Clothing is decent but as of August 2025 there's massive duty fees on imports. If you live outside of Europe BEWARE. I paid $120 for clothing, $33 to ship it, then DHL demanded an additional $45 once... See more
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Wonderful customer service(at first my payment wouldn’t go through and I needed help haha), quicker than expected shipping especially over seas, and the product is perfect!!! This was the only place I... See more
Company replied
I don’t typically leave reviews but wow! It came on the day they said it would, in the most pristine quality and packaged together very nicely. No dumb Amazon boxes or something unsafe, just wrapped v... See more
Company replied
I searched high and low for the perfect Sleep Token hoodie for the hubby for his birthday. Found it at Metalshop. We had a random mishap with not receiving an order confirmation email, but Carol... See more
Company replied
Company details
Written by the company
From the day we learned how to walk, we've attended metal gigs, concerts and festivals. For more than 15 years we sell official bands merchandise and since then we've pleased thousands and thousands of our customers. We choose the best products every day not only for our racks but especially for your wardrobes. We aspire not just to sell metal merchandise but to set borders for the metal trends as well. Welcome to METALSHOP.
Contact info
Bystřice 174, 73995, Bystřice, Czech Republic
- info@metalshop.us
- metalshop.us
4.2
Great
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Fast shipping and the product is always…
Fast shipping and the product is always amazing. 🖤
October 29, 2023
Reply from METALSHOP
Thanks for leaving us a review! We're glad you liked our products and service :)
Great leather jacket and Bonus offer
Great leather jacket, runs smaller for us plump Americans but a great jacket none the less. On a side note a few days after I received the jacket I got a letter and photograph from a female in Germany looking for some companionship which amused my wife.
October 21, 2023
Reply from METALSHOP
Thanks for leaving us a review! We appreciate your support and interest in our products :)
Quick shipping
Quick shipping
I'm in the us. Shipping time takes less than a week.
Good prices. I ordered a pair of nevermind boots .good quality.
October 24, 2023
Reply from METALSHOP
Thanks for leaving a feedback! We're glad you like our products :)
Reply from METALSHOP
Thanks for leaving us a review! We're glad you found everything well! :)
I have not received my order and it’s…
I have not received my order and it’s been 2 weeks
Also to ask for a review before I’ve received my order is bad business.
Is there a number to call so I can speak with someone regarding my order status?
September 22, 2023
Reply from METALSHOP
Hi there! We really apologize for any inconvenience this brought you. Delivery turnaround usually takes up to 14 business days. We have reached out to you via email for some updates regarding your order.
NOT A SCAM SITE
I was looking for patches to put on my dads jacket. My siblings and I have it all planned, it’s gonna be his Christmas gift. For a good while I thought I was scammed from this site, but then I received my patches and they look so sick!!!!! I hope this helps anyone that’s debating to buy off this site.
August 31, 2023
Reply from METALSHOP
Thanks for leaving us a review! We're glad that you loved the patches!!
Reply from METALSHOP
Thanks a lot for leaving us a review!
A good buying expirience overall.
Shipping was fast and item was exactly as described and pictured. It took a while to get here but it came from overseas so that's understandable. I also appreciate that the item was packaged with care. Had no issues overall with my experience buying from metalshop.
August 28, 2023
Reply from METALSHOP
We're glad everything went well with your order! Thanks for leaving us a review :)
Hard to find to main stream they have it all
I have purchased everything from shirts to over the shoulder bags and I have yet to run into an issue at all. I have found shirts that I can't find anywhere else online on in a brick and mortar shop. I always find something new or unexpected every time I shop here.
August 28, 2023
Reply from METALSHOP
Thank you for your interest in our products! :)
Reply from METALSHOP
Thanks for leaving a review! :)
Great Products!
The products are great! As was the service and attention to detail in delivering the products. Zero complaints!
August 31, 2023
Reply from METALSHOP
Thanks for leaving us a feedback and we're glad you found everything great! :)
Poor quality / BAD Service
Poor quality product and, when I tried to return it, it took them well beyond the promised 14 day refund policy to credit my card. When they finally did, they charged me almost 44% of the original purchase for "customs clearance fee". There is no customs on returned good. When i asked for documentation, they only sent me their internal credit memo. STAY AWAY FROM THIS MERCHANT!
September 8, 2023
Unprompted review
Reply from METALSHOP
Hi Jay! Thank you for your feedback and we apologize for the inconvenience on this. The customer clearance fee was needed to pay for us to receive the item you returned from the US to Europe. This is the normal process for our returns, and we really apologize for the disappointment.
Reply from METALSHOP
Thank you for your feedback! We're glad you found everything great!
Nice product but leather not as heavy…
Nice product but leather not as heavy as anticipated
July 31, 2023
Reply from METALSHOP
Thanks for your feedback!
Item as described and perfect fit
Item as described and perfect fit! Love the vest, makes me look bad ass :)
July 2, 2023
Reply from METALSHOP
We're glad you loved the product! :)
when will i get my order
June 29, 2023
Reply from METALSHOP
HI there! We apologize for any delay. Upon checking, it seems like you have received one of your orders, and the other is currently in transit :)
Reply from METALSHOP
Thanks for leaving us a review!
Mini backpack
I was scared at first because I never heard of the company. But shipped fast good quality it’s perfect. Thank you. Will do more shopping with this company now
June 26, 2023
Reply from METALSHOP
We're glad you had a great experience! :)
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