I can’t recommend Messina Cleaning highly enough! They have been incredibly kind, helpful and thoroughly professional throughout. They managed to sort out my father’s medical disclosure within just tw... See more
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I had an appointment with Dra Camila and, despite being 10min late the staff was incredible welcoming. Dra Camila is an awesome professional, she listened to me with her full attention giving me the t... See more
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Although I came to see Dr. Caroline for a different purpose, she explained clearly and confidently that what I was looking for wouldn't be right for me. So she suggested something completely different... See more
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I would like to thanks Messina Clinic…Dr Edward Gonzalez-Gomez GP and Dr Priscilla Sodre gyneacologits they are really good professionals. I had a really good experience with dr Priscilla Sodré, re... See more
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Company details
Written by the company
Brazilian and Sul-American private doctors in Central London.
Contact info
Pinnacle House 23-26 St Dunstan's Hill , EC3R 8HN, London, United Kingdom
- 02073722497
- info@messinaclinic.co.uk
- messinaclinic.co.uk
Very good services
Very good services, professional doctors that care about their patients.
December 3, 2024
Reply from Messina Clinic
Hi Juliano! Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you had a great experience with our team. Our doctors are dedicated to providing professional care and ensuring every patient feels valued.
We look forward to serving you again in the future!
Big thank you from Messina Clinic Team!
It was good!
November 23, 2024
Reply from Messina Clinic
Thank you Roseli. Messina clinic team are very pleased to know that you are satisfied with the care you received from us.
All the best from Messina Clinic team.
quick service from doctors and staff.
November 11, 2024
Reply from Messina Clinic
Hi Ana Paula! Thank you so much for the 5-star review! We're thrilled to hear that you had a positive experience with our team. Providing quick and efficient service is always our priority, and it's great to know we met your expectations. We appreciate your feedback and look forward to serving you again in the future!
Messina Clinic Team
Reply from Messina Clinic
Hi Celso !! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Messina Clinic once again. We look forward to see you in the future!
From the moment I arrived until I left
From the moment I arrived until I left, I was treated very well. Dr. Carol is very friendly and competent. She explains everything in great detail. The receptionists and nurses are also great. The energy of this group is great. Congratulations.
October 26, 2024
Reply from Messina Clinic
Hi Rosa Maria, Thank you so much for your kind words and wonderful review! We're thrilled to hear that you felt so well taken care of from start to finish. Dr. Carol and our entire team truly strive to create a warm, welcoming environment, and it means a lot to us that you noticed. We'll be sure to share your compliments with our receptionists and nurses, who work hard to make each visit a positive experience. Thanks again for your feedback—it’s a pleasure to have you as part of our patient family!
Very friendly and helpful
Very friendly and helpful. The doctor really listened what the patient is saying. This is very important for me.
September 12, 2024
Reply from Messina Clinic
Hi Priscila! Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience and felt truly listened to during your visit. Patient care and understanding are our top priorities, and we're glad it made a difference for you. We look forward to continuing to provide you with the best care possible!
Reply from Messina Clinic
Hi Lays, thank you so much for your kind words! We're thrilled to hear that you consistently enjoy our service. Your continued trust and support mean the world to us, and we look forward to serving you again soon! 😊
Reply from Messina Clinic
Dear Renata, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with both our dermatologist and gynecologist. Our team is dedicated to providing the best care possible, and we're grateful for your feedback. We look forward to seeing you again!
Reply from Messina Clinic
Thank you so much Santos for your kind words! We're thrilled to hear that you found our team polite and professional. Providing excellent care and service is our top priority, and your feedback is greatly appreciated. We look forward to continuing to serve you!
Everyone is so kind and helpful
Everyone is so kind and helpful, answers all your concerns with a smile on their face and it was overall very lovely
August 7, 2024
Reply from Messina Clinic
Thank you Natalia for such a kind review. Thanks for sharing your positive experience with us, it was a pleasure to have you at Messina Clinic.
Professional care by dedicated people.
The reason my experience was a great one is because, very seldom when it comes to quality of service in the UK, do you find highly competent, highly professional, and genuinely caring people doing such a good job.
The genuine care the doctor gave me, the depth of her knowledge, the sincerity that everything was explained by her as well as the nurses, and the administrative staff were genuinely wonderful. Praise needs to be given when it’s deserved, truly wonderful healthcare.
July 29, 2024
Unprompted review
Reply from Messina Clinic
Hi Michael !! How sweet are your words! We are very grateful for you sharing your experience with us. We are very happy to know that our team looked after you well.
Thank you for choosing Messina Clinic take care of your health. We are here to support you on your happier and healthier journey.
Very good experience.
It was my first appointment at Messina Clinic and I am pleased with the experience. The receptionists, nurses and doctor provided a great service. They are caring, knowledgeable and pay attention to what we need. I recommend it.
July 18, 2024
Reply from Messina Clinic
Thank you Marta. Messina clinic team are very pleased to know that you are satisfied with the care you received from us.
Brazilian care with British flair
Knowledgeable, caring and friendly staff. I recommend it to anyone, Brazilian or otherwise. Highly recommend it.
July 3, 2024
Reply from Messina Clinic
Thank you Renee for your review. We are very pleased to know that you received the best care from our team and you are satisfied with it.
This clinic is disrespectful
This clinic is disrespectful, the cost of a consultation is £180 pounds + £145 pounds for an exam carried out by them so that the patient receives their results via email, without even wanting toget an answer or advice from the doctor.
There is no free return, if you want to know your result with the doctor's explanation you must pay another £60 pounds, something that should necessarily free.
Disappointing to have to go a 5 minute return and pay £60 pounds extra.
A total of £385 pounds thrown in the bin.
This clinic treats patients like pound notes , they don't care about you or your health.
June 1, 2024
Unprompted review
Reply from Messina Clinic
Vitoria, thank you for your feedback. We take all patients' comments and opinions on board. But I am sorry to say that your comments are very disrespectful with our professional ethics as it does not reflect the true facts.
Firstly, consultation prices are very competitive for a private clinic in central London, we often review our prices to ensure that we are accessible for all whilst remaining competitive among others in the industry. I would suggest that you do your research before making such claims. Prices in other clinics can range from £150 - £300 for follow-up appointments.
Even though we are a Brazilian Clinic we follow the legislation to practice in UK not Brazil please bare that in mind when visiting our establishment, as operationally we differ from customs from Brazil. Our uniqueness to our service is our patients get the privilege of a personalized service in their own language but in line with the CQC guidelines.
Please bear in mind that every private clinic charges for their professional's time and Messina Clinic is no exception to this rule.
Secondly, we have a dedicated customer service team who inform to every patient all of this information as they need to know before booking and attending consultations, including information about all our fees for follow-ups. We give all information by phone and email plus you have read and signed the consent forms which is sent to all patients confirming that you read and agreed with our terms and conditions including any and fees (forms are in both in English and Portugues in the case patients do not understand English).
Lastly, Just to confirm that you have previously attended an appointment to see our gynecologist and you paid for the follow up so you were well aware of the charges and our protocol.
As per your comments, Dr Priscilla's consultation does not last 5 minutes, Dr Priscilla always takes the time she needs based on each of her patients and often overruns. She is an excellent professional with attention to detail to ensure that she explains thoroughly to patients any examination results they may have and they are often very comprehensive and would take at least take 30 minutes of the follow up to explain to any patient.
Regarding sending any results via email we are able to do this but we often recommend that you see a doctor with a follow up appointment to explain results that sometimes only a trained doctor can explain.
Our customer service team sent your results at your request because you refused to pay £60 for your follow-up as part of your initial consultation to have it all explained to you and seek any further treatment that may be needed based on your results.
After sending you your report via email, as expected, you did not understand the results and made a complaint to our customer service team.
Messina Clinic is committed to give all our patients the best humanized care with empathy and personalized service. Many like you want a custom service in their native language but patient need to understand that we are not NHS and if they cannot afford the fees for the private service they should seek services offered by the NHS.
Highly recommended
Highly recommended! From the first contact over the phone to book my appointment to the reception and finally the doctors, they are all very good and caring. I have seen Dr Edward and Dr Flávio both are excellent.
May 30, 2024
Unprompted review
Reply from Messina Clinic
Luiz, thank you from all of us. Your review is very important to us and we are very glad to know that you are satisfied with the services you have received.
5 Star Service
I recently visited Messina Clinic for a routine check-up, and I couldn't be more pleased with my experience. From the moment I walked in, I was greeted with a warm and friendly atmosphere. The reception staff was incredibly professional and efficient, making the check-in process smooth and stress-free.
May 15, 2024
Unprompted review
Reply from Messina Clinic
Thank you Carolina for sharing your experience at Messina Clinic. Our team are committed to provide the best care to all our patients. We are very pleased that everything went well and you are satisfied.
Reply from Messina Clinic
Thank you Nathalia for your lovely review. Our team are hear to look after you and your health any time you need it.
Reply from Messina Clinic
Thank you Ademir. We are pleased to know that you had an excellent experience at Messina Clinic.
I would like to thanks Messina…
I would like to thanks Messina Clinic…Dr Edward Gonzalez-Gomez GP and Dr Priscilla Sodre gyneacologits they are really good professionals. I had a really good experience with dr Priscilla Sodré, respectful, attentive, and listen to your problems carefully, I totally recommend her. Also de Dr Edward Gonzalez-Gomez is very atentive, educated, very good listener to your illnes, very very professional. i high recomend both of them. Expecially The Dr Priscilla Im very thankfully of her work,really thanks honestly to take care of my illness and also my mental health .Would like to thanks Messina Clinic for all the services and amazing help. You are a perfect combination of responsibility and care. Thank you for taking care so well of me.
Debbie (Deborah Ruiz)
November 21, 2023
Unprompted review
Reply from Messina Clinic
Muito Obrigada Dedorah pelo seu comentário e avaliação dos nossos serviços. Ficamos felizes que nossa equipe te deu todo suporte e atenção que merece e que voce ficou satisfeita com tudo e com nossos profissionais, em especial Dr Edward Gonzalez e Dr Priscilla Sodre. Seja sempre bem vinda quando precisar estamos aqui para cuidar de sua saúde com o carinho e respeito que voce merece!
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