Lauren was great. She was super courteous, patient and helpful. She helped me navigate the app transfer process whilst on the phone to transfer funds. The app could do with some enhancements to... See more
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I have been with this credit union for years even before the name change. Its a fantastic business that puts community first and hasn't succumbed to total automation. You can always talk to their advi... See more
I recently joined Credit Union wanting foreign exchange as my own bank no longer does this. I found the transaction painless, friendly and easy. I have since joined and am gradually using more & mor... See more
I was worried about something, dropped into Member First, they looked after me brilliantly and answered all my questions, really sound people. This is the way Credit Unions should be run- RW
Company replied
Company details
About Member First Credit Union
Written by the company
Member First Credit Union offers great value loans and hassle-free savings. We're member owned and not-for-profit, serving communities across North Dublin.
Great Value Loans
Hassle-Free Savings
Join Online Now
Contact info
Artane Roundabout, Malahide Road, Artane, D05 FH97, Dublin 5, Ireland
- (01) 851 3400
- info@mfcu.ie
- mfcu.ie
4.6
Excellent
352 reviews
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They have helped me get a loan and have…
They have helped me get a loan and have been so helpful all was done so quickly with no stress.
September 2, 2024
Unprompted review
Reply from Member First Credit Union
Hi Katrina, we are thrilled to hear about your positive experience with us. It's wonderful to know that we were able to make the loan process smooth and stress-free for you!
Was guided theough the process very…
Was guided through the process very well by Karen. Couldn’t of had a better experience thank you
January 4, 2025
Reply from Member First Credit Union
Hi AK, we're so glad to hear you had a positive experience with us. We will pass on your kind message to Karen.
As it is my father's account with…
As it is my father's account with members first, I was concerned that his issue would not be dealt with by myself due to GDPR. My father is currently in a nursing home for respite as he has been very ill lately. I found your staff Karen and Maria most helpful, understanding and caring. They sorted everything out for my father. Thanks so much 🙏
December 12, 2024
Reply from Member First Credit Union
Hi Beth, thank you for your 5-star review! We'll make sure to pass on your message to Karen and Maria.
Staff are very helpful all the inquiry…
Staff are very helpful all the inquiry especially Jenny
November 16, 2024
Unprompted review
Reply from Member First Credit Union
Hi there, thank you for your great feedback and for giving us 5 stars!
I have been member of the credit union…
I have been member of the credit union for 30 years now. Since my parents opening the account for me. I have got a few loans from them. I have found its cheaper to get a loan from bank of Ireland. Cars loans and personal loans. It's meant to be non profitable business. Banks can give cheaper loans and make profit.
August 19, 2023
Unprompted review
Lauren was great
Lauren was great. She was super courteous, patient and helpful. She helped me navigate the app transfer process whilst on the phone to transfer funds.
The app could do with some enhancements to improve the user experience and intuitive / logical navigation. See AIB and Revolut for market leaders for financial app design. So a massive shout out to Lauren for her support.
August 15, 2024
Very helpful staff who were more than willing to answer my questions
Very helpful staff who were more than happy to make their process's as easy as possible. Clear communication and prompt replies.
August 15, 2024
Prompt reply
August 13, 2024
Very quick to get back to me and solved…
Very quick to get back to me and solved my problem straight away.Very happy with response!
July 26, 2024
They are super friendly and…
They are super friendly and understanding. Customer service on phone and they are quick to reply to emails.
July 22, 2024
Sinead was super helpful and really…
Sinead was super helpful and really supportive in setting me up
July 19, 2024
Won't be going back
My wife and I each have an account in the raheny branch. MFCU recently introduced a one year fixed term deposit account. We decided to transfer some funds to this, downloaded and completed the forms. Left them into branch. According to the grumpy assistant this wasn't enough, we both have to visit the branch, complete the forms, bring id, proof of address etc We are already account holders who completed CJA requirements within the past 2 years! We were not taking funds out, just putting some in a different type of account. Have now transferred the funds to a fixed term account in BofI.
July 2, 2024
Unprompted review
Change of phone number while overseas
Sinead in the Member Services Centre was brilliant in helping with my issue. She responded quickly, and always with enough information and detail that every step of the process was clear and easy. Thanks a mil!
July 4, 2024
I signed up for on-line
I signed up for on-line
Members First, the lady in store showed me the easy steps to follow to register, I find hhe on-line service brilliant
May 20, 2024
Great customer service from MFCU
It was made so easy for me and my problem was solved in no time.
May 29, 2024
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