mfamilybox Reviews 257

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

My order never arrived - tracking information showed it in numerous locations but sadly my home was not one of them. Emailed company to advise - nothing back, would avoid using this company and would... See more

Rated 1 out of 5 stars

This company is absolutley terrible! Ordered and paid for product on June 4,2020. Nearly 6 weeks later I've asked for several updates and there using all kinds of excuses. The most recent request for... See more

Rated 1 out of 5 stars

ordered a hat , realized they had included the model name hat with the name I ordered. Got it touch immediately ( within 2 minutes) . Could not reach a real person - checked box that I wanted to mo... See more

Rated 1 out of 5 stars

I agree with all the other awful reviews, I think this is a scam. DO NOT ORDER FROM THIS COMPANY, my order was over three weeks ago and when I complained I was asked to register on their claims websit... See more

Company details


Contact info

  • N Pennsylvania St 211, 46204, Indianapolis, United States

  • mfamilybox.com

1.4

Bad

TrustScore 1.5 out of 5

257 reviews

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Rated 5 out of 5 stars

I didn't order anything special

I didn't order anything special. Just the Lamb hat so everything went smoothly. It showed up in about three weeks. And I'm very happy with the quality and looks of the hat . Thanks

August 21, 2020
Unprompted review
Rated 1 out of 5 stars

Wrong Name; No Help

I received the wrong name on two hats I ordered. When I filed a claim it was approved for running it again. So now I have 2 wrong orders with 4 wrong hats. Wrong name: Wilson should read Correct name: Medrano. I've sent 15 emails trying to get this issue corrected.

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

I love the quality of this hat

I love the quality of this hat. I love that they put my last name on it. The hat fits perfectly. So hard to find one that does....I will be ordering again...this hat rocks

August 12, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Excellent quality. I ordered 5 hats, one for each member. Even with the covid conditions I received the order quickly. Everyone loved them, thank you.

August 11, 2020
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

I agree with all the other awful reviews, I think this is a scam. DO NOT ORDER FROM THIS COMPANY, my order was over three weeks ago and when I complained I was asked to register on their claims website, which has a very poorly coded html page saying it is not available. I'm trying to recover my money and have no hope of getting it or my goods, please steer clear.

August 8, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product

I have ordered 5 of these hats and they are exactly what they show. Very good quality. Very happy with my purchase. I mistakenly ordered my two green hats with the wrong name so don't know if I can return them or not. I still am very happy with the quality and the shipping.

August 1, 2020
Unprompted review

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