The order was easily placed and the decking timber was immediately available in the yard and an assistant helped put it on the roof of my car. Only one problem the timber was stacked outside and was s... See more
Company replied
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See what reviewers are saying
Good quality sleepers. Consistently best prices. Quick delivery and good communication. This is the third time we have bought from them and never any issues.
Company replied
Quick delivery to a preferred location which made it easier for all involved. Great communication. Never had an issue in all orders I've made.
Company replied
We purchased a new kitchen from MGM Dundee and the service we received was first class. From the initial meeting to the design and choosing of our kitchen it was a very professional experience. The k... See more
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Company details
Written by the company
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Contact info
37 Hospital Street, DD3 8DJ, Dundee, United Kingdom
- 01382 817738
4.8
Excellent
336 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 48 hours
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Excellent local supplier
Excellent products, service and price from a local supplier.
January 14, 2026
Reply from MGMTimber - Dundee
Hi Walter,
Thank you for your kind words about our products and service. We're glad to hear that you had an excellent experience with us and we hope to see you again for your future projects!
Kindest Regards
MGM Timber
Reply from MGMTimber - Dundee
Hi Michael,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Kindest regards,
MGM Timber.
Great staff
Brilliant prices, helpful staff great comms advising when your order is ready
November 12, 2025
Reply from MGMTimber - Dundee
Hi Geraldine,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber
Fast efficient friendly
October 13, 2025
Reply from MGMTimber - Dundee
Hi Jill,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Dundee!
Kindest Regards,
MGM Timber
Over promise under deliver
Everything started out great and I made my order and was told to expect my delivery by a certain date. When that date came I received a call saying they could manage this due to over booking and they can now deliver it the following week.
This Pissed me off so I cancelled and I won’t be returning.
August 30, 2025
Reply from MGMTimber - Dundee
Hi,
Thank you so much for taking the time to leave us a review,
We are so sorry to hear you you were unhappy with the service you received, someone from our customer service team has been in touch with you direct to discuss this further with you.
Kindest Regards,
MGM Timber
Reply from MGMTimber - Dundee
Hi,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Quick and simple to order
Very easy to order, and friendly staff when picked items up.
August 24, 2025
Reply from MGMTimber - Dundee
Hi Louise,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Dundee!
Kindest Regards,
MGM Timber
Reply from MGMTimber - Dundee
Hi,
Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.
Kind Regards
MGM Timber
Reply from MGMTimber - Dundee
Hi Mark,
Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Reply from MGMTimber - Dundee
Hi Colin,
Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.
Kind Regards
MGM Timber
This was my second order and it was…
This was my second order and it was excellent service just as before, delivery came tk rhe back garden as asked and the guy even opened the packaging and helped me move the wood into my garden when he could have just left it on the path, will be ordering again soon for more projects
August 27, 2025
Reply from MGMTimber - Dundee
Hi Julz,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Kindest regards,
MGM Timber.
Knowledgeable, friendly and helpful
Knowledgeable, friendly and helpful service as always, similar experience also with St. Andrews store.
Go to store for timber and many other home improvement products from flooring, wardrobe doors and bathrooms to kitchens and wall panelling. Decking and fencing also available.
August 21, 2025
Reply from MGMTimber - Dundee
Hi,
Thank you for your kind words about our helpful branch team and our products, We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber
You always get what you ask for and it…
You always get what you ask for and it is always high quality
August 8, 2025
Reply from MGMTimber - Dundee
Hi Mrs. Cummins,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Highly recommend.
Placed order online, delivery confirmed, delivery arrived. All very efficient and great quality.
August 14, 2025
Reply from MGMTimber - Dundee
Hi Morna,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Reply from MGMTimber - Dundee
Hi David,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Building a fence
Delivery driver was friendly and helpful, order arrived in good condition. I had zero low quality pieces of timber everything was to a good standard.
July 13, 2025
Reply from MGMTimber - Dundee
Hi Danny,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Kindest regards,
MGM Timber.
Reply from MGMTimber - Dundee
Hi,
Excellent service is exactly what we're striving for so this is great to hear. Thank you very much for taking the time to leave us your review.
Kindest Regards,
MGM Timber
For domestic- building a fence.
For domestic- building a fence.
Easy to use website.
The Dundee branch contacted me ahead of time to confirm delivery date.
Delivery was right on time.
Unfortunately the truck didnt have a Hi-ab crane to quickly unload the wood and place it over the fence, but to be fair I didnt request this when I placed my order. So just manually unloaded the truck.
All good.
I have used them in the past and would use them again.
Free delivery is good.
June 29, 2025
Reply from MGMTimber - Dundee
Hi David,
Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Easy to order online
Easy to order online.
Required products in stock.
Competitive prices.
Service rather slow when waiting to collect.
July 3, 2025
Reply from MGMTimber - Dundee
Hi Graeme,
Thank you for taking the time to leave us a review,
We are so pleased you found our website easy to use, and everything you needed was in stock, However we apologise you waited longer to collect than expected.
Kindest Regards,
MGM Timber
Reply from MGMTimber - Dundee
Hi Neil,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
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