MeToo Shoes Reviews 113

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the product's quality, noting that the shoes are well-made, comfortable, and durable, often highlighting features like good support and soft insoles. Many appreciate the balance between fashion and comfort, finding the shoes stylish yet suitable for all-day wear without pain. Reviewers also find the ordering process smooth and easy, with many receiving their shoes quickly and reliably. However, some people were dissatisfied with customer service, reporting issues with incorrect orders, wrong sizes, and a lack of response to inquiries. There are also instances where customers received shoes that were not what they ordered or experienced problems with tracking and missing packages.

What people talk about most

Product

People report positive experiences with the product, consistently praising the shoes for their comfort,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the shoes are comfortable,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many finding the ordering process easy and... See more

Customer service

Clients share negative opinions on customer service, with many describing it as horrible, unprofessional, and... See more

Delivery service

Users describe positive interactions with delivery service, often highlighting quick order processing and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The MeToo flats I received have the same, excellent quality of the shoes I purchased 10 years ago. They have good support, make use of quality materials and they stretch out gently to the shape of yo... See more

Rated 4 out of 5 stars

I love the shoes and was happy to find what I was looking for on the website. The shoes are comfortable, fit well and I'm looking forward to wearing them. The only downside is that I wish they were in... See more

Rated 5 out of 5 stars

I lost everything in Eaton canyon fire and I had purchased 2 pairs of me too flats in 2024. After 8 months, I asked for a discount on my new order and it was promptly given. I was shocked! QVC, HSN,... See more

Rated 5 out of 5 stars

I absolutely love shopping at Me Too Shoes! The quality and comfort of their shoes really stand out. I’ve bought several pairs now, and every single one has been stylish, well-made, and super comf... See more


Company details

  1. Footwear Wholesaler

Written by the company

Enjoy free ground shipping orders in the US. Women's shoes, flats, boots, sandals, heels are available from Me Too Women's shoes site.


Contact info

3.7

Average

TrustScore 3.5 out of 5

113 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I love my shoes

I love my shoes! they are so comfortable, this was the first time ordering from your website, I will being ordering from here again! the delivery was fast, and my order came nicely package. Thank you again MeToo Shoes!!

June 2, 2025
Rated 5 out of 5 stars

I bought my first pair 8 years ago best flat ever! for…

I bought my first pair 8 years ago for a business trip to Belgium. I walked everywhere for 1 weekand found my flats to be the best shoe ever! Comfort with now foot pain. My favorite brand of flat since. Now that I can't buy them locally there is always online. Received 1 yesterday with 2 more pairs on there way. Just wish there were more colors available for size 10.

June 5, 2025
Rated 1 out of 5 stars

2 orders cancelled

I placed 2 separate orders for shoes and both times my card was charged and I never received shipping notifications. Reached out to cust svc and was told UPS lost the 1st package (I asked for tracking and they never provided) and same with the 2nd package. When I said it's strange it happened twice and I never received tracking info, I was told the shoes sold out so they refunded me. I really want the shoes but not worth the hassle of following up on "missing orders".

May 28, 2025
Rated 5 out of 5 stars

Favorite footwear

This is an order many times repeated as I rely on these cute and comfortable flats for daily wear.
They arrived on time, most reliably.

May 27, 2025
Rated 1 out of 5 stars

Needed to return…..no response from company

I purchased a pair of shoes that did not fit well and I thought it would be easier to just exchange so the protocol was to buy the new pair and request in an email for a label to be sent to return the pair that did not fit. I have done so and requested three times for the label and receive no response back. At this time, I have received the new pair and they are too small. I need to return. I have no way of getting in touch to return both pair. Terrible customer service!!

May 27, 2025
Rated 5 out of 5 stars

Perfect Fit

The site is very easy to wander through and I find exactly what I want for a very reasonable price. I always get a timely delivery and a beautiful pair of shoes that fit perfectly. I especially need a wide toe box and Me Too fits the bill.

April 29, 2025
Rated 2 out of 5 stars

I am finding this out now myself

I am finding this out now myself. Ordered a month ago and no reply via email and no phone is answered. At this point I will call my bank to get funds back. I have tried! I will find another brand to love. Recommend ordering thru Amazon, Nordstrom or Belk & others. Don't go direct whatever you do

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give a 1 star I would

If I could give a 1 star I would! I love the shoes but I ordered 4 pairs and received 3! The customer service is the worst I have ever dealt with. I’m still waiting as I had to file a claim for the missing pair. I ordered from this company many times but never again! Just want the refund for the pair you didn’t send me! Customer service rarely answers an email and forget the phone number as it only rings! Buyer beware as I had nothing but good experiences for years and then order 4 pairs and 1 pair didn’t come! It’s been over a month waiting for a response!

March 26, 2025
Rated 5 out of 5 stars

This is the second pair of the Nikki…

This is the second pair of the Nikki Wedge I have bought. I bought the first 4 years ago and wore them until they literally fell apart. They are comfy and I probably walked 100 miles or more in them and wore them almost every day of the summer to work. They look great with so many different outfits. I recently bought my second pair in the same size as the first and they are much larger than my first pair. I’m not sure if they changed construction of the shoe or if the shoes are not perfectly uniform in size. I requested to exchange for a smaller size and have had a great experience so far. They are free to return which I did not expect.

March 27, 2025
Rated 2 out of 5 stars

Uncomfortable shoes

The process of ordering the shoes was easy and they arrived quick. I have received the shoes and they are uncomfortable and not a shoe I can wear all day at work. Im not saying the shoes are bad, they’re just not shoes that can be worn all day for people that are constantly moving. I’m now trying to return the shoes and have no idea how to do that. I’ve reached out to customer service and haven’t received any follow-up.

March 24, 2025
Rated 1 out of 5 stars

Never got my refund

I ordered two pairs of ballerinas. One size 10, the other 9 1/2. Instead of the 9 1/2, I received a 6 1/2. I returned both pairs two days later using the company's return label on February 7. 2025. I requested a refund. All my emails have gone unanswered, and as of March 13th, I still haven't received my money back. This is fraudulent. Do not order from this company.
March 27.2025 PayPal got me my money back after contacting the this company.

March 12, 2025
Unprompted review

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