MGP Heathrow 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

1.5 hours waiting, rude responses and the driver had no idea what he is doing. After one hour, they asked me to go to level 5 to the pick up because they are 5 min away. Since then I waited anothe... See more

Rated 5 out of 5 stars

These guys have my repeat business for good, or at least the foreseeable future. They are decent value and have frequent early-bird discounts, they turn up when they say they will and manage the hand... See more

Rated 5 out of 5 stars

Drop off and pick up worked very well without delay and handover/collection took minimal time. Great service. Instructions to LHR short term car park for pick up on return from Terminal 3 Arrival... See more

Rated 1 out of 5 stars

Very unhappy! Please ignore previous good review! How ironic! Subsequently found my sat nav had been taken, no damage so clearly an inside job - absolutely no interest from the company - no apology... See more

Company details


Contact info

All reviews

(539)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Easy and Efficient Service

MGP have an excellent easy to use service from dropping the car off and then picking the car up at Heathrow. The rates are reasonable and I would have no hesitation in recommending MGP. We will definitely use them again!
Thank You.

October 23, 2014
Unprompted review
Rated 5 out of 5 stars

An extremely good service

We left our car and collected it on our return at the airport. The staff we met were courteous and very polite. The car had done very little mileage and was in excellent condition with no damage or marks. Thanks.

October 20, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

No issues at all with this service. Arrived on time and did exactly what they said they would.
I would recommend this company to my friends

October 20, 2014
Unprompted review
Rated 5 out of 5 stars

Away in no time

Having used ABC at Gatwick and been very impressed we contacted them and they put us in touch with MGP their sister company. Instructions were lucid and easy to follow. This was aided by the text messages sent. We dropped off the car and all worked exactly as outlined. We decided to wait to ring until we cleared customs at Heathrow on the way back knowing how long the queues can be. Of course there was no wait and we went straight through. We rang on the way to the car park and when we got to the meeting point the car was already there! Very impressive and as a bonus the car looked cleaner than when we left. Have you valeted it as well I asked. No, it has just rained a lot was the smiling reply.

I would definitely use this service again and also recommend it to others

October 13, 2014
Unprompted review
Rated 5 out of 5 stars

You really appreciate this service when you get back to the UK

A really easy return - picked up the bags (terminal 3), let them know from the baggage carousel and we were in the car heading for home within fifteen minutes.
Finding the drop off point in Terminal 5 for our flight out was a bit problematic but my confusion there, went round the short stay car park once, the Sofitel car park once, then found them on Level 4 at the third attempt. I blame the Heathrow signage! Pity google maps streetview cannot get into the terminal5 car parks - someone please make a training video for YouTube.

October 9, 2014
Unprompted review
Rated 4 out of 5 stars

Almost perfect

I've used MGP several times and their valet parking works well, I can't give a five star rating this time around as when I picked up my luggage their telephone number was engaged - for three attempts as I walked out, on the final call I got through, but that meant I had to wait 15 minutes for my car - which wasn't perfect. On previous trips my car was waiting for me. I'll still use again but hopefully they will sort the phone system.

October 8, 2014
Unprompted review
Rated 5 out of 5 stars

excellent service each time have used over 6 times now

Catching a flight at Heathrow but I don't have to worry about the car because I use MPG at Heathrow a valet parking service they meet you outside the terminal we unpack our bags they drive the car away and we take a stroll into the terminal with no stress great way to start a trip .

September 30, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant Service!

So easy!! Ring on way to the airport & someone arrives to take your car off; ring when you have gone through baggage reclaim & someone brings your car back!! Very efficient! Very impressed! Will definitely use again.

September 17, 2014
Unprompted review
Rated 5 out of 5 stars

All so easy - booking, contact, drop off and pick up!

Booking is so straightforward as are directions for drop off etc. Met in short term car park and handed over car before heading straight into the terminal. Even better on return after an overnight flight - met at the car park without delays. Why would anyone want to wait for a bus and then trail out to the long term car park??

September 8, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look