MeToo Shoes Reviews 113

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the product's quality, noting that the shoes are well-made, comfortable, and durable, often highlighting features like good support and soft insoles. Many appreciate the balance between fashion and comfort, finding the shoes stylish yet suitable for all-day wear without pain. Reviewers also find the ordering process smooth and easy, with many receiving their shoes quickly and reliably. However, some people were dissatisfied with customer service, reporting issues with incorrect orders, wrong sizes, and a lack of response to inquiries. There are also instances where customers received shoes that were not what they ordered or experienced problems with tracking and missing packages.

What people talk about most

Product

People report positive experiences with the product, consistently praising the shoes for their comfort,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the shoes are comfortable,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many finding the ordering process easy and... See more

Customer service

Clients share negative opinions on customer service, with many describing it as horrible, unprofessional, and... See more

Delivery service

Users describe positive interactions with delivery service, often highlighting quick order processing and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The MeToo flats I received have the same, excellent quality of the shoes I purchased 10 years ago. They have good support, make use of quality materials and they stretch out gently to the shape of yo... See more

Rated 4 out of 5 stars

I love the shoes and was happy to find what I was looking for on the website. The shoes are comfortable, fit well and I'm looking forward to wearing them. The only downside is that I wish they were in... See more

Rated 5 out of 5 stars

I lost everything in Eaton canyon fire and I had purchased 2 pairs of me too flats in 2024. After 8 months, I asked for a discount on my new order and it was promptly given. I was shocked! QVC, HSN,... See more

Rated 5 out of 5 stars

I absolutely love shopping at Me Too Shoes! The quality and comfort of their shoes really stand out. I’ve bought several pairs now, and every single one has been stylish, well-made, and super comf... See more


Company details

  1. Footwear Wholesaler

Written by the company

Enjoy free ground shipping orders in the US. Women's shoes, flats, boots, sandals, heels are available from Me Too Women's shoes site.


Contact info

3.7

Average

TrustScore 3.5 out of 5

113 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

The order I received was totally wrong

The order I received was totally wrong. 2 prs of shoes that I did not order, incorrect size and incorrect color.
I have e-mailed MeToo 2x's about returning and NOT being charged $8.00 shipping fee for incorrect merchandise sent by MeToo and have not heard anything back. Very dissapointed as I have several pairs of MeToo shoes that I love but customer service this time around has been abysmal.

September 29, 2025
Rated 2 out of 5 stars

Two stars because I love the shoes

Two stars because I love the shoes, but this company has lost a step. Sent the wrong size. I immediately returned them via UPS but have yet to receive the correct size shoe. In the meantime I have received more than one chiding email about not having left a review. The website is pretty awful to navigate now, and frankly, other companies selling the same shoes are easier to deal with.

September 26, 2025
Rated 4 out of 5 stars

Me Too is what I needed…

I love the shoes and was happy to find what I was looking for on the website. The shoes are comfortable, fit well and I'm looking forward to wearing them. The only downside is that I wish they were in black in my size but I understand.

October 2, 2025
Rated 1 out of 5 stars

I order a pair of sandals and received…

I order a pair of sandals and received the wrong one. Returned them and received the wrong ones again and again. After 3 tries I gave up. The customer service is very unprofessional. Just a computer. Talking to a human would have made this situation correct.

August 12, 2025
MeToo Shoes logo

Reply from MeToo Shoes

That is so strange. We have done nothing but try to respond to our customers quickly and responsively. Realyl sorry and can offer you a gift coupon to use in the future!

Rated 1 out of 5 stars

They are too slippery and will cause me…

They are too slippery and will cause me to fall

August 8, 2025
MeToo Shoes logo

Reply from MeToo Shoes

That is so strange. We have done nothing but try to respond to our customers quickly and responsively. Really sorry and can offer you a gift coupon to use in the future!

Rated 5 out of 5 stars

Can’t get enough of these shoes!

I love these shoes!! I like them so much, I buy them over and over again. Stylish and comfy!!

August 4, 2025
MeToo Shoes logo

Reply from MeToo Shoes

Thank you so much! We love having you as a loyal customer.

Rated 1 out of 5 stars

I just bought these shoes that I…

I just bought these shoes that I already owned. I had sent over email regarding warranty and the leather creating tears. Email response was poor and I had assumed since I did not buy these on my account that it would be looked up via email. I never heard back even considering I also communicated that I just placed an order for the same shoe. No response. I buy alot of your shoes and customer service was unfortunately lacking.

July 29, 2025
MeToo Shoes logo

Reply from MeToo Shoes

That is so strange. We have done nothing but try to respond to our customers quickly and responsively. Realyl sorry and can offer you a gift coupon to use in the future!

Rated 5 out of 5 stars

Easy to order and beautiful.

Easy to order, good selection of colors and expedient shipping. These shoes are beautiful, I love the jute trim, comfortable and very stable, with their non-slip soles. I can walk for miles in them and my balance is great.

June 27, 2025
Rated 1 out of 5 stars

I just want the shoes!

The pewter flats are the exact shoe that I have been searching for! But I have attempted to order them twice with no luck. The only way that I find out that the shoes are out of stock is that my money is refunded 1 day before or a few days after the shoes should be delivered. You would think that the website would mention that these shoes are out of stock when I attempt to order. I just want the shoes!

June 25, 2025

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