I’ve now received a second email asking me to review an order from 28 April 2026. The order still hasn't been shipped. I can't reach the the customer service. The service is definitely a 1 out of 5.
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See what reviewers are saying
I love metabeauty and their products. I've got the best personalised skin care routine based on my skin type and daily habits, I love it because their ideology is "less is more" which makes keeping a... See more
I genuinely adore this store! Every single product available is totally worth it because they select it thoroughly. I once ordered randomly the kombucha essence and since then I am in love. You can al... See more
I regularly order DSD products from metabeauty shop and it is always a great shopping experience. The delivery is with the Austrian post - so the package was really delivered to my door unlike other... See more
Company details
Written by the company
Hautpflegeprodukte von vertrauenswürdigen Marken, DermatologInnen und ÄsthetikerInnen. Wir liefern EU-weit!
Contact info
August-Göllerichstrasse 7a, 4600, Wels, Austria
- salikh.anel@gmail.com
- metabeauty.eu
Replied to 28% of negative reviews
Typically replies within 1 week
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I am beginning to think it is a scam
I am beginning to think it is a scam. I ordered something and paid for it 6th April. Today, 10 days later, I haven´t received any confirmation that the order has shipped. I tried contacting them by email several times, but received no reply. If the do not reply and send my order, I will need to contact Visa in order to cancel my payment.

Reply from metabeauty.eu - DSD de Luxe Store & co.
Professional advice and expert…
Professional advice and expert delivery, not to mention high quality products 🤙🏽

Reply from metabeauty.eu - DSD de Luxe Store & co.
My order arrived very fast and well…
My order arrived very fast and well packed. I ordered DSD product for hair growth. We will see whether the product works.
Will definitely order again
10/10 The best of the best!
I would love to start this review with the warmest hug ever for Anel, the founder of MetaBeauty.eu Store, for being such an amazing human being. For me, it’s so important that there’s a strong and trustworthy persona behind all these lotions, jars, and tubes of skincare and scientific research on ingredients. Anel is much more than just a brand owner — she knows her customers very well and will always recommend what’s best for us. I have never seen such a passionate person being truly in love with skincare and haircare. It’s a great inspiration for me. The way she posts her stories on the Instagram page of Meta Beauty is so fascinating because it’s always the best information, pure knowledge she’s sharing. Thanks to her, my skincare and haircare routines have significantly improved since I had my first talk with her.
I want to mention a great selection of carefully curated products as well. I really love the range of products, and the fact that pricing is more than fair for such a variety of different brands. Any person with any skin type or any hair concern could find something suitable for them in the store. And, of course, Anel is always more than happy to assist her customers with any questions there may be. I really love how she always asks lots of questions herself to truly understand the needs of her clients better and only gives the best advice tailored to our requests. I really appreciate this in her.
I placed my order in July 2023 for a DSD 3.4.4 Lotion and Rated Green purifying shampoo, and Anel was such an angel that she changed the shampoo to the one by DSD so that I could use the same line of products for better results. As you see, I had more than enough time to test the products out and see if they are worth the hype. They are! Luckily, I have a lot of thick hair by nature, but it could use some moisture and vitamins and active ingredients. I really love seeing lots of baby hairs as it means I’ve stimulated hair growth. I also really love the smell of the DSD products, and the fact that they’re pure science and not just another useless formula in a pretty overpriced jar. Anel is always supporting the brand on her Instagram stories where she publishes scientifically proven data on hair loss so that the audience knows what to expect from the products. I will definitely repurchase DSD 3.4.4 and also will try other great lines of this brand since Anel made me fall in love with the brand!
I conclusion, I can confidently say it's been a game-changer for my beauty routine. Anel's personal touch and expertise shine through, making MetaBeauty.eu more than just a place to shop for skincare and haircare. It's a store where passion meets precision. The carefully curated products, fair pricing, and Anel's unwavering commitment to her customers set Meta Beauty apart.
Can’t love it enough! Will continue recommending this store to everyone I know because it deserves all the recognition in the world (: ❤️
With lots of love and support,
Katya
The owner is the best and always…
The owner is the best and always consult about the products and helps to choose the best ones for you! Recommend!
I genuinely adore this store
I genuinely adore this store! Every single product available is totally worth it because they select it thoroughly. I once ordered randomly the kombucha essence and since then I am in love. You can always also ask support on instagram about any product and if it's good for your condition. They are also very helpful with every step of the delivery. Very customer-oriented and results-driven.
I placed already 2 orders at Meta…
I placed already 2 orders at Meta Beauty and the products are amazing.
Price for the skincare products I ordered from Dr. Ceuracle Kombucha essence and gel are at the best price you could find in Austria.
Extremely nice customer service and the fastest delivery possible.
Best service
Best service, product line and delivery
I usually take spf, the bb cream is the best, suitable for problem and combination skin and also everything with centella! I recommend you to try it!
Metabeauty forever <3
I am really happy with the service and consultation. The products are really high-quality, are light on the skin and even helped with my hormonal acne!
Also, their sunscreens are a must <3
I love metabeauty and their products
I love metabeauty and their products. I've got the best personalised skin care routine based on my skin type and daily habits, I love it because their ideology is "less is more" which makes keeping a healthy routine way easier.
The products are light on the skin and very effective, I use propolis 33 every morning and it feels like an energy boost on my face. The shipping is quick and I find the price-quality optimal!
Very good service
Very good service, good pricing, quick Delivery. Would definitely order here again. 😊

Reply from metabeauty.eu - DSD de Luxe Store & co.
Really fast delivery
Really fast delivery! I got my order on very next day!
Thanks!

Reply from metabeauty.eu - DSD de Luxe Store & co.
Best product ever and best service🙌🏻
The product has a lovely subtle smell and is very hydrating without making my skin greasy! Would definitely be better for younger/oiler skin.
I've noticed my face looks so much more 'plump' and hydrated after using this.Although it is on the pricy side, this moisturiser is a gel consistency so a little goes a long way.
I also adore how the packaging content is in the glass jar,like luxurious product!)
Will buy over and over again!)🙌🏻

Reply from metabeauty.eu - DSD de Luxe Store & co.
Excellent product
Excellent product! I’ve been using it for a few months now and I’m loving the effects. I use it daily before sleeping. When new acne come out this toner makes them disappear faster and heals my skin. I’ve noticed my overall skin tone getting better, acne almost gone completely, skin is smoother and the toner doesn’t irritate my skin. Just from a few months of using it I started getting compliments on my skin. I’ll definitely keep using it in my skin care routine. Thank you meta beauty!:)

Reply from metabeauty.eu - DSD de Luxe Store & co.
Dr. Ceuracle 5a control melting cleansing gel
I bought a cleanser, it is very nice and soft, skin feels clean and hydrated afterwards, very pleased :)

Reply from metabeauty.eu - DSD de Luxe Store & co.
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