Messylondon Reviews 111

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

This company may not be functional any more. I have been unable to get any response from them about my order.

Rated 1 out of 5 stars

Terrible experience. I placed an order and after 3 weeks I have gotten no feedback nor tracking number of my order . I have sent an email and requested information on the online chat. I am yet... See more

Rated 5 out of 5 stars

I absolutely love this brand. You can really tell that the designer has considered the person wearing the clothes by ensuring total comfort without loss of style. The designs are simple whilst using q... See more

Rated 1 out of 5 stars

I placed an order on this site on July 30th and paid for it. I got a message I was gonna be sent tracking information and today is the September 1st and I haven't received any tracking info. I have se... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

CLOTHING BRAND WITH A HEART. LIVE LIFE YOUR WAY. BUY NOW PAY LATER WITH = CLEARPAY+KLARNA+LAY-BUY FEATURED ON THIS MORNING TV SEEN ON-E4-BBC-ITV-SKYSPORTS-DAVE.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

111 reviews

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Rated 5 out of 5 stars

Received my jeans today

Received my jeans today, really pleased with them the quality and fit are spot on. The little details in the packaging, stickers and bag are great. And what a great surprise to receive a gift with my order a great touch. Will definitely be ordering again 👍🏼

September 10, 2021
Unprompted review
Rated 4 out of 5 stars

Need more choices for clothing as there…

Need more choices for clothing as there isn't much to chose from, such as jeans and t shirts, don't get me wrong the jeans are nice I really like the style but there isn't enough to choose and same for t shirt. I would rate it 5* if there's more products

September 10, 2021
Rated 5 out of 5 stars

Love the T-Shirt! 1st Purchase

Lovely, lovely quality black t-shirt my 14 year old son loves it! (My husband also has an eye on it but thankfully not in his size…)

Receiving a message thanking me for my order a few days later which was so nice and unexpected. It felt personal and thoughtful. So now my thanks to you!

Ps we love the packaging (and the air freshener gift smells fab!) Would make fabulous gifts for Christmas!

I will be shopping again after payday! :-)

August 27, 2021
Rated 1 out of 5 stars

Customer service is awful

I been trying to send it back for a bigger size and no one is getting back to me!

August 1, 2021
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Reply from Messylondon

Thanks for leaving your feedback. I am very disappointed with your review as we offer a 24/7 live chat feature but emails are normally responded to during office hours.On this case we did reply to you 10 mins before leaving your review where we have offered to send you out a replacement and reimburse any postage fees.👍🏼

Rated 5 out of 5 stars

Great product

Great product, great prices, great company!!….end of!….well done Messy London!

July 21, 2021
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Reply from Messylondon

Thanks for your lovely review much appreciated

Rated 5 out of 5 stars

Amazing value for money

Everything i have ordered from Messy London has been amazing and well worth the money, will 100% be buying more from them

July 20, 2021
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Reply from Messylondon

👍🏼

Rated 5 out of 5 stars

Nothing but positive feedback

Nothing but positive feedback. The whole purchase and shipping process was seamless and my clothes arrived as expected and fit great

Ive friends who have ordered internationally who hold this brand in the same regard aswell..

Highly recommended the clothes fit and look great and I will be ordering again as soon as the summer line comes on sale

June 9, 2021
Unprompted review
Rated 5 out of 5 stars

Quality brand

Used messy a few times now the quality of clothing and selection is brilliant great customer care definitely recommend messy London follow there socials aswell to also see there products 👌🏼👌🏼

June 9, 2021
Unprompted review

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