Main service is quite good, good brands are offered along with good rates, yet freight forwarding and distribution options that often the brand picks to deliver items it's bad as well as their reply... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The deliveries takes too much time, in the returns I have to pay for shipping costs, twice, (when i buy the product and when I return it) and is not my fault that one brand has different sizes than ot... See more
Company replied
My purchases are ok i have no problem with that, but i pay for premium service one month ago, and everytime that i want to buy in mi ticket appear the amount of the sending service, ive send more than... See more
Very bad selling broken items
Company replied
Company details
Written by the company
Las mejores marcas de moda & lifestyle a un solo click, con hasta un 70% de descuento. Encuentra promociones diferentes todos los días. Encuentra marcas como: Guess, Calvin Klein, Tommy Hilfiger, Hollister, Mango, Under Armour, Puma, Levis, Lacoste, y más.
Contact info
Mexico
- mex.privalia.com
1.6
Bad
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
my purchase arrived before expected
November 12, 2018
Unprompted review
I like the products but sometimes the…
I like the products but sometimes the offers are the sames of the stores and the idea is ti have a better offer in the app
October 23, 2018
Unprompted review
Good offers and products
Good offers and products, some brands like Gotta do not appear anymore, that is the only inconvenient.
October 16, 2018
Unprompted review
everything has been ok until now the…
everything has been ok until now the problem I have had so far Is with the size some clothes have I do not understand it. it could be better for me if you standardize them as S, M,, L, x...... etc.
October 9, 2018
Unprompted review
The best itmes at the best price !
September 26, 2018
Unprompted review
Great prices on name brands!
September 26, 2018
Unprompted review
I am happy with My products
I am happy with My products, Privalia is excellence.
September 19, 2018
Unprompted review
Good Online Store
Good Online Store
Good priceses on products, items, devices, etc.
September 19, 2018
Unprompted review
I like the brands
I like the brands, prices are ok, but sometimes I do not receive complete products. And then it takes a lot of time to fix the problem.
July 23, 2018
Unprompted review
Excellent brands
Privalia offers a wide variety of excellent brands and products that meet the needs of users.
July 20, 2018
Unprompted review
Privalia is a great shopping website
Privalia is a great shopping website, in this you can find excellent products, good prices and a lot of premium brands. I like so much buy in Privalia.
July 20, 2018
Unprompted review
It's a great page to buy for good…
It's a great page to buy for good prize, however, I've beem having problems with the arrival of some of my products.
July 16, 2018
Unprompted review
Great products on excellent prices
Great products on excellent prices, just the sizes were limitaded.
July 14, 2018
Unprompted review
It was a smooth shopping experience
It was a smooth shopping experience. I liked the product, it arrived on time and the price was good.
July 13, 2018
Unprompted review
In most of te time are ok
In most of te time are ok, but when I went to buy a footwear disapear in Just 2 days, i think so was for the store Who offer
Thats my comment
July 13, 2018
Unprompted review
Good offers
Good offers, excellent prices and time to deliver always less that announce.
July 13, 2018
Unprompted review
Excellent Portal User and prices very…
Excellent Portal User and prices very goods ... regards
July 13, 2018
Unprompted review
Privalia is a highly reliable shopping option online
Privalia is a highly reliable shopping place online, the products are fantastic and prices are outstanding.
They have a good variety and change in a regular basis the items available. I love the information they provide for clothes size. Delivery times are as described and in my case the items have arrived the earliest possible and in perfect conditions. I have not had any trouble with payments. I cannot tell about exchanging merchandise or cancelling because there has not been need.
Basically love Privalia
June 14, 2018
Unprompted review
Everything was, almost, ok
Everything was ok, but my order was changed: I bought “eau de parfum” and I received “eau de toilette” (two different bottles with the same issue)
June 13, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.