Ordering is really easy. Discounts offered are great. Speed of receipt from order time is phenomenal. Really excellent service. Great range but really the speed of delivery is stand out.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast efficient service. Well packed and a great quality product. Metagenics produce products that you'll find hard to find elsewhere. The product I take is one that supports my particular needs as I'v... See more
Company replied
Finding the ultrameal really great. It tastes nice, is light on the tummy and it dissolves quickly so easy to prepare when on the go. Its more than just a protein drink as had all the added vutamins a... See more
Company replied
Metagenetics is a company that produces high quality supplements. I have used their products several times to compare them to my regular suppliers. Delivery is quick. Because they do not carry the am... See more
Company replied
Company details
Written by the company
Metagenics Ireland is part of the Metagenics Global family, which has been advancing evidence-based nutritional solutions for over 40 years. We deliver practitioner-grade supplements, grounded in rigorous scientific research, to support both healthcare professionals and consumers achieve optimal wellness.
Contact info
United Kingdom
- 0212 427 394
- orders@metagenics.ie
- metagenics.ie
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No delay with delivery.
March 3, 2026
Reply from Metagenics Ireland
Dear customer,
Great to hear that your order arrived right on time. Our logistics team works hard to ensure smooth and punctual deliveries, so your feedback is truly appreciated.
If you ever have questions about a future order, feel free to reach out — you can always contact us at orders@metagenics.co.uk.
Best regards,
Robin – Metagenics UK
Reply from Metagenics Ireland
Dear Martha, your message truly brightened our day – thank you.
We’re delighted to hear that you consider our service excellent. Even a brief review like yours gives our team a great boost and encourages us to keep delivering the best service we can.
If you ever have questions or need assistance, you can always reach us at orders@metagenics.co.uk.
Thank you again for your trust.
Robin – Metagenics UK
Reply from Metagenics Ireland
Hi Jane, thank you very much for your kind message.
We’re delighted to hear that your order arrived quickly and without any issues. Providing a smooth and reliable delivery experience is exactly what we work for, and your feedback tells us we’re achieving that.
If you ever have questions or need assistance, our team is always available at orders@metagenics.co.uk.
Thank you again for sharing your experience!
Robin – Metagenics UK
MetaActive collagen forte, just a few observations...
The product seems to do what it says on the tin, However the measuring spoon is a pita.
It needs to be levelled with the lip of the spoon, and you need 2 of them to make it the 30 days.
There should be a far better way of correctly measuring it out.
The hinge on the lid won't make it to the end either, just not up to it.
Simple things but off putting at the same time.
February 2, 2026
Reply from Metagenics Ireland
Thank you, Declan, for sharing such clear and thoughtful feedback — we genuinely appreciate it.
We’re glad to hear that MetaActive Collagen Forte performs as expected for you, and at the same time we fully understand how details like the measuring spoon and the lid hinge can influence your overall experience.
Your comments about levelling the scoop, needing two per serving, and the durability of the lid hinge are extremely valuable to us. Insights like yours help us refine both our products and their packaging in meaningful ways.
If you ever want to share additional suggestions or need any assistance, please feel free to reach out to us at orders@metagenics.co.uk. We’re always here to listen.
Best regards,
Robin – Metagenics UK
I'm happy with metagenics service
I'm happy with metagenics service; the delivery was fast. I tried the Omega 3 and Vitamin D products.really liked them.
January 30, 2026
Reply from Metagenics Ireland
Dear customer, thank you for sharing your feedback once again — we truly appreciate your engagement.
We’re delighted to hear that your experience was smooth from start to finish, with fast delivery and that you’re enjoying both the Omega 3 and the Vitamin D products. Wonderful to know they fit so well into your routine.
If you ever have any questions or would like personal assistance, feel free to reach out to us at orders@metagenics.co.uk. We’re always happy to help.
Have a happy, healthy day!
Robin – Metagenics UK
Reply from Metagenics Ireland
Dear Fidelma, your message truly brought a smile — thank you for sharing it with us. We’re delighted to hear that the whole process felt easy and smooth from beginning to end. That kind of seamless experience is exactly what our team works hard to provide.
If you ever have questions or would like personal guidance, you can always reach us at orders@metagenics.co.uk. We’re here whenever you need us.
Warmest regards,
Robin – Metagenics UK
Reply from Metagenics Ireland
Hi Claire, it’s lovely to read your message. Thank you for sharing your experience—great to hear that your order arrived quickly and smoothly. Fast and reliable delivery is something we work hard on, so your feedback is truly appreciated.
If you ever need assistance or would like personal guidance, feel free to reach out to us at orders@metagenics.co.uk. We’re always happy to help.
Best regards,
Robin – Metagenics UK
Super quick delivery
February 23, 2026
Reply from Metagenics Ireland
Beth, it’s lovely to read your feedback. We’re glad your order reached you so quickly — our team works hard to make that happen.
Thank you for taking a moment to share your experience.
If you ever need assistance or have any questions, you can reach us at orders@metagenics.co.uk.
Ann– Metagenics IE
Reply from Metagenics Ireland
Eleanor, it’s lovely to read your feedback. We’re truly glad that the product works so well for you.
Feedback like yours encourages our team every day.
If you ever need assistance or would like guidance with a future order, our team is always available at orders@metagenics.co.uk.
Ann– Metagenics IE
Ordering by phone very easy and…
Ordering by phone very easy and delivered super efficiently quickly.
February 19, 2026
Reply from Metagenics Ireland
Sandra, it’s wonderful to hear that ordering by phone was so straightforward for you, and that your delivery reached you so quickly. We’re truly glad the whole process felt smooth and efficient on your end.
If you ever need further assistance or have questions about an order, our team is always available at orders@metagenics.co.uk.
Warm regards,
Ann– Metagenics IE
Great reliable service and high quality…
Great reliable service and high quality products
February 18, 2026
Reply from Metagenics Ireland
Triona, it’s wonderful to read your feedback.
It truly means a lot to us that you find our service reliable and appreciate the high quality of our products.
Messages like yours give our team real motivation to keep delivering our work with care and precision.
Please don’t hesitate to reach out if you ever have questions or would appreciate personal assistance — we’re always available at orders@metagenics.co.uk.
Warm regards,
Ann– Metagenics IE
Had to wait longer than normal for…
Had to wait longer than normal for delivery
When the package arrived it was open
February 18, 2026
Reply from Metagenics Ireland
Thank you for letting us know, Allison. We’re truly sorry to hear that your delivery took longer than usual and that the parcel arrived open. This is certainly not the experience we aim to provide, and we fully understand how disappointing this must have been.
We would like to look into this for you right away so we can identify what went wrong during transit and ensure it doesn’t happen again. If you could email us your order number at orders@metagenics.co.uk, our team will assist you immediately.
Kind regards,
Ann– Metagenics UK
Would recommend Metagenics
Speedy delivery, great customer service and great supplements!
January 17, 2026
Reply from Metagenics Ireland
Orla, it’s truly lovely to read your feedback — thank you for taking the time to share it.
Your kind words about our speedy delivery, customer service and the quality of our supplements mean a great deal to us. Feedback like yours motivates us to keep delivering the same level of care and attention every day.
If you ever have questions or would like personalised support, feel free to contact us at orders@metagenics.co.uk. We’re always here to help.
Ann– Metagenics IE
Magnesium
I love the magnesium powder I get every month. It has really helped with the tiredness.
January 15, 2026
Reply from Metagenics Ireland
Leanne, it’s wonderful to read your message — thank you for taking a moment to share your experience.
We’re delighted to hear that the magnesium powder has become part of your monthly routine and that you enjoy using it. It’s great to know it fits well into your daily life.
If you ever need assistance or would appreciate personalised support, you’re always welcome to contact us at orders@metagenics.co.uk.
Ann– Metagenics IE
Hi I recently purchased the myo-…
Hi I recently purchased the myo- inositol and I do like the product but the packaging makes it very hard to get in out, the opening needs to be wider as you’re spilling it trying the get the little spoon out and it’s hard to get the right measurement when the powder goes low in the bottle. Please can you look into changing the design of this bottle, I would appreciate it and I know other women would too
January 19, 2026
Reply from Metagenics Ireland
Thank you for taking the time to share this, Melissa.
We’re glad to hear that you like the myo‑inositol itself, and we fully understand how the current packaging can be a bit impractical for everyday use.
Your comments about the narrow opening, the scoop, and the difficulty of measuring when the bottle gets low are genuinely valuable to us.
Feedback like yours helps us continue improving our products and packaging, and we’ve already passed your suggestion on to the appropriate team for review.
If you have any questions or would like personal assistance, you can always reach us at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics IE
Prompt delivery.
February 4, 2026
Reply from Metagenics Ireland
Hi Joe,
Great to hear that your order arrived promptly and without any issues. We know how valuable a smooth delivery experience is, and we’re glad it worked out well for you.
If you ever need anything or have questions, feel free to reach out at orders@metagenics.co.uk — we’re here to help.
Kind regards,
Robin – Metagenics UK
Excellent service
I placed my order on 5th Feb midday. I received my package on 6th @8.30 am. Excellent Service Thank u.
February 5, 2026
Reply from Metagenics Ireland
Dear Ann, thank you for sharing your experience with us. Receiving your order the very next morning — that’s exactly the level of efficiency we work hard to provide, and we’re delighted it reached you so quickly.
If you ever need assistance or would like personalised support, our team is always available at orders@metagenics.co.uk.
Warm regards,
Robin – Metagenics UK
Reply from Metagenics Ireland
Dear Mary, thank you for your kind words. We’re delighted to hear that ordering feels easy for you and that our service meets your expectations. Making things straightforward and pleasant for our customers is something we truly care about, so your message means a lot.
If you ever need assistance or have any questions, our team is always here to help at orders@metagenics.co.uk.
Warm regards,
Robin – Metagenics UK
Reply from Metagenics Ireland
Dear Tetiana, thank you for taking the time to share your experience.
We’re truly sorry to read that you haven’t received your order yet and that you haven’t had an answer from us – this is definitely not the experience we want to provide.
We’d really like to look into this for you as quickly and thoroughly as possible. Could you please email us your details (name, delivery address and, if possible, your order or reference number) at orders@metagenics.co.uk? If you mention your Trustpilot review in your message, it will help us locate your case immediately and check what went wrong (either with the delivery or the communication).
Once again, our sincere apologies for the inconvenience, Tetiana. We take your feedback seriously and want to make sure your order reaches you correctly and that communication is clearer in the future.
Kind regards,
Robin – Metagenics UK
Calmeze really works
Second time renewing subscription for calmeze with metagenics,product really does what it says on the carton,very professional & trustworthy company & speedy delivery.
February 3, 2026
Reply from Metagenics Ireland
Hi James, thank you for sharing your experience. We truly appreciate that you’ve renewed your Calmeze subscription for the second time — your continued trust means a lot to us. It’s also wonderful to hear that you find our service professional, reliable and fast.
If you ever need help managing your subscription or would like personalised support, our team is always here for you at orders@metagenics.co.uk.
Warm regards,
Robin – Metagenics UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.