplace Store

Written by the company

As a trusted provider and installer of high-quality stoves across the North West and North Wales, we offer a premium end-to-end service at market-leading prices.


Contact info

4.8

Excellent

TrustScore 5 out of 5

40 reviews

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Rated 5 out of 5 stars

5 star rating

So easy to choose stove fire surround etc then booked and installed by a great team of guys 5 star service

January 14, 2023
Rated 5 out of 5 stars

Multifuel stove

Had our mulitifuel stove fireplace fitted by Mersey Stoves y/day, what a great team, worked so hard all day, from going on the roof in bad winds, knocking out all the chimney breast, the making it all look lovely again with lovely stone hearth, fitting fire, finishing off with a lovely dark oak beam with lights, really nice, all mess removed, all done in a day, would deffo recommend this company, thank you very much, lovely job x

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

100% recommend

These guys were great all the way from quote to fitting, really helpful and responsive to any questions and queries we had.They turned up when they said they would and provided a top quality service.The fitters were really nice,polite, professional and above all they left the place spotless after the work was done.
Would definitely recommend.

November 25, 2022
Rated 5 out of 5 stars

Great job lads 👍👍👍

A fantastic service from these guys from start to finish.
Paddy was in contact with us giving us updates throughout the process and was always just a message or a quick call away if we had any questions.
The guys that came to do the fitting were great,really friendly and professional.The place was left spotless by them after the job had been finished.
We were really pleased by the end result and wouldn't hesitate to recommend this company to anyone thinking of getting a stove fitted
Looking forward to our first fire this evening 🔥🔥🔥🔥
Charlie (Runcorn)

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service!

We used Mersey Stoves for our fire installation purely on the back of the reviews we had seen! We have been delighted with them. Being able to speak to them through Facebook to arrange site visits and then being able to order online made it much easier for our busy working schedules to get everything booked in. The team who fitted the stove were clean, tidy and knowledgeable. Overall impressed, and have no hesitation recommending them to anyone looking to install a fire in their home.

November 7, 2022
Rated 5 out of 5 stars

WE HAD A 5KW LOG BURNER FITTED

WE HAD A 5KW LOG BURNER FITTED. IT LOOKS AND WORKS FANTASTIC.
THE TEAM WHERE ON-TIME,CLEAN&
& TIDY, EFFICIENT AND VERY POLITE.
THEY TALKED US THROUGH THE WHOLE PROCESS AND ANSWERED ANY QUESTIONS WE HAD.
HIGHLY RECOMMEND THIS COMPANY

September 7, 2022
Rated 5 out of 5 stars

professional, effective and efficient

Mersey staff are all professional, efficient and effective.
This is my first time to install a multifuel stove, the team arrived early put-up the protectors to avoid my house dusty.
Opened the chimney very fast, great setup and explained every step clearly.
Gave out suitable suggestion for my case and final clean up is brilliant.
Definitely will introduce Mersey Stoves to friends.

P.S. the team are friendly to kids too.
It's a "Santa friendly stove" for kid 🤣🤣

September 10, 2022
Rated 4 out of 5 stars

weekend installation

Patrick was very professional in his dealings with me. Emails were replied to promptly and questions answered fully.

The guys who did the work turned up on time and carried out the installation as was planned to a very
good standard

August 15, 2022
Unprompted review

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