I love the service - fast and efficient. The only thing i'd say needs improving is the website. I find it a bit confusing and always gets something wrong.
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See what reviewers are saying
I've been using Metro Imaging for years, mostly for online self-service printing. I'm glad to report that nothing has changed post the merger/move. I still receive exactly what I expect to see, with a... See more
Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive? I am still unable to rate on this occasion (Royal Mail being an unwilli... See more
Company replied
We required several prints to complete the finishing touches to our pub and hotel here in London. We are delighted with the quality of the product. The pictures look amazing and really help lift the a... See more
Company replied
Company details
Written by the company
40 years in the photographic industry has taught us that every person who works here is as important as our clients. Our aim is for a flexible workforce with multi-skilled and cross-trained people so that our level of expertise is second to none. We enjoy working in a friendly atmosphere and we want you to feel welcome too. Walk through our doors and you’ll find us a very approachable enthusiastic sort, just take a look at our staff profiles for a sneak peek into who we are and our backgrounds. We know a lot about photography and we take the time to understand your needs and tailor our service to best suit you. This personal approach, means that whatever you throw at us we are confident we can exceed your expectations. Don’t just take our word for it, drop in or give us a call and we’ll be happy to show you what Metro can do.
Contact info
32 Great Sutton Street, EC1V 0NB, London, United Kingdom
- 0207 865 0000
- enquires@metroimaging.co.uk
- metroimaging.co.uk
4.7
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Lovely prints
Lovely prints! Great quality and quick turnaround after placing the order online.
December 30, 2023
Reply from Metro Imaging
Thank you for the five star review and positive feedback it is very much appreciated.
Ace printers!
Metro's printing quality is always great; they've been very supportive in my years as a customer; and they offer a very quick turnaround.
January 12, 2024
Reply from Metro Imaging
Hi, Thank you for the kind words and positive feedback, it is very much appreciated.
Reply from Metro Imaging
Hello and thank you for the five star review, we appreciate your feedback.
Once you get your head round it
Once you get your head round it, the self select option is relatively easy to use. Once ordered, the service is very efficient and prints arrive swiftly. And they are beautiful by the way!
December 18, 2023
Reply from Metro Imaging
Thank you for the feedback it is very much appreciated. We are always improving our services and will relay your fedback to the team.
Great service, lovely work
You printed really fast, and were so helpful when I came in to collect my print.
The quality of the print is outstanding.
I’ll be doing lots more printing this year, and will be using you.
December 14, 2023
Reply from Metro Imaging
Thank you for the very positive feedback, it is very much appreciated and we look forward to working with you again.
Reply from Metro Imaging
Thank you for the five star review and glad you like the print.
Reply from Metro Imaging
Many thanks for the positive feedback it is very much appreciated.
Excellent quality prints
Excellent quality prints, well packaged, super fast delivery. What more could anyone want!
December 15, 2023
Reply from Metro Imaging
Thank you for the five stars review and wishing you a very happy Christmas from all at Metro.
Reply from Metro Imaging
Thank you for the five star review and positive feedback, is is very much appreciated.
You can never beat excellence
Having been with you many decades, I speak from experience - never let me down, always over delivered and made a partnership that will and has been always there.
The latest job will be, I am certain, nothing less than excellent, yet being at the mercy of a third party, that continues to perform worse and worse (Royal Mail) we both suffer under that less-than-miraculous servicer that has lost its purpose!
In spite of these travails - Metro is the best!
November 29, 2023
Reply from Metro Imaging
Thank you so much for the positive feedback and for being such a loyal customer! We will be investigating new ways for delivery in the new year and thank you for your patience in this regard.
Reply from Metro Imaging
Hi, many thanks for the positive feedback regarding our service, it is greatly appreciated.
Always ready to help and offer advice
Always ready to help and offer advice. The results are brilliant.
November 25, 2023
Reply from Metro Imaging
Thank you for the very positive feedback it is very much appreciated.
Reply from Metro Imaging
Many thanks for the positive feedback it is very much appreciated.
I screwed up my order by requesting…
I screwed up my order by requesting something not inappropriate. Someone contacted me immediately to adjust and re-fund portion of order. Great. Haven’t got the pics yet
November 23, 2023
Reply from Metro Imaging
Hi, Many thanks for the feedback and five stars. We are always on hand via email or phone to help with any of our services as we want you to receive the best quality product.
Thank you for your service.
November 7, 2023
Reply from Metro Imaging
Hello, Thank you for the five star review, we appreciate your positive feedback.
Royal Mail First Class
Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive?
I am still unable to rate on this occasion (Royal Mail being an unwilling participant), but as you are usually very good indeed I am very happy to give you your usual 5 stars.
November 13, 2023
Reply from Metro Imaging
Hi Patrick, Sorry to hear you have not received the order. Unfortunately we are at the mercy of Royal Mail who are reporting delays in deliveries. I will discuss with colleagues and rpeort back via email so that we can hopefully resolve the issue.
Fantastic service
November 10, 2023
Reply from Metro Imaging
Thank you for the positive feedback and hope we can be of service in the future.
Quick turnaround and a high quality…
Quick turnaround and a high quality value for money print. Thanks!
November 4, 2023
Reply from Metro Imaging
Hi, thank you for the five star review and glad you like the product and service times.
Good promt service items well packaged.
November 4, 2023
Reply from Metro Imaging
Many thanks for the five star review and feedback.
Reply from Metro Imaging
Many thanks for the five star review and glad you like the print.
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