MeToo Shoes Reviews 113

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the product's quality, noting that the shoes are well-made, comfortable, and durable, often highlighting features like good support and soft insoles. Many appreciate the balance between fashion and comfort, finding the shoes stylish yet suitable for all-day wear without pain. Reviewers also find the ordering process smooth and easy, with many receiving their shoes quickly and reliably. However, some people were dissatisfied with customer service, reporting issues with incorrect orders, wrong sizes, and a lack of response to inquiries. There are also instances where customers received shoes that were not what they ordered or experienced problems with tracking and missing packages.

What people talk about most

Product

People report positive experiences with the product, consistently praising the shoes for their comfort,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the shoes are comfortable,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many finding the ordering process easy and... See more

Customer service

Clients share negative opinions on customer service, with many describing it as horrible, unprofessional, and... See more

Delivery service

Users describe positive interactions with delivery service, often highlighting quick order processing and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The MeToo flats I received have the same, excellent quality of the shoes I purchased 10 years ago. They have good support, make use of quality materials and they stretch out gently to the shape of yo... See more

Rated 4 out of 5 stars

I love the shoes and was happy to find what I was looking for on the website. The shoes are comfortable, fit well and I'm looking forward to wearing them. The only downside is that I wish they were in... See more

Rated 5 out of 5 stars

I lost everything in Eaton canyon fire and I had purchased 2 pairs of me too flats in 2024. After 8 months, I asked for a discount on my new order and it was promptly given. I was shocked! QVC, HSN,... See more

Rated 5 out of 5 stars

I absolutely love shopping at Me Too Shoes! The quality and comfort of their shoes really stand out. I’ve bought several pairs now, and every single one has been stylish, well-made, and super comf... See more


Company details

  1. Footwear Wholesaler

Written by the company

Enjoy free ground shipping orders in the US. Women's shoes, flats, boots, sandals, heels are available from Me Too Women's shoes site.


Contact info

3.7

Average

TrustScore 3.5 out of 5

113 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Top-notch customer service

UPS messed up my delivery, and after communicating the issue with Mee Too Shoes, they refunded my purchase. Although I am sad that my new shoes were not delivered (I have worn the style before and LOVE them!), I am grateful for the top-notch customer service.

June 28, 2024
Rated 3 out of 5 stars

The color of the shoes I saw online was…

The color of the shoes I saw online was not what I expected. They’re totally different. The ones I ordered online were more of a bright red and the ones I received were more of a dark red. Very disappointed with my purchase, I am returning them.

June 30, 2024
Rated 1 out of 5 stars

No free shipping messages…

The website had conflicting messages regarding shipping fees. One message indicated that there was free shipping. Another message was free shipping with purchases over $50.00. When going through the payment process there was indication that the $8.00 shipping fee would be removed, it never did. There are many websites where I can purchase shoes that offer free shipping (especially when paying full price for a shoe). I will not be purchasing from this website again.

June 18, 2024
MeToo Shoes logo

Reply from MeToo Shoes

Where does it say free shipping? We used to offer it but as a small company it is hard to survive that way!

Rated 5 out of 5 stars

Great Experience

I had found these shoes on Stitch Fix and they didn’t have my normal size.

I measured my foot and ordered through me to directly. Although the size chart wasn’t quite accurate, me too was great about doing multiple exchanges to get it right.

Not only the shoes are adorable, but all the shipping was paid for and quick.

June 26, 2024

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