Meta Reviews 1,442

Total joke company never keep to THERE RULES.
Seen illegal ads on market place and no one in authority does anything so as bad as meta

As a small UK business who does software development, our experience with Meta’s business tools has been consistently poor. The UI is clunky, unreliable, and prone to errors, making even simple tasks unnecessarily difficult. When things go wrong, support is effectively non-existent, and the AI assistants regularly provide incorrect or misleading information.

Compared to Google’s business tooling, Meta feels years behind — both in product quality and ecosystem maturity. For a company of this scale, it’s frankly hard to understand how the experience is this bad. Mark Zuckerberg, as a software developer, should be embarrassed by the state of these tools.

> Meta disabled my Facebook account on 27/04/2026 citing “Community Standards” but provided no specific violation, post ID, or evidence. I have not posted content that violates any policy.
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> Appeals were denied instantly, suggesting automated decision with no human review. I filed complaints with FTC Ref #, BBB Case #, Saudi CST, SAMA, MOI, and Balagh Tijari. All closed with Meta’s generic reply.
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> Impact: Lost access to [X years of photos / business page / contacts / ad account with $X spend].
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> Meta’s appeal process violates its own stated policy of providing specific reasons for disables. Requesting manual review and access to my data under Saudi PDPL and GDPR Art 15.
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> Update 27/04/2026: Still no resolution after 6

Meta is a awful business with awful customer service. Its terrible businesses have to rely on such a sad business model.

Scum of all scum. Full of kids. Full of gore groups, Full of profiles adervertising only fans WITH KIDS ON THERE. Yet if you pul something slightly too political it's banned. But porn being offered to minors is perfectly fine for meta.

Scum company to say the least. I would go as far as say there's are likely gr00mers. Going by the content they allow.

Never saw a customer support as bad as this one and I saw a lot

Meta or someone hacked my information and then had someone open 2 credit cards in my name. Said they were from meta but I won't call as not going to have it hacked again. Wouldn't let me sell a walker due to policies yet they have several others selling them on marketplace. They will probably block my account after this review but beware if they call and say they are from Meta! James Anderson who said he was from Meta had me let him on my phone to see what I was doing to close hacked accounts meanwhile he was opening accounts in my name. They even convince you to share your drivers license. They should be put out of bussiness for illegal practices.

One star is being generous.
Suspended on March 16th for no logical reason I can decipher. Have heard nothing from them since then despite the page message telling me they usually sort it in a day. A total disaster in relation to customer service.

Had enough of this bs company left me with a broken quest 2 cannot download games from the store due to the feature unavailable bug and they said they fixed it twice when they done nothing at all been contacted them for past 9 days and still nothing ive had enough nothing but liars thanks for nothing

Company does not care about its customers.
Ive had issues with their VR products ever since i bought a Quest 2 a few years ago.
they also discontinue products and ghost their clientele because theyve already gotten paid.
customer support will also ignore you and never respond.

You basically told my son “screw you and the money you have spent on our company” and then called it a resolution. I know for a fact there is no clause that says financial compensation cannot be given to a paying customer who lost an account due to no fault of their own.
Apparently your companies policy is to get what you can out of people then discard them, my son already spent the money on both headsets and hundreds in games so why do you need him anymore? This is an appalling attitude for a multi billion dollar company to have, the people who represent you are incompetent. I dealt with agents who were literally dumber than my 12 year old son, spelling errors and mistaking words for others etc. Felt like I was talking to a child the whole time and I was not sure they were even understanding what I was saying. This is one of the worst experiences I have ever had with any company in my life.

No effort to reimburse, no effort to even say you would give him the games he already bought for a new account. Absolutely nothing. That is not reaching a resolution.

Worst company ever .. 0 privacy and very low quality software compared to its fame and size and money..
Worst eco system you could find.

£1,227 unauthorised charges, video evidence ignored, no response to dispute form

They just decided to disable my account, no warning, no reason just like that and there is no way to contact the support rather then the bot replies
I can't access my business account, lost millions in ad spent.

Meta is absolutely ridiculous my husband had a fb page and it go hacked now some lowlife is out there getting credit for his page and posting/advertising a personal property item that is his there is absolutely no help and WE ARE paying for a crappy service that doesn’t help.

The Rayban Meta glasses with lenses updated by Lensology are brilliant. I bought the dark glasses and changed the lenses to prescription, transition glasses through lensology and have been thoroughly satisfied with them. They take videos and photographs when I want them to take them with or without using Hey Meta, they identify plants and flowers in particular and are a great help all the time. Meta has sent me an email saying version 124.0 is now available, and under General - About my version is 124.0.0.166.209, already updated without having to do anything. With correct lenses these are brilliant.

Support is making me go nuts they are crazy people

i have had fraud committed on my account where money was going out of my account every few minutes. i have had to go on youtube to find a way to get support as you’re caught in loops. then they say they need to go higher and drop the case. i retried and they promised to get back to me on the same chat then just dropped the chat and left the conversation. whats scarey is my account number and all transactions have been wiped out. luckily i took screen shots. i will be taking this further.

A Company called Tranqusy out of China is a SCAM. They don't send what is ordered, won't respond to support messages. They respond to Paypal innocently asking what they can do to help!! This should not be an approved Meta store!

Not professional at all I had too let the workmen use my tools they even left a mess on the floor and in my toilet I don’t know what they got up too but it was also all up my walls I had too pay for cleaners too come clean it