Messylondon Reviews 111

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

This company may not be functional any more. I have been unable to get any response from them about my order.

Rated 1 out of 5 stars

Terrible experience. I placed an order and after 3 weeks I have gotten no feedback nor tracking number of my order . I have sent an email and requested information on the online chat. I am yet... See more

Rated 5 out of 5 stars

I absolutely love this brand. You can really tell that the designer has considered the person wearing the clothes by ensuring total comfort without loss of style. The designs are simple whilst using q... See more

Rated 1 out of 5 stars

I placed an order on this site on July 30th and paid for it. I got a message I was gonna be sent tracking information and today is the September 1st and I haven't received any tracking info. I have se... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

CLOTHING BRAND WITH A HEART. LIVE LIFE YOUR WAY. BUY NOW PAY LATER WITH = CLEARPAY+KLARNA+LAY-BUY FEATURED ON THIS MORNING TV SEEN ON-E4-BBC-ITV-SKYSPORTS-DAVE.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

111 reviews

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Rated 1 out of 5 stars

Terrible experience.

Terrible experience.
I placed an order and after 3 weeks I have gotten no feedback nor tracking number of my order .

I have sent an email and requested information on the online chat. I am yet to be answered and explained why my parcel hasn’t been delivered.

I do online shopping with siksilk and fathersons which is also London based. Much better options and service in my opinion.

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Service and product!

Ordered a hat online which was nice and easy! Took a little long for delivery as the driver was unable to find my house (which is a bit awkward to find) Arrived on Monday and threw in a free T-shirt due to the delay, which I really appreciate! Love the quality of the items and are very comfortable. A Very Happy Customer! Thanks :)

January 9, 2023
Rated 1 out of 5 stars

Nightmare experience!

I placed an order on this site on July 30th and paid for it. I got a message I was gonna be sent tracking information and today is the September 1st and I haven't received any tracking info. I have sent 2 emails and been told they will get it to me. After my 2nd request for the tracking info, messylondon replied they were gonna get me that info on Augustt 25 and it is September 1st. Nothing. It is 30 days since the order was placed and I beginning to wonder if the site is real.

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic experience I had no problems

Fantastic experience I had no problems. Love the way the top come it’s not other clothing companies where you just get your clothing in a bag then the delivery bag, this company have the delivery bag plus another Little bag and the clothing inside the little bag that comes with it you can use over and over again. I also had two wristbands added in. Lovely company to buy from. Thank you.

August 1, 2022
Rated 1 out of 5 stars

Nearly two weeks after ordering and no…

Nearly two weeks after ordering and no idea on the delivery, no possible response from the chatbot and nothing in email. Frankly p155poor.

June 27, 2022
Messylondon logo

Reply from Messylondon

Hi Ben, International shipping is up to 14 days, after checking for the last 30 mins we can't find any form of communication from yourself? We have an email service and a live chat window what is 24/7 and yet cannot find anything regarding this? Your order has been shipped. Please feel free to do what most would do and contact our support at info@messylondon.com
(ALSO PLEASE CHECK WITH YOUR LOCAL POST OFFICE/CUSTOMS)

Rated 5 out of 5 stars

Great clothes

Great clothes. Excellent quality even the packaging is amazing. One word somes this company up “QUALITY”

March 23, 2022

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