We Love Keys Reviews 97

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Prompt service. Ordered Friday, received Tuesday morning. Paid for Royal Mail signed for/tracked which recommend although email received Tuesday saying order processed didn't include tracking num... See more

Rated 4 out of 5 stars

Only four stars as the initial keys didn't fit, but a five star service. Great comms on the problem keys (high security, barrel lock keys created from photos), then replacements arrived the next... See more

Rated 5 out of 5 stars

Excellent service. Lost our safe key and only had a very old and worn spare. Contacted 4 or 5 different companies and We Love Keys were the only ones that offered a solution. Great communication f... See more

Rated 4 out of 5 stars

I find it odd that there are so many one star reviews. The first key I received was the wrong one, but when I messaged them I had a swift reply and replacement. And an explanation that somebody probab... See more

Company details

  1. Locksmith

Written by the company

We are an online based key cutting business located in London - United Kingdom. We have over 30 years of experience about keys and locks. We Love Keys also ships worldwide! wherever you are in the world, we can help you get your keys cut. We also operate a locksmith business in London called 1st Metropolitan Locksmiths. if you need help with changing a lock or open a door, you know who to call! One of our best sellers are Abus keys, Yale keys, traditional safe keys and tubular safe keys. We make a wide variety of keys and we made sure to organise them on our website so they are easy to find. If you can not find the keys you need on the We Love Keys website, do not hesitate to contact us, our info are on top of the page. We will do our best to assist you. Did you know that you get a discount on ALL our listed products? Basically, the more you order, the less you pay! The discounts are listed next to each product so you know exactly what you are paying! We also offer delivery options for UK based and international orders. Next day deliver, tracked delivery and signed for up until the standard delivery, we have it all. Your feedback is important to us, please let us know how we can assist you best!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, with prompt delivery for our security keys. Excellent follow up to order an additional key, nothing to fault at all, confident to recommend to friends and neighbours.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Had great service

Had great service finding a solution for a Chubb high security mortise lock key. Initially, photo copied keys had problems but staff were great at finding solutions until keys worked fine. Always answered emails quickly and replacement keys sent out almost by return.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

I recently lost a set…

I recently lost a set of keys, so I contacted We Love Keys to see if they could help. Giedre Juskeviciene got back to me straight away and asked for some photos. Three of the four keys were able to be cut directly from the key numbers, and I sent the fourth one in to be copied.

The replacement keys arrived promptly, fitted perfectly, and even had the original key numbers on them. I genuinely couldn’t be happier with the service and would highly recommend Giedre Juskeviciene and We Love Keys to anyone.

Thanks again for all your help, Giedre — it’s very much appreciated!

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service from We Love Keys

Excellent service. Lost our safe key and only had a very old and worn spare.
Contacted 4 or 5 different companies and We Love Keys were the only ones that offered a solution. Great communication from the sales team confirming they could make replacements.
Uploaded pictures of the key to their website and just a few days later received two new keys that showed how worn our spare key was! - They both worked perfectly. Quite expensive, but compared with the price of a locksmith and inconvenience of not being able to access our safe - well worth the cost.
First class service all round.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

So impressed

Key broke off in the lock to our bifold doors, we had no spare and I was expecting that we would need to replace the whole lock. We Love Keys came to the rescue with a replacement key delivered a couple of days after I emailed them a photo of the broken key! The replacement fits perfectly.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Keso 1000 key

Needed a unique key duplicated and shipped to the US. These were the only people that could make it happen.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Job…

I entrusted We Love Keys with acquisitioning of 20 keys and ship them internationally. They did it perfectly and on time.

October 21, 2025
Unprompted review
Rated 4 out of 5 stars

Highly recommended

Only four stars as the initial keys didn't fit, but a five star service.

Great comms on the problem keys (high security, barrel lock keys created from photos), then replacements arrived the next day and work fine.

Yes a first time result would have been nice, but their openness to help combined with simply being impressed they could cut them for me at all after search for some time in locksmiths and key cutting shops make me say 'Highly recommended".

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Hi first time using We Live Keys great…

Hi its my first time using We Love Keys I had great CS ,three nice new shiny keys delivered fitted perfectly quick delivery ,
I had put 2 orders in so 2x postage to make 2 different keys , I
e mailed the website to say I couldn't seem to.put 2 different keys on same order,the response was quick Denis the manager replied promptly put the 2 different key orders into 1 refunded the extra postage and i received my perfect fit keys in 48hrs ,they smoothly opened doors
I Highly Recommend this Brilliant Find the place to go for keys 👌

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE

Great customer service with three attempts to provide me with a new key finally had the correct key supplied...I was kept informed of the supply issues and updated when the correct blank key was finally sourced....really helpful staff!!!

August 30, 2025
Unprompted review
Rated 4 out of 5 stars

we love keys review

found company via 'GOOGLE' search after companies local to me couldn't help, ( KEY was for a German made electric bike) Followed protocols of website, when key arrived it worked faultlessly. One small thing i would have liked is to have been kept up to date on process, just a quick e-mail to say your key is done and has been despatched would have got you 5 * Would recommend company and happy with my result Cheers

August 29, 2025
Unprompted review

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