Excellent service, did an online order, which they called to confirm the next day. Driver phoned prior to delivery to get access and unloading to the correct point. All wood delivered excellent would... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
5 stars plus! I've ordered floor boards, and I'm very happy with their goods and service. Top supplier out there! The customer care is exceptional (shout out to Daniel at Perth branch for efficient, p... See more
Company replied
The best in town for the following. Service Quality Value Customer service. Recently ordered wood for a new garden fence . From start to finish the communication was excellent 👌 Kim... See more
Company replied
MGM Perth are without doubt a helpful and proactive company. On more than one occassion this year they have gone out of their way to deliver materials to prevent us falling behind schedule. Well done... See more
Company details
Written by the company
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Contact info
Ruthvenfield Road, Inveralmond Ind Est, PH1 3EE, Perth, United Kingdom
- 01738 441566
4.9
Excellent
189 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good friendly service
Very good friendly service. Kept informed throughout the proces.
September 28, 2023
Reply from MGMTimber - Perth
Hi Patrick,
Thank you for your kind words about our friendly service. We're glad to hear that you were kept informed throughout the process.
Kind Regards
MGM Timber
Delivery driver was fantastic
Delivery driver was fantastic, give my thanks. Happy with the service end to end
September 27, 2023
Reply from MGMTimber - Perth
Hi There,
Thank you for your kind words about our delivery driver. We're thrilled to hear that you had a fantastic experience with our service from start to finish.
Kind Regards
MGM Timber
Great service
Easy process to order and got telephone call to ask when would be best to deliver. Delivery was easy and they left it on my drive will order again.
September 19, 2023
Reply from MGMTimber - Perth
Hi Martin,
Thank you for your positive feedback. We're glad to hear that the ordering process was easy for you and that our team reached out to schedule a convenient delivery time. We appreciate your business and look forward to serving you again in the future.
Kind Regards
MGM Timber
Reasonable prices, trouble-free ordering + delivery
August 30, 2023
Reply from MGMTimber - Perth
Hi Graeme,
Thank you for your review. We're glad to hear that you found our prices reasonable and had a trouble free experience with ordering and delivery. We strive to provide a seamless and efficient service to our customers.
Thank you
Kind Regards
MGM Timber
Excellent Service from MGM Perth
Ordered online, delivered promptly, excellent service
August 17, 2023
Reply from MGMTimber - Perth
Hi Michelle,
Many thanks for shopping with MGM Timber and taking the time to leave us a review.
All the best with your project
Kind Regards
MGM Timber
Fast and uncomplicated ordering and…
Fast and uncomplicated ordering and delivery service.
August 13, 2023
Reply from MGMTimber - Perth
Hi,
Many thanks for shopping with MGM Timber and taking the time to leave us a review.
All the best with your project
Kind Regards
MGM Timber
Reply from MGMTimber - Perth
Hi Andrew,
Many thanks for shopping with MGM Timber and taking the time to leave us a review.
All the best with your project
Kind Regards
MGM Timber
Good quality timber delivered on time
July 25, 2023
Reply from MGMTimber - Perth
Hi There,
Thank you for your 5* review - we really appreciate your feedback!
Kind Regards
MGM Timber
Placed an order on line for fencing…
Placed an order on line for fencing receiving a phone call the next morning for a convenient delivery that suits me very helpful driver next day despite hammering rain placed pallets where I wanted perfect timing fence up all happy here
July 24, 2023
Reply from MGMTimber - Perth
Hi There,
Thank you for your 5* review! We are delighted to see that you enjoyed your experience with us, and we'll be sure to pass on your kind feedback to the Perth team.
We hope to see you again soon!
Kind regards,
MGM Timber
Reply from MGMTimber - Perth
Hi Barry,
Thank you for your very kind review, Excellent customer service is what we endeavour to provide so we are very happy to see your review.
We hope to see you again soon!
Kind regards,
MGM Timber
5 stars plus
5 stars plus! I've ordered floor boards, and I'm very happy with their goods and service. Top supplier out there! The customer care is exceptional (shout out to Daniel at Perth branch for efficient, professional and swift processing of orders). They go the extra mile, do all they can to process the order swiftly which is hugely appreciated and very convenient if you happen to be short of materials in the middle of works. Thank you.
July 5, 2023
Reply from MGMTimber - Perth
Hi Vilma,
Thank you for your very kind review, This excellent customer service is what we endeavour to provide so we are very happy to see your review.
We hope to see you again soon!
Kind regards,
MGM Timber
Well delivery is never a problem.the…
Well delivery is never a problem.the price is better than other big stores or firms and the product always good nit like another big DIY store where the wood comes warped etc so I will recommend this to all my peers
June 23, 2023
Reply from MGMTimber - Perth
Hi There,
Thank you for your kind review, we are pleased that you are happy with the service received.
We hope to see you again soon!
Kind regards,
MGM Timber
Reply from MGMTimber - Perth
Hi Ian,
Many thanks for shopping with MGM Timber and taking the time to leave us a review.
All the best with your project
Kind Regards
MGM Timber
Great comms from Karen at Perth branch
Great comms from Karen at Perth branch. She kept me informed of progress. Delivery driver also great comms, phoning me to keep me updated with precise delivery time. Excellent service from them both.
June 1, 2023
Reply from MGMTimber - Perth
Hi There,
Thank you for your very kind review, This excellent customer service is what we endeavour to provide so we are very happy to see your review.
We hope to see you again soon!
Kind regards,
MGM Timber
Excellent service from order to…
Excellent service from order to delivery, helpful driver and great customer service. Thank you
May 29, 2023
Reply from MGMTimber - Perth
Hi Paul,
Thank you for your kind review, we are pleased that you are happy with the service received.
We hope to see you again soon!
Kind regards,
MGM Timber
The right place right price friendly…
The right place right price friendly helpful and knowledgeable staff
June 1, 2023
Reply from MGMTimber - Perth
Hi There,
Thank you for your kind review, we are pleased that you are happy with the service received.
We hope to see you again soon!
Kind regards,
MGM Timber
Quick delivery.
May 27, 2023
Reply from MGMTimber - Perth
Hi There,
Many thanks for shopping with MGM Timber and taking the time to leave us a review.
All the best with your project
Kind Regards
MGM Timber
Warped timber
Hi i order and recieved £651 worth of weatherboard and carcassing out off 17 lengths of cls timber 38x63 only 5 straight ones , 2 lengths off 38 x93 1 straight. 30 lengths off
15 x147 weather board at least 12 either warped or cracked length ways knots missing. Absolute disgrace. I used it only because i had too build a shed for a fixed date . I will never darken your doors again seriously thinking of getting local paper involved so people can be aware. Sorry for inconvience but come on im only diy man.0
May 5, 2023
Unprompted review
Reply from MGMTimber - Perth
Hi Robert,
Thank you for taking the time to leave your feedback. We are sorry to see that you have had issues with the products that you ordered.
if you would like to contact the branch on 01738 441566 or via email on MGMPerth@mgmtimber.com they are more than happy to discuss this with you.
Apologies for any inconvenience this has caused
Kind Regards
MGM Timber
Garden project materials
I was needing to order sleepers and fence posts for a garden project. After pricing up various companies MGM were the best in terms of matching the materials needs I had and pricing. Put in the order on the Monday and all materials were delivered on Tuesday. This was my second time using MGM and this review is the same for both times using them. I would definitely recommend them.
April 24, 2023
Reply from MGMTimber - Perth
Hi There,
Thank you for your kind review and recommendations, we are pleased that you are happy with the service received.
We hope to see you again soon!
Kind regards,
MGM Timber
Very helpful and responsive to order…
Very helpful and responsive to order and follow up enquiries by telephone.
April 5, 2023
Reply from MGMTimber - Perth
Hi Thomas,
Thank you for your very kind review, This excellent customer service is what we endeavor to provide so we are very happy to see your review.
We hope to see you again soon!
Kind regards,
MGM Timber
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.