Met Serve Ltd Reviews 1,899

James Heapes (engineer)
James was friendly and respectful. He was helpful and thorough and the job was done with efficiency and speed. All things considered, a very pleasant experience.

Sam came today to fit a new water tank for us - he was very personable , clean and efficient and we were perfectly happy with the job - thank you Sam !

Arron was very polite and cheerful. The work was done to an excellent standard. Arron explained everything very clearly

We reported a leaking toilet to British Gas home care and within the hour an DYNO engineer, Simon Frampton arrived. The problem was dealt with professionally and efficiently with clear explanation and promptly resolved. Simon was most helpful and personable, we would fully recommend this service as 5 star!

Aaron Price was professional and efficient and despite encountering lots of issues with the job, he preserverei and calmly solved our problem. Very polite and friendly in equal doses. We were extremely impressed with the high quality of service given and would highly recommend Dyno.

Billy was on time sorted the new radiator for us. good job all round. Happy with the work.

Impressively fast call out. Ben P (22E) was knowledgeable, professional, very personable and highly effective at sorting our bathroom leak. He left everything immaculate. If you are fortunate enough to have BenP called to your job, you have done very well!

Ben and Michael were exceptional. What a service. Apart from being really lovely personable guys they did a fantastic job. I cannot praise them enough.

Fantastic service by Simon.
Great communication, on time and quick repair. No stress no hassle. Job no 5820629. Thanks so much

Simon Frampton - arrived very promptly- literally within 3 hours of booking the appointment online. He was professional, courteous, helpful and quick. Job was completed in very good time.

Very happy with him and the job he did for us.

Had a faulty toilet flush issue. Craig Barker carried out the job. Went the extra mile to change the button so it looked new for the tenant and fixed a stopcock as extra.
Very professional and great service.

Engineer Frank Matthews was friendly and knowledgeable. He identified the kitchen tap I purchased for the job was faulty and he provided a similar tap to what was there before. He confirmed if I was happy with the replacement before installation. I'm happy with the service.

Frank Matthew’s, an ethical gentleman with ingrained and inherent customer service. Frank is phenomenal in the services he provides and an invaluable asset for Metserve / Dyno. His 30 plus years as an experienced plumber is evident through his professional workmanship and post remediation clean up which exceeds his customers expectations.

In less than one hour after reporting a significant water leak in my property as an emergency to British Gas HomeCare, a DYNO plumbing engineer arrived. He diagnosed the problem. This required a tricky repair which was undertaken by two colleagues next morning. They did an excellent job and restored a normal water flow within 20 hours of my report. They were very pleasant, explained their actions, and were careful not to damage my property. I cannot fault them-excellent service!

Very professional and friendly staff. Engineer did an excellent job on fitting a new bathroom radiator and kitchen sink mixer tap.Very tidy workmanship.

When issues happened with one part not fixing fault was able to bar continuity with same plumber to sort the problem at at later date. Very friendly and explained everything

Our stopcock was leaking quite badly.We phoned Metserve Dyno and within one hour Esmond,your engineer was here. We asked if he could put a new stopcock in as it leaked everytime we had to turn it off.He didn’t have the part on the van but made a temporary fix and came back 2 days later and very soon we had a brand new stopcock . Esmond was very polite and did a very professional and slick job.
Thank you Esmond and Metserve Dyno for such a swift and professional job.
Mick Loos

We had a great service for various/multiple jobs (Ref 5724384),at our flat in Poole and Simon always provided excellent service, exceptional expertise and we would highly recommend Simon Frampton and MetServe

All work carried out neatly and satisfactory. I found Simon very polite and helpful and would recommend this company.

Karl B arrived on time.
He considered carefully the best way of resolving the leak from a hot water pipe in our airing cupboard.
After discussing the problem with his office, he said he could replace the leaking section of pipe there and then.
It would take c. 2 hours.
The cost he quoted seemed reasonable, so we gladly accepted it.
Karl B did a very good job and answered all our questions.