mfamilybox Reviews 257

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

My order never arrived - tracking information showed it in numerous locations but sadly my home was not one of them. Emailed company to advise - nothing back, would avoid using this company and would... See more

Rated 1 out of 5 stars

This company is absolutley terrible! Ordered and paid for product on June 4,2020. Nearly 6 weeks later I've asked for several updates and there using all kinds of excuses. The most recent request for... See more

Rated 1 out of 5 stars

ordered a hat , realized they had included the model name hat with the name I ordered. Got it touch immediately ( within 2 minutes) . Could not reach a real person - checked box that I wanted to mo... See more

Rated 1 out of 5 stars

I agree with all the other awful reviews, I think this is a scam. DO NOT ORDER FROM THIS COMPANY, my order was over three weeks ago and when I complained I was asked to register on their claims websit... See more

Company details


Contact info

  • N Pennsylvania St 211, 46204, Indianapolis, United States

  • mfamilybox.com

1.4

Bad

TrustScore 1.5 out of 5

257 reviews

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1-star

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Rated 5 out of 5 stars

Saw the add on Facebook

Saw the add on Facebook, I thought cool, I visited their site, picked a hat color. I ordered it and in no time it was on it's way. My new hat with family name is just what I wanted. I'm more than happy,

July 24, 2020
Unprompted review
Rated 1 out of 5 stars

This company is absolutley terrible, UNACCEPTABLE delivery times if it ever gets delivered.

This company is absolutley terrible! Ordered and paid for product on June 4,2020. Nearly 6 weeks later I've asked for several updates and there using all kinds of excuses. The most recent request for a update on my paid order resulted in a email stating your product has shipped. I've checked the tracking number 4 times over two days and the same result, sorry no information about this tracking number! I don't believe that's it shipped for one second. They created a shipping label and that allows them to intentionally lie to there customers. I will never recommend this company nor ever buy from again.. I will never order another thing of of FB either!

July 12, 2020
Unprompted review
Rated 5 out of 5 stars

Love my shirt

Love my shirt. Getting tons of compliments. Of course I tell them who/where I purchased it from. Great price, and quality . Definitely purchase more in the future. Thank you.

July 10, 2020
Unprompted review
Rated 5 out of 5 stars

Family Keepsakes From myfamilybox

Both my sons and I served in the Armed Forces. When I saw the Mug with the Subdue Flag and one Red stripe, with our name, I had to have it for us. oth my sons and I love it. his is my second purchase from My Family Box and, I'm sure, not he last

July 6, 2020
Unprompted review
Rated 1 out of 5 stars

Very poorly

I ordered a hat of our last name and I ordered a shirt of my dad’s first name for Father’s Day gift and it did not arrived I ordered this on May 30, 2020 I’m trying to get a hold of them but I do not get a real person but yet they want me to refer friends

June 21, 2020
Unprompted review
Rated 1 out of 5 stars

ordered a hat

ordered a hat , realized they had included the model name hat with the name I ordered. Got it touch immediately ( within 2 minutes) . Could not reach a real person - checked box that I wanted to modify my order - never heard from anyone and yet I got e-mails within 15 minutes urging me to order other things.
Would never order again.
Also saw another set of reviews that were all negative - what happened to those? Tried to reach website again - said; it had been taken down.

June 15, 2020
Unprompted review
Rated 5 out of 5 stars

I've ordered two shirts from this…

I've ordered two shirts from this company those shirts were great good quality never had a problem with shipping it came to me pretty fast say it's good company you guys must be ordering from the wrong company or something cuz I've never had a problem with him

May 21, 2020
Unprompted review
Rated 1 out of 5 stars

I placed my order on April 18,2020 and…

I placed my order on April 18,2020 and have yet to receive my order and when I try to inquire about the status it constantly says it is in processing. How long does it take to make a shirt and you can't talk to a live representative and then today I get a message saying that my order could not be processed but they said nothing about refunding my money. This is the worst ordering experience I have ever had. I will not recommend anyone ordering from this company if you would like to get your merchandise in this century.

May 14, 2020
Unprompted review

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