I love the service - fast and efficient. The only thing i'd say needs improving is the website. I find it a bit confusing and always gets something wrong.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been using Metro Imaging for years, mostly for online self-service printing. I'm glad to report that nothing has changed post the merger/move. I still receive exactly what I expect to see, with a... See more
Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive? I am still unable to rate on this occasion (Royal Mail being an unwilli... See more
Company replied
We required several prints to complete the finishing touches to our pub and hotel here in London. We are delighted with the quality of the product. The pictures look amazing and really help lift the a... See more
Company replied
Company details
Written by the company
40 years in the photographic industry has taught us that every person who works here is as important as our clients. Our aim is for a flexible workforce with multi-skilled and cross-trained people so that our level of expertise is second to none. We enjoy working in a friendly atmosphere and we want you to feel welcome too. Walk through our doors and you’ll find us a very approachable enthusiastic sort, just take a look at our staff profiles for a sneak peek into who we are and our backgrounds. We know a lot about photography and we take the time to understand your needs and tailor our service to best suit you. This personal approach, means that whatever you throw at us we are confident we can exceed your expectations. Don’t just take our word for it, drop in or give us a call and we’ll be happy to show you what Metro can do.
Contact info
32 Great Sutton Street, EC1V 0NB, London, United Kingdom
- 0207 865 0000
- enquires@metroimaging.co.uk
- metroimaging.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great bw prints
Great bw prints. Well printed no marks and well packaged.
Could have done with a detailed list to remind me of my own selections and to help with my archives. I guess it’s better for the planet though.
So maybe I’ve missed the point.
Maybe included on the envelope sticker Etc. Apart from that I’m very pleased.

Reply from Metro Imaging
Perfectly produced Giclée print on…
Perfectly produced Giclée print on Hahnemüle Fine Art Baryta paper. Consistently meticulous work. Thank you!

Reply from Metro Imaging
The client loved it
The client loved the print quality. I was astonished that it reached them in under 24 hours of making the order. Great stuff

Reply from Metro Imaging
Fabulous service
Fabulous service. It was the first time I had been into Metro for over 20 years, and I was as impressed as I always used to be. Beautiful printing, done more quickly than the advertised turn around time; friendly and helpful.

Reply from Metro Imaging
Always printed to such a high quality…
Always printed to such a high quality and in a timely fashion and they are very helpful if you get stuck or need things quicker. Very good customer service. I have used them for years and always been impressed.

Reply from Metro Imaging

Reply from Metro Imaging
Beautifull prints.
Beautifull prints.
I have ordered some test prints of my paintings and I will defiantly order some more.
I have collected them personally and the person behind the till was kind enough to explain and show me different types of paper and prints.
Great service, and fast, I ordered on 17/09/23 and the order was ready on 19/09/23.
Thanks Metro Imaging

Reply from Metro Imaging
All excellent
All good - the printing, the delivery , & the ease of putting in the order. Especially as it was for a new client, paid for, & to be sent to to Singapore!!
Thankyou Metro team

Reply from Metro Imaging
Fantastic find
Job well done-
They did an excellent job and were very helpful.
It would be more useful to be able to discuss paper types and quality of outcome with examples on site with subjects that are not always photographs

Reply from Metro Imaging
Great service as always
Great service as always, ordered prints through easy to use online portal and were ready for collection next day.
Quality of prints are always perfect

Reply from Metro Imaging
Metro - at the top of their game.
Consistently high quality printing combined with outstanding customer care. If you value quality fine art reproduction, why go anywhere else.

Reply from Metro Imaging
Fabulous service
Easy to order on the website, the prints came faster than expected and the quality was stunning

Reply from Metro Imaging
Perfect Prints
Excellent service, I ordered my prints online and they were ready the next day. They were supplied in a lovely hard backed envelope and easy to carry.

Reply from Metro Imaging
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







