1st Metropolitan Locksmiths Ltd Reviews 380

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Recently purchased new composite door which came with 3 keys. Needed spares. Found this company via internet search. Ordering straightforward. Payment easy, though was surprised at the price of keys (... See more

Rated 1 out of 5 stars

Importing from them was a nigthmare. - They sent shipments through custom office with proforma invoices instead of commercial invoices. - Commercial invoices, when issued, haded the following... See more

Rated 5 out of 5 stars

1st Class service by Stan, Spare padlock keys ordered online received promptly and fitted a treat. First time i've used them since moving from London many years ago when the father inlaw had a buildin... See more

Rated 5 out of 5 stars

I was extremely sceptical about taking a photo of a very specialised safe key, and expect it to work, as there were also some (not many) negative reviews, but I have to say I was 100% proved wrong to... See more

Company details

  1. Locksmith

Written by the company

Having an emergency? Call us on 020 7608 0809. Locksmiths, key-cutters, electronic entry systems, access control, and much more. All works quoted in advance.


Contact info

3.9

Great

TrustScore 4 out of 5

380 reviews

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Rated 5 out of 5 stars

Delighted!

Delighted with the service we had from 1st Metropolitan. Very prompt delivery of our keys which both work like a dream. Would certainly recommend them.

April 15, 2020
Unprompted review
Rated 5 out of 5 stars

Compact and super strong

Very solid lock, came with 2 keys and ABUS key code, so was able to order extra key from online locksmiths. I believe this is the highest rated padlock one can buy. Takes 2 times 14 mm shackles for secure tight fit.

April 15, 2020
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, fast and efficient.
Sent my key fob by post and got another 3 few days later, perfectly working!

April 15, 2020
Unprompted review
Rated 5 out of 5 stars

The keys came quick but they don't fit

The keys came quick but unfortunately, without having the original key, don't fit. In this difficult circumstances we all are living and working now, I really appreciate the prompt response from Stan who apologised for the situation and in the same time did the arrangements to have a full refund done. Best wishes all, thank you very much, keep safe. Mirela

April 15, 2020
Unprompted review
1st Metropolitan Locksmiths Ltd logo

Reply from 1st Metropolitan Locksmiths Ltd

Hi Mirela, I'm sorry to hear it. I will revisit this right away to see what happened. I'm working from home at present, but will confer with my colleagues so thatwe can resolve this for you.

Kind regards,

Stan (key dept. manager)

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