Great place! Greg is a superstar and all the staff here super helpful and attentive! 5 stars
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Counter Staff at Woodford branch are often busy talking to each other and not bother d to serve. They pass you from one counter to another until you have a go at them before they serve. This is the... See more
Company replied
This isn’t your average builders merchants! the most accommodating and friendly team of staff of any merchants I’ve ever been to. They go above and beyond for their customers and I can’t recommend the... See more
Company replied
I have had very good experience with this company. They deliver punctually and listen to instructions very well. Their prices are good and delivery is excellent. I have used this company a number of t... See more
Company replied
Company details
Written by the company
Welcome to MGN Builders Merchants, your premier destination for all your building material needs. As your local builders merchants online store, we take pride in offering quality yet affordable building materials coupled with exceptional customer service. At MGN, we go the extra mile to ensure your satisfaction, providing prompt and free delivery of your building materials, along with guaranteed low trade prices. Whether you're embarking on a small DIY project or overseeing a large-scale construction endeavour, MGN has you covered. Our extensive range of building materials online caters to all your requirements, from fence panels to essential construction products. With two conveniently located branches in Romford and Woodford, accessing top-notch building materials has never been easier. As one of London's leading building materials suppliers, MGN Builders Merchants maintains a well-stocked builders yard to ensure you receive your materials on time, every time. Trust MGN for all your building material needs, and experience excellence in both product quality and customer service.
Contact info
Unit 7, 8 Trading Estate, IG8 8HF, Woodford Green, United Kingdom
- 01708985022
- eb@mgnbm.co.uk
- mgnbm.co.uk
4.0
Great
41 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered and paid and got confirmation…
Ordered and paid and got confirmation and delivery date. A few days later e mail says wrong slabs delivered. Called up and Eugina who works there is rude and could not care less if you buy so please everybody
AVOID
May 10, 2021
Unprompted review
Reply from MGN Builders Merchants
We're sincerely sorry to hear about your experience with our service. This is certainly not the level of service we aim to provide, and we apologize for any inconvenience caused.
We appreciate your understanding and patience.
Rest assured, we have taken swift action to address the matter with Eugina to ensure that such incidents are not repeated. Providing exceptional service to our customers is our top priority, and we're committed to rectifying this situation and making it right for you.
If there's anything specific we can do to resolve the issue or assist you further, please don't hesitate to reach out to us directly. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you better in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.