1st Metropolitan Locksmiths Ltd Reviews 380

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Recently purchased new composite door which came with 3 keys. Needed spares. Found this company via internet search. Ordering straightforward. Payment easy, though was surprised at the price of keys (... See more

Rated 1 out of 5 stars

Importing from them was a nigthmare. - They sent shipments through custom office with proforma invoices instead of commercial invoices. - Commercial invoices, when issued, haded the following... See more

Rated 5 out of 5 stars

1st Class service by Stan, Spare padlock keys ordered online received promptly and fitted a treat. First time i've used them since moving from London many years ago when the father inlaw had a buildin... See more

Rated 5 out of 5 stars

I was extremely sceptical about taking a photo of a very specialised safe key, and expect it to work, as there were also some (not many) negative reviews, but I have to say I was 100% proved wrong to... See more

Company details

  1. Locksmith

Written by the company

Having an emergency? Call us on 020 7608 0809. Locksmiths, key-cutters, electronic entry systems, access control, and much more. All works quoted in advance.


Contact info

3.9

Great

TrustScore 4 out of 5

380 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What is this culture that everyone…

What is this culture that everyone needs to be praised for doing the job they advertise they can do; they then were asked to do and been paid for? I am not sure what you want me to say. Thank you, perhaps?
Thank you.

February 11, 2020
Unprompted review
Rated 5 out of 5 stars

Able to copy my unusual keys perfectly.

I am so impressed with Metrolocks. I couldn't find any locksmiths in my area who were able to make a copy of my unusual key, but Metrolocks were able to. All they needed was the brand name and the number on the key, and they were able to make copies. And the copies worked perfectly.

February 10, 2020
Unprompted review
Rated 5 out of 5 stars

Prompt and Efficient Service

Prompt and Efficient Service

First Metro helped me out with a trans-Atlantic problem as I could not locate the blank keys I needed for cutting/copying in Canada. They quickly identified the keys I needed and sent them off by mail which I received on this side of the ocean in about 10 days. Thank you for your assistance!

Paul

January 20, 2020
Unprompted review
Rated 5 out of 5 stars

Easy procedure

Was unsure whether we could get copies of a security key. Took a picture and the codes off the original key and the company were very quick to reply they could help. Slight delay in receiving them due to Christmas/New Year holidays but all in all it was a very easy experience.

January 14, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look