MetaGeeks Reviews 

724
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Pre-ordered around mid-Dec 2021, never received I pre-ordered around mid-Dec 2021 two Vanitas nendoroids, a Vanitas and a Noé, which were supposed to arrive by the 31st of July. I also pre-or... See more

Rated 2 out of 5 stars

Slim chance I'll be ordering from here again, I ordered 2/3 statues (unsure at this date) last year with pre-order dates, one for December 2021, the other 2 with dates for January 2022. It's now Ju... See more

Company replied

Rated 5 out of 5 stars

I am buying stuff for birthday presents, I really love the variety of things on their website. But website definitely could be improve (such as during search you’ll have to click into individual items... See more

Company replied

Rated 5 out of 5 stars

Amazing place to buy official figures from! So glad I came across it - as someone from England, I'd been looking on Ebay for Demon Slayer figures as nowhere else seemed to have them but tax etc. can b... See more

Company replied

Company details

  1. Trading Card Store
  2. also in
  3. Collectibles Store
  4. Figurine Shop

Written by the company

UK based Online TCG & Collectables store. We stock all your favourite TCG's including Pokemon, Yu-Gi-Oh!, Dragon Ball and more. We are an Official Good Smile Partner Shop and Official Bandai Partner. We stock high quality figures including Nendoroids, Pop Up Parade, Banpresto and many more. We're By Geeks, For Geeks, making card games and collectables affordable and accessible for everyone!


Contact info

2.9

Average

TrustScore 3 out of 5

724 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(724)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Very quick delivery would so again

February 11, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you for leaving us a 5* review, we really appreciate it!

We look forward to your next visit with us!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Thanks

Bought the yu-gi-oh cards for my husband as him and his friends have started playing/collecting. They came next day despite being on pre-order! Husband got his cards 3 days before his friends so he was super happy being able to show off! Thank you :)

February 11, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you for leaving us a 5 star review, we really appreciate it! We’re happy to have helped your husband become the envy of his friends! We hope he pulled some amazing cards!

We’re sure they’ll have a great time playing and collecting!

We look forward to seeing you again.

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery, great product range couldn't find what I ordered anywhere else for the right price other than meta geeks

February 10, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you for your kind words and leaving us a 5* review! We’re so happy you could find what you were looking for. The heart of our business is a passion for the products we sell and the community we serve, we believe in delivering quality products at affordable prices making everyone’s favourites accessible for all.

After all we’re Geeks too!

Thank you again for your review and we look forward to seeing you again!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Website easy to use

Website easy to use. Products very easy to find and the delivery was quick. Would recommend to anyone to use for all your geek stuff and TCG.

February 10, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you so much for leaving us a 5* star review! It means a lot to us that you were able to navigate our website with ease and able to find the products you wanted quickly! This is something we worked hard on to achieve when designing our New Website.

Thank you again for recommending us and we look forward to seeing you again!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

very good site

very good site, been very lucky with my last 2 yugioh sets getting the rarest cards in both sets with just 2-3 boxes. quick delivery and communication.

February 10, 2022
Unprompted review
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you so much for giving us a 5* review! We’re so happy you like our new site. We must be your good luck charm with the rare pulls you’ve got!

We look forward to seeing you again!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Could not recommend more

I had hunted for the figure I ordered for such a long time and was always left disappointed - that was until I shopped at MetaGeeks. Such swift shipment and was amazingly packaged, so secure. Will 100000% be ordering from these guys again!!

February 10, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you for leaving us a 5 star review, it means the world to us!

We’re so happy we could help you find that elusive figure! We’re an Official Good Smile Partner Shop and we continue to increase our Pop Up Parade figure range which will include Dangonronpa figures.

We can’t wait to see you again!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable. Good range of products. Singles were in M/NM condition as described.

February 10, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

We’re so pleased you’re happy with your singles and it means a lot us that you have left us a 5* star review! Be sure to check back as we continue to update our products all the time.

We look forward to your next visit!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Excellent

Excellent service

February 10, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you for taking the time to leave us a 5* review. We really appreciate it!

We look forward to seeing you again!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

5 stars easily

Customer service from MetaGeeks is one of the best. I had an issue with a figure that said it was in stock, but was actually pre order. MetaGeeks reported this glitch to me and was able to give me a full refund a day after I was alerted. They constantly keep you up to date with orders and when they are supposed to arrive, it feels as though you are always in the loop with your order.

February 6, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you so much for your kind words and leaving us a 5 star review! Honesty, integrity and professionalism is what we pride ourselves on and we’re more than happy to have helped!

We look forward to seeing you again,

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Quick dispatch and well packaged

Quick dispatch and well packaged - arrived in perfect condition.

February 4, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you for leaving us a 5* star review, we really appreciate it. We’re so pleased you're happy with your item and the quality of delivery!

We look forward to seeing you again!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Excellent first experience

first time ordering and straight forward experience with relevent updates on order. delivery was free and came within 2 days. great service

February 3, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

We really appreciate you leaving us a 5* review and choosing to shop with us!

Thank you for your kind words and we’re really pleased you're happy with the delivery! We pride ourselves on offering free tracked shipping to the UK on orders over £20.

We look forward to seeing you shop with us again!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Great service!!

This is my first purchase from MetaGeeks and I am very impressed with the service and products.

Super quick delivery and well packaged. This was backed up with great customer service. I would highly recommend.

February 3, 2022
Unprompted review
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you for choosing MetaGeeks and leaving us a 5 star review, we really appreciate it!

Thank you for your kind words, we’re always happy to help!

We look forward to seeing you again!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Bought of this company many times

Bought of this company many times and every time they surprise me by the quality of their products and their super delivery times. Only thing I wish I would’ve read properly is that when you order and item as the same time as you order a item on pre-order they will both ship when that item is released. So now the waiting begins but amazing company

February 3, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you for leaving us a 5* review and being a loyal customer! We will continue to strive to provide the quality of service we pride ourselves on.

Thank you again for your kind words and we’ll be sure to keep you up to date on your pre-order.

We look forward to seeing you again!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Very impressed with MetaGeeks...

Very impressed with MetaGeeks pricing and quality of delivery. I have made several purchases now from them and each time I have been very happy. The items are priced fairly and with good availability considering allocations of Cards etc, and all packaged well and delivered swiftly. Top Rated !!

February 3, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you for leaving us a 5* review! It means the world to us and it’s a pleasure to have you as a loyal customer! It’s great to hear how happy you are with your purchases.

We look forward to seeing you again!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Will order again!

The figure I ordered was a pre-order so I had to wait a few months for it to be in stock but as soon as it was it was delivered. I was actually surprised by how fast it was delivered! The figure was beautiful and the packaging ensured nothing was broken. I will be ordering again in future:)

January 26, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

We’re so pleased you're happy with your figure and the speedy delivery! We strive to ship pre-ordered items out as soon as we receive them from our suppliers.

Thank you for taking the time to leave us a 5* review! It means everything to us!

We look forward to seeing you again on our brand new website!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Great customer service

I needed to change my order whilst the website was being updated so I reached out to them on Facebook and I spoke to James, he was so so helpful and even offered to add my new order to my current one so that it all gets sent out together!

5* service :)

January 25, 2022
Unprompted review
MetaGeeks logo

Reply from MetaGeeks

Hello Tish,

Thank you for your kind words! We're glad our friendly team could resolve your problem.

We look forward to seeing you again soon! :)

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Item was out of stock everywhere else…

Item was out of stock everywhere else and I was skeptical of its authenticity. But it is the real deal and arrived as described.

January 23, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you for taking the time to leave us a 5 star review! It means the world to us!

We’re proud to be an Official Good Smile Partner Shop and Official Stockist of Bandai products. We ensure we sell quality products at affordable prices. We’re so pleased you managed to find the item you wanted from us!

We look forward to you shopping with us again!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Awesome!

Made two separate purchases from MetaGeeks, both with super fast delivery and items arrived undamaged and in mint condition! Very happy :)

January 23, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you so much for your purchases and we’re so pleased you're happy with your items!

We really appreciate you taking the time to leave us a 5 star review, it means the world to us!

We look forward to seeing you again!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Vermillion bloodline booster box.

Vermillion bloodline booster box.
Excellent product, superb efficient service as always.

January 22, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you for your purchase and we hope you got some great pulls! We really appreciate you taking the time to leave us a 5 star review!

We look forward to your next visit!

All the best,
The MetaGeeks Team

Rated 5 out of 5 stars

Plush

Ordered a plush. Came early and in perfect condition, thank you!!

January 22, 2022
MetaGeeks logo

Reply from MetaGeeks

Hello,

Thank you for taking the time to leave us a 5 star review! We’re so happy you’re pleased with your purchase!

We look forward to seeing you again!

All the best,
The MetaGeeks Team

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